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overview

SMART VIERA® 55" Class GT50 Series Full HD 3D Plasma HDTV (55.1" Diag.)

Details
TC-P55GT50
Features
  • Progressive Full HD 3D
  • THX 3D Certified Display
  • 2500 FFD
  • Infinite Black Pro Panel
  • VIERA Connect Wi-Fi built-in with Web Browser
  • 3D Real Sound with 8 train Speakers
  • VIERA remote App Support
  • Glass and Metal Design

Features

Picture Quality


* The TV photos used in these illustrations may differ from the actual models being described.

Enjoy the Ultimate 3D Experience

Active Shutter Progressive 3D Method

The display alternately shows images for the left and right eyes. The left and right lenses of the eyewear open and close in sync with this display timing to show separate images to the left and right eyes. By repeating this action at high speed, the brain perceives 3D images. And because this method displays FULL HD 3D images just as they are, both eyes receive 3D images in high, full-HD quality.

* 3D Eyewear is required for viewing 3D images.

Panasonic 'FULL HD 3D' is defined as follows:

• Compatible with 1,080p 3D signal
• Panel has native resolution of 1,920 x 1,080p display

 

Crisp, Clear Moving Pictures

2,500 Focused Field Drive

This original Panasonic technology detects image movements like the human eye, and optimizes the drive accordingly. By achieving instantaneously powerful light emission rather than finely divided emission, it reduces the afterimages that cause blurring. As a result, fast movement is reproduced with excellent clarity.

Deeper Blacks Even in Bright Rooms

Infinite Black Pro

Enhancements to the panel and cells help reproduce images with smooth, natural gradation and deep, rich blacks - even when viewed in bright surroundings. In movies, the true, deep blacks faithfully convey the intent of the filmmakers, adding power and realism to the viewing experience.

Richer Black Details

24,576 Equivalent Steps of Gradation

Even highly nuanced black images in dark areas that were previously impossible to express are now rendered with incredible fidelity. Finer light emission due to a newly developed drive technology raises the steps of gradation by as much as four times over previous systems. Nighttime skies and other dark areas that were prone to blocked shadows are beautifully reproduced.

* When using Cinema mode.

Color Reproduction Faithful to the Original

1,080p Pure Direct

The 1,080p Pure Direct function transmits and outputs high-quality YUV 4:4:4 30-bit video signals directly to the TV. This reproduces colors that are highly faithful to the original.

Beautifully Reproduced Crisp Lines

Pure Image Creation

Diagonal lines and edges are detected with high precision in each scene for all types of images, and optimal correction is applied to achieve beautiful, highly natural, noise-free lines.

Expressive, Lifelike Colors

Vivid Color Creation

The brightness, saturation, contrast and sharpness of colors are finely compensated in each scene. Highly vivid colors are produced with hardly any mutual interference. People's faces are also detected, and skin tones are beautifully corrected to ensure soft, natural complexions.

Smooth Reproduction of Web Movies

Web Smoother

The blurring that often happens in web images is eliminated to produce naturally smooth motion.

Easily Convert 2D Images into 3D

2D-3D Conversion

Unique Panasonic technology converts 2D images into high-quality 3D images in real-time. The image depth is analyzed from the compositional, color and brightness data of each scene, to convert 2D images into naturally beautiful 3D images. In addition to ordinary TV programs, this method can be used to convert a variety of 2D images — such as web content, Blu-ray Disc™ media, and photos and movies saved onto SD Memory Cards — into 3D images with a high level of precision.

* When a 2D source is converted to 3D, the 3D effect is slightly less pronounced than with 3D sources.

Movie Content with Smooth Playback

3D 24p Cinema Smoother

Enjoy naturally flowing 24p films and familiar TV-like quality. In plasma displays, increasing the number of frames creates smoother images. When reproducing images from a 24p film source, VIERA's 24p cinema smoother function generates smooth, natural-looking images.

