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overview

Performance Plus Platinum Vacuum with TriForce 8482; System

Details
MC-V5241
Features Performance Plus Platinum Upright Vacuum with TriForce 8482; System, Motor Protection System and HEPA Filter

SpecificationsExpand All

  • MORE DETAILS
    • Model Color
    • KEY FEATURES
    • Bagless
    • Motor Amperage
    • Motor Protection System
    • NOZZLE
    • Headlight
    • Agitator
    • Soft Wheels
    • Automatic Height Adjustment
    • Edge Cleaning
    • Base Plate
    • Tools
    • Attachments Included
    • Attachment Reach
    • Hose Type
    • Foot-Step Handle Release
    • HEPA Exhaust Filter
    • Power Cord
    • Handle
    • Handle Release
    • QuickDraw
    • Stretch Hose
    • Low Noise Operation
    • Attachment Storage
    • Attachment Hook-up
    • 6-Stage Filtration HEPA Media Filter
    • Bare Floor/Carpet Option
    • Fully Assembled, Ready-to-Use
    • Fold 'N Go
    • HEPA Media Filter
    • Counter-Rotating, Dual-Active Brushes
    • Electronic Dirt Sensor
    • Bag Expander
    • Dust/Dirt Cup
    • Full Cup/Bag Indicator
    • Air System
    • OTHER FEATURES
    • Main Filter
    • Power Switch Location
    • Cord Reel
    • Cord Hook Release
    • Handle Positions
    • P.Bag on Unit
    • Filtration Type
    • Replacement Bag
    • Replacement Belt
    • Replacement Filter
    • Limited Warranty
    • UPC
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Reviews

Support

FAQs
  • Why is there no more suction from my vacuum?
    Check the following:
    1. Ensure that the dust bin is not clogged or full. If so clear the clogged area or empty the bin.
    2. Check the hose for damage or holes. Replace the hose if needed.
    3. Ensure that the hose is inserted fully.
    4. Ensure that the filters are clean.
  • Why did my agitator brush stop spinning in my vacuum?
    Ensure that the belt is not broken. If the belt is broken, replace it. If the belt is not broken and is installed correctly, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • Why does the vacuum become extremely hot and shut off after five minutes?
    1. Ensure that there are no clogged areas
    2. Change the filter
    3. Check the hose.

    If the issue persists, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • How can I get my Panasonic product repaired/serviced or check status of an item I'm having repaired/serviced?
    For: TVs, Microwaves, Vacuums, and Massage Chairs:

    Setup Repair/Service: Click here for the Panasonic service locator.

    Check Repair/Service Status: To check status of your repair you will need to contact the service center the repair was set up with.

    For repairs and exchanges:
    Consumer Portable Audio Products
    Consumer Audio Systems
    Consumer DVD Products
    Consumer DVD Recorder Products
    Consumer Digital Still Cameras
    Consumer Camcorders
    Consumer Small Appliances
    Consumer Shavers
    Consumer Telephones
    Consumer Power Tools:

    Setup Service: Click here to submit a repair request. Be sure to have your model number directly from your device and include any hyphens or suffixes ex. DMR-EZ48VK.

    -OR-

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Check Repair/Service Status:

    Once your unit arrives at the facility, you may contact us for status at:

    or If you submitted a repair request on the Panasonic Shop site click here, log into your account and click "Check Repair Status" located in the left hand menu.

    -OR-
    Email: panacare@us.panasonic.com
    Note: Please reference your Service Job number when contacting via email. You will be contacted if there is any cost you are responsible for.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-6pm EST
Panasonic USA