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OptiFlow™ Series Performance Plus Platinum Upright Vacuum

MC-UG773
Features

OptiFlow™ Series Performance Plus Platinum Upright Vacuum with Tri-Force® Plus Motor, Hepa Filter, On-Board Tools and Side-Hinged Door

OptiFlow™ Series Performance Plus Platinum Upright Vacuum

 MC-UG773

SpecificationsExpand All

  • MORE DETAILS
    • KEY FEATURES
    • Model Color Amethyst (Purple)
    • Bagless No
    • Motor Amperage 12-Amp TriForce® Plus
    • Motor Protection System Yes
    • Handle Type Looped with Soft Grip
    • Power Switch Location On Body
    • Cord Length 30 ft.
    • Auto Cord Rewind/Cord Reel No
    • Dirt Sensor No
    • Performance Indicator No
    • Headlight Yes
    • OptiFlow™ Bag Chamber Yes
    • Bag Change Removable Bag Caddy
    • Tools Yes
    • Quickdraw No
    • FILTRATION
    • Filtration Type True HEPA
    • Main Filter HEPA Media
    • Exhaust Filter HEPA
    • Bag Style HEPA Bag
    • NOZZLE
    • Cleaning Width 14"
    • Edge Cleaning One-side Active
    • Auto Carpet Height Adjustment Yes
    • Bare Floor Cleaning No
    • Agitator TriForce Plus/3 Row Replaceable Brushes
    • Wheels Standard
    • Base Plate Metal Floorplate
    • Belt Change Tool-less
    • Full Furniture Guard Yes, Wrap-Around
    • HOSE/ATTACHMENTS
    • Attachments Included Standard Extension Wand, Crevice Tool, Combo Brush
    • Attachment Reach 12 ft.
    • Attachment Storage Recessed Tool Caddy
    • Hose Type Stretch
    • ACCESSORIES
    • Replacement Bag MC-V160H, Type U10
    • Replacement Belt MC-V270B, Type UB8
    • Replacement Filter MC-V194H
    • Limited Warranty 2 Years Parts and Labor/5 Years Motor
    • SPECIFICATIONS
    • Dimensions (H x W x D) 28.5'' x 17.25'' x 15.5''
    • Weight 25 lbs.
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FAQs
  • Visit our Community to find FAQs & Tutorials, ask or answer a question, or search through previous questions related to your product.
  • Why is there no more suction from my vacuum?
    Check the following:
    1. Ensure that the dust bin is not clogged or full. If so clear the clogged area or empty the bin.
    2. Check the hose for damage or holes. Replace the hose if needed.
    3. Ensure that the hose is inserted fully.
    4. Ensure that the filters are clean.
  • Why did my agitator brush stop spinning in my vacuum?
    Ensure that the belt is not broken. If the belt is broken, replace it. If the belt is not broken and is installed correctly, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • Why does the vacuum become extremely hot and shut off after five minutes?
    1. Ensure that there are no clogged areas
    2. Change the filter
    3. Check the hose.

    If the issue persists, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • How can I get my Panasonic product repaired/serviced or check status of an item I'm having repaired/serviced?
    For: TVs, Microwaves, Vacuums, and Massage Chairs:

    Setup Repair/Service: Click here for the Panasonic service locator.

    Check Repair/Service Status: To check status of your repair you will need to contact the service center the repair was set up with.

    For repairs and exchanges:
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    Consumer Power Tools:

    Setup Service: Click here to submit a repair request. Be sure to have your model number directly from your device and include any hyphens or suffixes ex. DMR-EZ48VK.

    -OR-

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Check Repair/Service Status:

    Once your unit arrives at the facility, you may contact us for status at:

    or If you submitted a repair request on the Panasonic Shop site click here, log into your account and click "Check Repair Status" located in the left hand menu.

    -OR-
    Email: panacare@us.panasonic.com
    Note: Please reference your Service Job number when contacting via email. You will be contacted if there is any cost you are responsible for.
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