Turn Your Living Room into a 3D Theater

THX® 3D Certified Display

In order to enjoy the original image quality of a movie, you need to have a display that portrays the images exactly as the movie's creators intended. VIERA has cleared the high standards set by the THX Certified Display Program. It reproduces both 2D and 3D images with cinema-like quality. Enjoy beautiful images that are optimal for movies.

* THX and the THX logo are trademarks of THX Ltd. which are registered in some jurisdictions. The THX 3D logo is a trademark of THX Ltd. All rights reserved.

A New TV Sound Experience

3D Real Sound with 8-Train Speakers


Speaker System

8-Train Speakers

Eight dome-type microspeakers with reflectors deliver wide-ranging, high-quality sound. Only about 8 mm thick, these compact units also contribute to the beauty of the narrow-edge design.

Super Slim Sub-Woofer

The sub-woofer, which is mounted to the rear surface of the panel, delivers robust bass sounds. Its super slim design, with a thickness of only 22 mm, helps to keep the entire display attractively thin.

Sound Lifting Driver

Original Panasonic acoustic-field compensation technology produces highly accurate sound imaging. Matched to human auditory characteristics, the frequency for the bandwidth in which the sound is located is adjusted and the optimal compensation is applied.

Learn more:
 

Easy Operation


* The TV photos used in these illustrations may differ from the actual models being described.

Change the Way You Operate

VIERA remote App Support: Smartphone Remote

VIERA remote App lets you use a smartphone or tablet device as a remote control. Tap and flick-based commands are intuitive. Text input is easy, too, with familiar keyboard operation. These handy devices also make great gamepads.

More Comfortable Operation

Free Point Operation

More intuitive free-point operation for web browsing, by using the touch screen as a touchpad.

Game Pad Operation

Gamepad operation for VIERA Connect game applications which can be enjoyed on the large screen.

* Gamepad operations can be used only for games downloaded from the VIERA Connect Market to SD Card.

Linking Content Enables Greater Enjoyment

Browser Linkage

You can display the same web pages on VIERA and smartphone with easy operation.

Media Flick

Enjoy photos, music and movies on VIERA and smartphone anytime.

* Learn about the setup instructions, main features, FAQs and more information.

Change the Way You Operate

Simple Remote Control

This remote features easy-to-see characters and an easy-to-understand button layout. It lets everyone in the house operate VIERA quickly and easily.

Switch Between Several Pages Freely

Multitasking TENTATIVE

You can freely switch between several web pages on your TV screen. This is handy for comparing information. For example, it's a great way to do things like choose a destination for your family vacation.

Instant Support When You Need It

Product Support Center

Frequently asked questions (FAQ) about connecting peripheral devices and operating methods are explained using movies. They are easy for everyone, young or old, to understand. A video guide can be accessed from VIERA Connect.

* Requires the downloading of a free app from VIERA Connect Market.

Inside the User's Manual

eHELP

No more need to search through the User's Manual. Now you can find out how to operate and connect devices right on your TV screen. Just press the HELP button on the remote control to display the eHELP.

Networking


* The TV photos used in these illustrations may differ from the actual models being described.

Takes You to a New World

VIERA Connect

VIERA Connect is an internet service for TVs based on the use of cloud servers.
It brings you video-on-demand (VOD), catch-up TV, games, educational content, and lots more, through a wide range of apps. It's a great way to relax in your living room with family and friends.

Find your favorite apps:

Large-Screen Web Browsing with Your Family

Web Browser

The browser supports HTML5 pages, so you can browse the Internet much like you do with a PC. Unlike a PC, though, the large screen allows the whole family or a group of friends to comfortably view a wide variety of content.

Neat and Comfortable Wireless Internet Connection

WiFi Built-In

It is easy to connect to the internet or a home network by using the WiFi Built-In function. There is no need for cords or cables, so the layout is flexible and the room stays neat and uncluttered. Using a wireless connection for VIERA Connect and employing the DLNA function make it easy to share photos and movies.

* A wireless LAN environment is required to use the WiFi Built-In function.

A Home Network Linking the Entire House

DLNA

A DLNA-compatible VIERA makes network connection super easy. It makes content easy to share by linking equipment over a home network. Enjoy photos, movies, music and more in the living room, bedroom, or any room in the house.

