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Genius Prestige Countertop Microwave Oven

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NN-P994BF
Features

Genius Prestige Countertop Microwave Oven with One-Touch Sensor Cooking & Reheat, color Black

SpecificationsExpand All

  • MORE DETAILS
    • SIZE
    • Oven Capacity
    • Cooking Power
    • Turntable Diameter
    • PANASONIC TECHNOLOGY
    • Inverter Technology
    • DESIGN
    • Control Panel
    • Button Panel
    • STYLE
    • Door Window
    • Microwave/Convection Combination
    • Oven Interior
    • PERFORMANCE
    • Power Level
    • Multi-Stage Cooking
    • Cook-A-Round Automatic Turntable
    • Multi-Lingual Menu Action Screen
    • Movable Louvers
    • Broil
    • Convection Bake
    • PROGRAMMABLE FEATURES
    • Sensor Cook
    • Auto Reheat
    • More/Less Control
    • Inveter Turbo Defrost
    • Keep Warm
    • Popcorn
    • Quick Minute
    • Delay Start
    • Timer
    • Function Key
    • SPECIFICATIONS
    • Power Supply System
    • Trim Kit (optional)
    • Turntable On/Off
    • Oven Dimensions (WxHxD) Inches
    • Outside Dimensions (WxHxD) Inches
    • Weight
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FAQs
  • Visit our Community to find FAQs & Tutorials, ask or answer a question, or search through previous questions related to your product.
  • What should I check if my microwave stops working?
    Check the fuse/circuit breaker for the outlet to see if it has been tripped or blown. Check other outlets to see if there is a GFI (Ground Fault Interrupt) outlet that is on the same circuit as the outlet used for the unit and see if it needs to be reset. Connect the oven to another outlet to see if unit is still operational. If the unit is still not working, please contact a local authorized servicer for diagnosis and repair.

    Click Here for Panasonic Service Locator
  • What should I do if my microwave display is not working?
    Check to make sure unit is plugged into a working outlet by plugging in another device to determine if power is available at the receptacle.
    If power is not available at the outlet check your fuse/circuit breaker, panel.

    Note: Newer homes/buildings are generally wired with GFI (Ground Fault Interrupt) receptacles, if your building is equipped with GFI receptacles be sure to check if the circuit breaker directly on the receptacle has been tripped and requires reset.

    If you determine the outlet has power but the microwave still is not functioning, contact a local Panasonic authorized servicer for repair.

    Click Here for Panasonic Service Locator
  • How do I remove the odor from inside the microwave?
    Combine 1 to 1-1/2 cups (250 - 375 ml) water with the juice and peel of one lemon in a 2 quart microwave safe bowl. Heat contents on high for 5 min.(s). After water finishes boiling, wipe interior of oven with a cloth.

    Click here for video.
  • For some reason my microwave oven displays units of measure in grams instead of ounces. How do I change it back?
    1. Unplug the microwave oven for about 60 Seconds.
    2. Right after you plug the microwave back in, press the *start button (this will initiate/toggle the oven between grams and ounces.
    3. Choose the unit of measure.
    *Note: Depending on the model microwave oven you may need to turn the dial instead of pressing the button to start.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-8pm EST
Sat-Sun 10am-7pm EST
Panasonic USA