If you choose, the courier will perform the following services:

• Hand-deliver your microwave.
• Unbox the new microwave oven and remove any tape, film, door decals, cushioning materials, or twist-ties.
• Remove the box and all packing materials for recycling.
• Place your new microwave oven at the desired spot—on the countertop, in a cabinet, etc.**
• Place supplemental equipment such as wheeled turntable support and glass turntable inside the microwave.
• Plug in the electric cable.
• Set the clock on the microwave oven.
• Test quickly to ensure the microwave oven works.
• Haul away your old microwave back for recycling.

Note: Courier will not install or uninstall any microwave oven that is custom built into a wall or cabinet, or an above-the-range style. Trim kit installation is not included in service.

Our professional couriers and shipping system keep you in the loop every step of the way. 

1. The courier calls or texts you to make an appointment
2. You receive an email to notify the package is picked and shipped
3. You receive a call 30 minutes before the visit to confirm you’re at home
4. You receive an email upon delivery completion

Yes. With the purchase one of the these Panasonic microwave ovens listed on this page, we will responsibly recycle your previous microwave, made by any brand.

• If you choose White Glove In-Home Delivery and Recycling, the courier will remove your old microwave from inside the home for recycling.
• If you opt for Hassle-Free Doorstep Delivery and Recycling, simply place your old microwave oven at your doorstep on delivery day. The courier will pick up the old microwave oven on the day your new microwave oven is delivered.
• Our nationwide Program EasyShip Delivery and Recycling will require that you pack and seal your old microwave oven into a box. You will also need to schedule a pick-up day and time with FedEx.

No. This program is only available with the purchase of the following Panasonic microwave and multi-ovens:

• NN-CD87KS
• NN-SN97JS
• NN-SN76LS
• NN-SN68KS

Our microwaves are very highly rated and we are confident you will be pleased with your purchase.

No problem. Simply tell the courier you want to keep your existing unit when the new oven is delivered. Or, do not leave the old microwave oven to be picked up.

Alternatively, if you just want your microwave oven delivered, select our usual delivery options: FedEx Ground or FedEx 2Day®.

Yes, If you select the White Glove and Hassle Free programs. There is no charge for the EasyShip service.

No, they will only pick up the microwave that is being replaced.

Check to see if In-home Install & Recycling is available in your area by inputting your ZIP code in the dialog box.

The Panasonic Personalized Delivery and Recycling Program only applies to recycling microwave ovens and multi-/combination ovens.

However, you can easily arrange for other electronics to be recycled directly through our partner MRM. If you wish to recycle other electronics, please visit our recycling partner's website (in the next section below) to find a recycling location near you.

For White Glove In-Home Delivery and Recycling, you do not need to pack your old microwave oven. The courier will remove it from your home.

For Hassle-Free Doorstep Delivery and Recycling, no, you do not need to pack your old microwave oven. However, you will need to place your old microwave oven at your doorstep on delivery day.
Note: If your old microwave is not placed at doorstep when the new one is delivered, the courier will not be able to pick up your old microwave oven, and rescheduling will not be available.

For EasyShip Delivery and Recycling, yes, you will need to pack and seal your old microwave oven into a box. You will also need to schedule a pick-up day and time with FedEx.

For White Glove In-Home Delivery and Recycling, you do not need to pack your old microwave oven, and you do not need to put the unit outside, the courier will remove it from your home.

For Hassle-Free Doorstep Delivery and Recycling, you do not need to pack your old microwave oven. However, you will need to place your old microwave oven at your doorstep on delivery day for the courier to pick up.
Note: If your old microwave is not placed at doorstep when the new one is delivered, the courier will not be able to pick up your old microwave oven, and rescheduling will not be available.

For EasyShip Delivery and Recycling, no, you can't place the unit outside, you will need to pack and seal your old microwave oven into a box (you may use your new microwave oven box or a similar box). You will also need to schedule a pick-up day and time with FedEx.

Our recycling partners ensure safe reuse or refurbishment of your used electronics in accordance with state laws to ensure that these products do not end up in landfills. That means that hazardous materials are removed from the recycled product and disposed of properly, and that any reusable components (metal, glass, plastic) are repurposed into new products.

Our partner MRM works with qualified electronics recyclers that adhere to the highest guidelines and standards. After your unit has been picked up it will be assessed to decide if it is eligible for repair, repurposing, or recycling. If the unit will be recycled, first any hazardous or ozone-depleting materials will be removed from your unit and disposed of in accordance with best practices of the industry and as well as state laws. After the hazardous components are removed, the reusable components such as plastic, metal, and glass are repurposed into new products. MRM provides record keeping, tracking and reporting the markets for recycled material and ultimate disposition of the key recycled materials.

To date, MRM has recycled more than 1,542,970,851 pounds of e-waste since it was founded in late 2007.