Get More Excitement Out of Gaming

Game Mode

Games are much more fun when there's no lag in operation. VIERA automatically chooses settings that provide the optimal image, so you get super-fast response and no delays. Even dark scenes with delicately rendered details are beautiful and easy to see. Game mode makes all of the game apps on VIERA Connect even more fun to play.

Play Various Types of Formats Easily

Media Player

Simply insert an SD Memory Card or USB memory stick into the slot to enjoy previously saved photos, video clips and music on VIERA's large screen. You can also add frames and other effects to your photos and videos, and create slide shows complete with background music. A wide variety of formats are supported, so you can listen to PC-based music files and web movies right on your TV.

* Applicable formats vary depending on the model.

One Remote Controls Them All

VIERA Link™

VIERA Link interlinks the operation of various AV devices, so you can operate them all using only the VIERA remote. Setup is easy, too – simply connect the devices to each other via HDMI cables.

Eco


* The TV photos used in these illustrations may differ from the actual models being described.

Environment-Friendly Panel

Mercury and Lead Free

Panasonic is committed to making our products more friendly to the environment. In line with this commitment, all VIERA plasma display panels are free of both lead and mercury. This reduces the impact on the environment years down the road when the TV is recycled or retired from use.

Years of Beautiful Images

Long Panel Life

One important way consumers can protect the environment is by choosing high-quality products and taking care of them so they last for a long time. A high-quality VIERA HDTV can help. Thanks to a newly designed phosphor process and rear panel process, our plasma panels last for up to 100,000 hours before the brightness decreases by half. That's more than 30 years of viewing 8 hours a day.

* This measurement is based on the time taken for the brightness of the panel to reduce to half of its maximum level. The time taken to reach this level may vary depending on the image content and the environment where the TV is used. Image retention and malfunctions are not taken into account.

Searching for Waste and Automatically Saving Power

Eco Mode

This mode automatically turns the power off and adjusts the brightness depending on VIERA's operating status. Settings can be configured by selecting Eco mode from VIERA Tools.

No Signal for 10 Minutes or No Activity for 3 Hours

This setting automatically turns the power off when there's no image signal for 10 minutes or more, or when there's no activity for 3 hours or more.

Power Save

This setting adjusts screen brightness to reduce power consumption.

Adjusts Screen Brightness to Suit the Room

C.A.T.S. [Contrast Automatic Tracking System]

This detects the brightness of the room and automatically adjusts screen brightness accordingly. When the room darkens, it lowers the screen brightness and adjusts the image quality for easier viewing while suppressing power consumption.

Ecological and Easy

Power Saving Functions in VIERA Link™

The power of each connected device is adjusted depending on usage to reduce wasteful usage.

Standby Power Save

When VIERA is turned off, the power consumption of connected devices* is minimized.

* VIERA models for 2009 or above, and video products for 2009 or above compatible with Power Save or Quick Start.
** The power consumption value differs depending on the discs used in connected devices and the usage conditions.

Intelligent Auto Standby

Power consumption is minimized by using VIERA Link™ control for interconnected devices.

* VIERA models for 2009 or above, and video products for 2009 or above compatible with Power Save or Quick Start.

Design


Stylish Metal Frame

Both simple and stunning, the fine metal frame surrounds the stylish face of this TV and clearly delineates the images that float onto the screen.

Learn more:

Panasonic VIERA AR Setup Simulator App

Get the best Setup and viewing style for your Panasonic Viera TV

Panasonic VIERA AR Setup Simulator App

Notice for VIERA Connect

* The services through VIERA Connect are operated by their respective service providers, and service may be discontinued either temporarily or permanently without notice. Therefore, Panasonic will make no warranty for the content or the continuity of the service.
* Not all features of websites or content of the service may be available.
* Some content may be inappropriate for some viewers.
* Some content may only be available for specific countries and may be presented in specific languages.
* The MLB, FOX Sports, YouTube™, hulu Plus, Netflix, Cinemanow, Amazon Instant Video™, VUDU, iFit, Withings, AP, AccuWeather, BodyMedia, SHOUTcast, Pandora®, Facebook and Twitter® names and logos are trademarks of their respective companies in the United States and other countries.
* The Skype name, associated trade marks and logos and the "S" symbol are trade marks of Skype Limited.
* Each service is scheduled to begin in Spring 2012, but the actual start will vary for each of the service partners.
* Attention: it is not possible to make emergency calls with Skype™.
* USB Keyboard and Wireless LAN Adaptor are not included.
* Communication Camera for VIERA is not included.

