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overview

2.2 Cu. Ft. Built-In/Countertop Microwave Oven with Inverter Technology™ - Stainless Steel - NN-SD962S

Details
NN-SD962S
Features
  • Enjoy faster cooking times with 1250 watts high power
  • Microwave Inverter technology delivers a seamless stream of cooking power
  • Advanced Inverter Turbo Defrost speeds up defrosting time
  • Automatic sensor adjusts power and times for different foods
  • Make food preparation simpler with 18 preset menu items
  • Choose countertop or built-in installation, trim kit sold separately
  • Dimensions: Outside - 14" x 23 7/8" x 19 15/16"

SpecificationsExpand All

  • MORE DETAILS
    • MODEL NO.
    • Capacity
    • Exterior Dimensions HxWxD"
    • POWER
    • Microwave Type
    • Microwave (Technology)
    • Power Consumption
    • Power Supply
    • Cooking Power
    • DESIGN
    • Color (Material)
    • Face of Door/Base
    • Cabinet Body
    • Dial / Button
    • OVEN INTERIOR
    • Interior Color (Material)
    • Interior Light
    • CONTROL PANEL
    • Panel Design
    • Language
    • DISPLAY
    • Display Type
    • Display Backlight Color
    • DISPLAY SETTING
    • Cooking Time
    • Kitchen Timer
    • Standing Time
    • Delay Start
    • Clock
    • Child Lock
    • MENU FEATURES
    • Sensor
    • Turbo Defrost
    • Popcorn
    • Keep Warm
    • Quick 30s / Quick Min
    • More/Less
    • Auto Reheat
    • Number of Auto Cook
    • SENSOR COOK or AUTO COOK
    • Turntable Size
    • Operating Instructions
    • ADD-ON-ACCESSORIES
    • Trim Kit 30"
    • Trim Kit 27"
    • REPLACEMENT ACCESSORIES
    • Turntable
    • DIMENSIONS
    • Outside HxWxD ( " )
    • Interior HxWxD ( " )
    • Stand-by Regulation
    • Safety Standard
    • UPC
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Reviews

NN-SD962S is rated 2.6 out of 5 by 12.
Rated 5 out of 5 by from Sleek, modern design Purchased this model to replace an older, discontinued modle with same exterior dimentions to fit within an installed trim kit. The size was the same but the legs posts were spaced differently. Had to adjust the trim kit to accomodate and support the microwave.
Date published: 2014-11-24
Rated 4 out of 5 by from Satisfied! We like the exterior look and got the 2.2 size and wow is that large! We weren't sure if we'd like the knob as we've always had push button panels - we've all adapted fine. We like the sensor cooking. The food never comes out over-cooked on outer areas of the food - it's all evenly cooked. After so many decades of uneven cooking - that is something to get used to & we have! At first, we kept the directions out, to get used to using the Sensor/weight ooking and more/less buttons - now, we use automatically. Except for the Quick Minute button -this microwave is harder for a guest to use.
Date published: 2014-11-17
Rated 2 out of 5 by from 2/3 failures by 12 Months Three of these were purchased for our company break rooms at the same time. After 9 Months use, two of the three began to have issues. By the 12th month one is completely unresponsive, one works intermitenly, the other is in a different location and is rarely used and is fine.
Date published: 2014-10-09
Rated 1 out of 5 by from Dissapointed I bought one of these and it last about 3 years before it died completely. I liked the microwave and the features so I thought I would buy another one. I did purchase a new one less than 2 years ago. About a month ago I started having a problem with the door latch and the unit would not work. If you opened the door and firmly pressed it shut it would work. Last night I tried using it and it has died. I firmly close the door, select the power setting and turn the knob for the timing. The timer runs about 3 seconds and stops. The microwave never started during these few seconds. I won't buy another Panasonic (TV, microwave, etc) regardless of the appliance type.
Date published: 2014-09-23
Rated 2 out of 5 by from Stupid enough to buy it twice!!! First one I bought only lasted 2 months before it had to be repaired. After the repair it lasted 2 years. The second (most recent one) only lasted 1-yr & 3 months (no longer under contract). The problem both times is with the door. The microwave doesn't recognize that the door is closed, so it will not cook the food. Wish another brand had inverter tech, I'll never by another Panasonic again.
Date published: 2014-07-12
Rated 5 out of 5 by from Very solid performer I've read some of the poor experiences that some other customers have had, but I cannot echo their sentiments. We've had this unit for over two years, and it has performed flawlessly since the day we plugged it in. The Sensor Cook feature is fantastic, producing al dente vegetables every time, no matter how much or what kind of vegetables we put in. We're in the process of moving, so I'm getting ready to buy the very same model for our new home.
Date published: 2014-06-10
Rated 5 out of 5 by from Best Microwave ever! We have had our Inverter Microwave for two months, and I can honestly say it is my very favorite appliance. Everyone I know has heard about how great this appliance is. The Sensor Cook is fantastic. I have cooked everything from rice to asparagus in it, and it is perfect every time. It took us about five minutes to get used to the dial instead of buttons, and now I use it constantly. It does not overcook! The defrost setting is perfect and food is not cooked around the edges. The add a minute feature is so convent when you want to add three or four minutes or more or less. I baked three potatoes thinking they would not be done as was the case in the old microwave, but was astounded that they were perfectly done like they had come out of the oven. Thanks Panasonic for making cooking exciting again. I am in my 70's and do not understand why this microwave doesn't have a 5 star rating all the time. It is far superior to anything If have seen or used. Read the directions and enjoy. It is a pleasure to use.
Date published: 2014-05-14
Rated 1 out of 5 by from Mine not working after 1 yr, don't buy this one!!! Mine not working after 1 yr, don't buy this one!!!
Date published: 2014-04-25
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Support

FAQs
  • What should I check if my microwave stops working?

    Check the fuse/circuit breaker for the outlet to see if it has been tripped or blown. Check other outlets to see if there is a GFI (Ground Fault Interrupt) outlet that is on the same circuit as the outlet used for the unit and see if it needs to be reset. Connect the oven to another outlet to see if unit is still operational. If the unit is still not working, please contact a local authorized servicer for diagnosis and repair.

    Click Here for Panasonic Service Locator

  • What should I do if my microwave display is not working?
    Check to make sure unit is plugged into a working outlet by plugging in another device to determine if power is available at the receptacle.
    If power is not available at the outlet check your fuse/circuit breaker, panel.

    Note: Newer homes/buildings are generally wired with GFI (Ground Fault Interrupt) receptacles, if your building is equipped with GFI receptacles be sure to check if the circuit breaker directly on the receptacle has been tripped and requires reset.

    If you determine the outlet has power but the microwave still is not functioning, contact a local Panasonic authorized servicer for repair.

    Click Here for Panasonic Service Locator
  • How do I remove the odor from inside the microwave?
    Combine 1 to 1-1/2 cups (250 - 375 ml) water with the juice and peel of one lemon in a 2 quart microwave safe bowl. Heat contents on high for 5 min.(s). After water finishes boiling, wipe interior of oven with a cloth.

    Click here for video.


  • For some reason my microwave oven displays units of measure in grams instead of ounces. How do I change it back?
    1. Unplug the microwave oven for about 60 Seconds.
    2. Right after you plug the microwave back in, press the *start button (this will initiate/toggle the oven between grams and ounces.
    3. Choose the unit of measure.
    Diagram change units of measure MWO.
    *Note: Depending on the model microwave oven you may need to turn the dial instead of pressing the button to start.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-8pm EST
Sat-Sun 10am-7pm EST
Panasonic USA