SpecificationsExpand All

  • DISPLAY
    • Screen Size Diagonal (inches)
    • Aspect Ratio
    • Number of Pixels
    • Panel
    • HDTV Display Capability (1080p, 1080i, 720p)
    • Aspect Control
  • PICTURE
    • Shades of Gradation
    • Fast Swichig Phosphor
    • Filter
    • Panel Drive
    • 24p Playback (3:2)/24p Smooth Film
    • 24p Cinematic Playback
    • THX Mode
    • Pro Setting
    • Smart VIERA Engine Pro
    • Smart VIERA Engine Pro (Dual core processor)
    • Pure Image Creation
    • Vivid Color Creation
    • Facial Retouch
    • Web Smoother
    • 1080p Pure Direct
  • Full HD 3D
    • 3D Panel
    • 3D 24p Cinema Smoother
    • 2D-3D Conversion
  • AUDIO
    • 3D Real Sound
    • Number of Speakers
    • Audio Output
    • Surround Sound
  • JACKS
    • Integrated ATSC Tuner
    • HDMI Input
    • Support Feature
    • SD Card
    • USB2.0
    • Analog Audio Input ( for HDMI/DVI)
    • Composite Video Input shared with Component
    • Audio Input (for Composite Video)
    • Bluetooth**
    • PC Input
    • Component Video Input (Y, PB, PR) shared with Composite
    • Audio Input (for Component Video)
    • Ethernet
    • Digital Audio Output (Optical)
  • FEATURES
    • VIERA Connect (IPTV)
    • Web Browser
    • Skype while watching TV
    • Multitasking
    • Social Networking TV (Faceboook/Twitter)
    • VIERA Remote App Support
    • Wireless LAN Adaptor
    • DLNA
    • Media Player
    • Support Format
    • VIERA Link
    • VIERA Tools
    • Eco Mode
    • Game Mode
    • Pixel Orbiter (Anti-Image Retention)
    • Trilingual Menu (English/Spanish/French)
    • Built-In Closed Caption Decoder
    • Off - Timers
    • E-Help
  • GENERAL
    • Power Supply
    • On Mode Average Power Consumption
    • Receiving System
    • Dimensions with stand
    • Height [inches (mm)]
    • Width [inches (mm)]
    • Depth [inches (mm)]
    • Dimensions W/O stand
    • Height [inches (mm)]
    • Width [inches (mm)]
    • Depth [inches (mm)]
    • Weight with stand [lbs (kg)]
    • Weight W/O stand [lbs (kg)]
    • Carton Dimensions
    • Height [inches (mm)]
    • Width [inches (mm)]
    • Depth [inches (mm)]
    • Gross Weight [lbs (kg)]
    • Operating Temperature
    • Safety Standard
    • Optional Wall-mounting Bracket Model Numbers
    • Glass & Metal Design
  • Further Specifications
    • NOTE
    • UPC
LOAD MORE

Reviews

TC-P55GT50 is rated 3.8 out of 5 by 8.
Rated 4 out of 5 by from Nice TV Wonderful picure. Screen puts off some heat, but if I wanted cool running I would have bought an LED TV with its lesser picture quality. My only regret is that the sound isn't a little better than only average.
Date published: 2013-03-18
Rated 5 out of 5 by from 55 in GT50 Plasma Have waited 6 months to review . Can't find any fault with this TV or it's performance . Yes it put out some heat but haven't found this to be a problem . Replaced a 2008 Panasonic Plasma that is still being used by a friend , just wanted bigger screen and Smart TV function . Haven't tried a 3D DVD because I don't have a player . Have tried the 2D to 3D function and don't like . It gives me a headache . Couldn't get functions I wanted without getting 3D . If you like the bright Neon colors on most LCD TV's don't buy a Plasma . But if you like realistic color , contrast , and sutle graduation of blacks in shadows this TV is for you . If your into movies you will like the THX Cinema setting . If you have a bright room the THX Brightroom setting works great with no reflection . For the brave at heart there are many advance settings you can use , but I think you should do a lot of research before using . There are a couple bad reviews here , but they must have to high of expectations . I would put this TV up against any out there . If you are looking for a new TV this 2012 would be a great choice and will be much cheaper than I paid in June of 2012 . If you Think this TV is too big for your room , I'm sitting 9 feet away and it's just fine . You could probably sit 2 feet closer before the picture gets grainey . Hope this has been helpful . Almost forgot but the Train Speaker System has very good quality sound . Not studio quality but will be very acceptable to most everyone but the audio snobs . I have my HT hooked up but very rarely use it . The HT is a Panasonic and the sound quality isn't that much better except for the Bass . Unless you want window rattling Bass the TV speakers are just fine .
Date published: 2013-01-10
Rated 5 out of 5 by from An Exceptional TV At A More Than Fair Price Being a former graphic artist and photographer, I have developed a very critical eye when it comes to imaging reproduction of any kind. I will have to agree with avforums.com in that this model is "reference" in nearly all areas of imagery. When I do my comparisons, I view live sports, I find this to be the most neutral testing; with no televised nor recorded enhancing one can see if there is any fast-moving pixillation which this unit had none. The skin tones are the best of any television that I have compared it against; I find myself critiquing the tint with no noticeable green nor red undertones. The detail is so clear you can see the pores in skin as well as the characters' unkept teeth, in reality programming. Although the blacks are rich and have no glow in off seems, the shadow detail could be a little better. However, remember I am being critical. In a brightly lit room, the picture can be adjusted to carrying a bright contrast seen without looking washed out. I have watched several letter boxed movies without any image retention, which is a pleasant surprise. What was most impressive, all the above comments were based on the television being set in just the two factory THX modes, one can only wonder what it can accomplish when the pro settings are accurately adjusted? Additionally, I could not see any really noticeable difference between this model and the VT, (maybe a slight black level improvement on the VT but not enough for the extra money). Coupled with a good sound system, I do not think you can ask for a better value. If I was to have only one beef, I hate the advertising on the volume display.
Date published: 2012-12-25
Rated 2 out of 5 by from High Expectations I purchased the GT50 with the expectation of this model being the second best TV available next to the VT50. Recommended by some serious Tech Guys. So when I received my GT50 I was to say the least amazed that this TV came so highly recommended. The Black levels were great but the picture quality was pethetic on HD channels, the Blue Ray was good not great, and the OTA was not very good as well. After having it professionaly calibrated the picture quality was still at an unaceptable level. PQ appeared grainy with some compression artifacts, and since most of my viewing on this TV is at night, any light near that area was reflected in the screen due to the layering and gaps in the screen itself. This is not a horrible TV, it offers great value for someone who has a less critical viewing pleasure, but as I have multiple TV's and projectors this is not a must have for me. I have many devices that I use for internet sources so that feature works, but not a concern for me as well. But as I said being this TV rated 1st for a 2012 model and the VT50 ranking #1 for 2013 I may take a look at it.
Date published: 2012-12-24
Rated 4 out of 5 by from Excellent Blu-Ray PQ It has been a week and so far I'm more than satisfied. I estimate I have 100+ hours on it including some overnight running of HBO movies to "age" it. No slides. I have not noticed any buzzing, maybe because I usually have the volume ON when I use the TV. It does get quite warm which should come in handy come winter :). I use the THX settings and the CNET ST recommended settings. The oil paint effect (faces look like they were painted in oil) is there on some 720p material but only noticeable by me from closer than 6 feet. Not a huge deal to me and I would hope that Panasonic does something in a future SW update to address it. Avatar and John Carter on Blu-Ray looks fantastic. HBO in HD looks outstanding as well. From a design stand point it definitely looks nicer than the ST50, more of a high end look to it. Not that the ST is ugly but the GT looks sharper. The sound is absolutely acceptable, no complaints at all. I have not even bothered to hook up my sound bar yet so I'm quite satisfied. Overall happy with purchase!
Date published: 2012-08-15
Rated 1 out of 5 by from Not Suitable For Most Use I scoured the web for information about the best HDTV options before I committed to buying a Panasonic TC-P55GT50 on June 28. I selected the Panasonic GT50 because it received high praise from a handful of professional tech review sites like CNET for its outstanding black levels and picture quality. In my research, I stumbled across online forum posts implying that some owners experienced stubborn image retention or burn in issues. But for every incidence of burn in reported on a forum, some professional reviewer would insist burn in on plasma panels was an artifact of history. Average users should not worry about it. I walked into a store and purchased the TV directly from a living, breathing, honest-to-goodness human being. Never did the salesperson warn me about static images being potentially hazardous to the television. Yet, after the first few hours of use, dark blemishes from a video game UI and a cable network logo appeared that have been stuck on the panel for over 200 hours. Once it was clear the dark spots were not going away, I returned to the store to complain about the problem. All four sales people said the issue of burn in was so rare they didn't even warn customers about the possibility anymore. They pointed out the dozens of big screens mounted on the walls around the sales floor --- the store specializes in televisions --- and none of them had any lasting image retention or burn in despite being on all day displaying content with static network logos! (Then, they did an about face and categorized the dark blemishes on my TV as abuse and refused to authorize a return or exchange.) The instruction manual supposedly says static images may cause permanent damage to the screen. A reasonable person would interpret that to mean a paused DVD menu or the arrivals listing at an airport --- the "oops-I-fell-asleep-with-the-TV-on" accident that some plasma owners wake up in cold sweats about. Permanent damage should not be possible with a few hours of normal usage. The dark spots appeared from watching cable TV at 50% brightness and contrast with the pixel orbiter enabled --- pesky network logos --- and from playing video games for just a few hours with UI that would appear and disappear every few minutes between levels. I am a big American football fan, as well. So, if I can cause lasting (more than a month to remedy) or permanent damage with a video game in a few hours, then what will the ESPN Bottom Line do after a weekend of college football games? It strikes me as Panasonic's responsibility to conspicuously notify its customers if there's a sizable risk of damage from what reasonable people would consider normal use or choose to build panels that are as resistant to severe image retention as advertised. Caveat emptor, shoppers! Unless you plan to only watch content that fills the screen and has no network identification, the Panasonic TC-P55GT50 is not practically suitable for any type of normal use.
Date published: 2012-08-04
Rated 4 out of 5 by from great tv with alot of heat I found this tv through the review at CNET. I think overall the video quality looks amazing. However the screen puts off so much heat that it heats my living room 3-4 degrees. The web browser works ok. It does not have adobe so you cant watch a lot of the videos that you normally could from your computer. I
Date published: 2012-06-19
Rated 5 out of 5 by from Great Deal Just installed my new 55 inch GT50. Free skype and glasses GREAT TV
Date published: 2012-04-28
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Support

Firmware & Drivers FIRMWARE
    • Version:
    • Issues Addressed:
    • Release Date:
    • Operating Systems:
FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

    • Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

    • Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

    • Parts/Accessories - Order parts and/or accessories from our supply chain, Encompass.

    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • What should I do if the front Power indicator LED light is blinking?
    1. Unplug the TV's power cord.
    2. Unplug all cables.
    3. Power the TV using a different power outlet (do not use a power strip or surge protector).

    If the problem persists, consider having the TV serviced. Click here for Panasonic Service Locator.

    Note: Count how many times the LED light blinks. This can help a technician troubleshoot the problem.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What should I do if my TV will not turn on and the power indicator LED is not flashing?
    Follow these troubleshooting steps:

    • Make sure your TV's power cord is plugged into an electrical outlet.
    • Make sure the electrical outlet the TV is plugged into has power by testing known working device in that outlet.
    • After verifying the TV is plugged into a working outlet, try pressing the [POWER] button on the TV instead of the TV remote.
    If the outlet is working and the TV will not turn on after pressing the [POWER] button on the TV, please consider having the unit serviced.
    Click here for Panasonic Service Locator.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • I can access other Apps on my TV, but cannot access Netflix. How can I fix this?
    Symptoms:
    • When the Netflix app is selected, the Netflix splash screen appears, then Netflix closes and returns to the VIERA Cast home screen, Network Services screen, or HOME screen.
    • When the Netflix app is selected, "Unable to Connect to Netflix. Please Try Again Later" is displayed
    • Netflix can be accessed, but when a title is selected, "Unable to Play This Title Right Now. Please Try Again Later" is displayed.
    • Netflix can be accessed, a title can be selected, but during playback the picture blanks out, buffers, or freezes frequently.

    Additional Information:
    • Network applications on Panasonic products are only accessible on networks with high speed internet access.

    Suggested Solution:
    • Power the Netflix ready device on and allow at least 90 seconds for it to connect to the network before performing a Connection Test.
    • Once the Connection Test has passed, attempt to open the Netflix application. If the Netflix application fails to open, manually change the Primary DNS settings to 8.8.8.8 and the Secondary DNS to 8.8.4.4. If there is only one DNS setting available, change it to 8.8.8.8 (click here for a TV network troubleshooting tutorial.)
    • Once the DNS has been changed, perform another Connection Test.
    • Once the Connection Test has passed, attempt to open the Netflix application.
    • If none of your applications can be accessed, unplug the power cord of your modem or router for at least 10 seconds.This will reboot your modem or router.
    • If the Netflix application still fails to open, try another network application. If other applications function properly but Netflix does not click here for Netflix Help Center or call Netflix customer support at 1-866-716-0414.



    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Where can I buy parts and accessories for my Panasonic television?
    Television Parts and Accessories may be located by clicking here for the Shop Panasonic site TV Accesories or clicking here for the Encompass site.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • The power light on the TV is on steady, but I do not have a picture, sound or both?
    This could be caused by a few factors:

    First check to ensure your TV is selected to the correct input (Source). If you are watching cable or satellite, following the cable from that device to the back of your TV.
    If it is connected to antenna, HDMI 1/2/3, component or video you must also have the TV input select to match that connection. On the remote push the input button to check what source is selected on your TV.
    Very important, you must ensure your cable box or satellite unit is turned on.
    On some cable and satellite boxes, you may get audio with no picture if the box is turned off. If this does not resolve your issue, you may require service.
    Click here for Panasonic Service Locator.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I label my TV inputs?
    If you wish to label your television inputs such as TV, Cable, DVD, Satellite, etc please consult your operating instructions for exact mapping. Generally, these setting are located in the menu, under submenu “Setup”. Most TVs come with a preprogrammed list of options that can be selected.


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    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Some of my TV inputs or the Label are greyed out or missing, how do I activate them?
    If you are missing a input selection or it is greyed out, most likely it has been selected to “Not Used” in the Menu, under the submenu “Setup” under “ Edit Labels. Consult your operating instructions for the exact mapping for your television.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How can I tell if my Plasma TV is able to connect to the internet or is a smart TV?
    Many of our Plasma TVs are equipped with the ability to access internet apps. A quick way to check to see if your television has internet capability is to check the menu and look for a submenu label “Network” If you do not have this menu selection, unfortunately your model is not a smart TV.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Who should I contact if I smell a burning smell or see sparking around my TV?
    Unplug your TV and do not use. Please email Panasonic at: consumerproducts23@us.panasonic.com.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
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Energy Rating
  • View Energy Guide
  • ENERGY STAR Smart Too

    The Panasonic GT50 Series TV not only meets ENERGY STAR requirements, it exceeds them. For you, it means:

    • More energy savings
    • Lower utility bills
    • Leaving a smaller carbon footprint on the environment.
CONTACT INFORMATION
Consumer Product Support and Technical Assistance
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