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overview

Performance Plus Platinum Upright Vacuum Cleaner MC-UG581

Details
MC-UG581
Features
  • Powerful 12-amp motor delivers strong cleaning performance
  • Protection system shields fan and motor from dust and dirt
  • Rear accessory port accommodates optional hose attachments
  • HEPA vacuum cleaner filter maintains a healthier environment

SpecificationsExpand All

  • MORE DETAILS
    • DESIGN
    • Color
    • Amperage
    • Power Switch Location
      (On/ Off)
    • Performance Indicator
    • Wheels
    • Attachments
    • Attachment Reach
    • Attachment Storage
    • Bag Caddy
    • Bare Floor Option
    • Carpet Height Adjustment
    • Cleaning Path
    • Cord Length
    • Dirt Sensor
    • Handle Release Method
    • Handle Type
    • Headlight
    • PERFORMANCE
    • Agitator Style
    • Air System
    • Belt Change
    • Dual Motor System
    • Edge Cleaning
    • Filter Type
    • Hose Type
    • Motors
    • OptiFlow Bag Chamber
    • SPECIFICATIONS
    • Belt Style
    • Replacement Belt
    • Bag Style
    • Replacement Bag
    • Replacement HEPA
      Media Filter
    • Limited Warranty
    • UPC
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Reviews

MC-UG581 is rated 3.2 out of 5 by 6.
Rated 2 out of 5 by from Hepa filter I got suckered into buying this vaccum. It was overpriced. In addition, all I wanted from this site was to show how to put the Hepa filter back and info. on replacing it(when). I was on hold for over 5 min. on the phone and told(automated voice) that it would be approx. 1 min. No way was it one min. Why don't you just offer a diagram with real pictures so that a person trying to repair or replace something could see it clearly. All this other stuff: most frequently asked question, etc., are a waste of time. I see right now a note that I should contact Customer SErvice if I have any comments. So, is this email a waste of time?
Date published: 2014-04-05
Rated 5 out of 5 by from Great vaccum!!!! I have had this light wt vac for yrs had it redone and it takes a licking and keeps ticking!!! Lite wt easy to use lots of suction the onboard tools are bad so I bought horse hair tool attachments from the sew & vac store. I love it going... to buy a new one after 10 yrs just like it!!!! The vacs in the store are too plastic and I want a bag not a clear container where dirt goes..better to throw away bag not empty!!!
Date published: 2013-07-18
Rated 1 out of 5 by from Worst Vacuum Ever Horrible suction. Makes high pitched wistle when extension hose is hooked up. Plastic broke on hard connections that twist together. Too expensive for the quality! Hated if from first week of owning but couldn't return!
Date published: 2013-03-29
Rated 4 out of 5 by from Attachments I agree with a previous writer that the attachments are unsatisfactory in that there is no way to make them stay in the machine. I like the machine but the attachments need some redesign.
Date published: 2011-10-15
Rated 2 out of 5 by from Ridiculous This vacuum is horrible. The parts just keep falling off especially the hose that attaches supposedly like central vac to the back of it. First of all it is practically impossible to get it into the hole and it keeps falling out. The other cheap plastic parts keep falling off too and you can't turn off the beater bar.
Date published: 2011-07-30
Rated 5 out of 5 by from Amazing When I was 18 and moved out on my own I got my mom's vacuum. Panasonic JetFlo (MC-5111) which my dad had got her brand new in the 80's. She used it 3times a day to clean up after my sisters and I. "5 of us total" Not to mention 3dogs. I am 27 now and used it everyday since it was given to me and it just now started going out. I purchased this Performance Plus vacuum which is very much like the jetflo my mother had given me. I was able to purchase a new set of attachments so I now have a total cleaning system. I will never purchase another brand of vacuum. Panasonic is well worth the money.
Date published: 2010-06-19
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Support

Owner's Manuals
FAQs
  • Why is there no more suction from my vacuum?
    Check the following:
    1. Ensure that the dust bin is not clogged or full. If so clear the clogged area or empty the bin.
    2. Check the hose for damage or holes. Replace the hose if needed.
    3. Ensure that the hose is inserted fully.
    4. Ensure that the filters are clean.
  • Why did my agitator brush stop spinning in my vacuum?
    Ensure that the belt is not broken. If the belt is broken, replace it. If the belt is not broken and is installed correctly, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • Why does the vacuum become extremely hot and shut off after five minutes?
    1. Ensure that there are no clogged areas
    2. Change the filter
    3. Check the hose.

    If the issue persists, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • How can I get my Panasonic product repaired/serviced or check status of an item I'm having repaired/serviced?
    For: TVs, Microwaves, Vacuums, and Massage Chairs:

    Setup Repair/Service: Click here for the Panasonic service locator.

    Check Repair/Service Status: To check status of your repair you will need to contact the service center the repair was set up with.

    For repairs and exchanges:
    Consumer Portable Audio Products
    Consumer Audio Systems
    Consumer DVD Products
    Consumer DVD Recorder Products
    Consumer Digital Still Cameras
    Consumer Camcorders
    Consumer Small Appliances
    Consumer Shavers
    Consumer Telephones
    Consumer Power Tools:

    Setup Service: Click here to submit a repair request. Be sure to have your model number directly from your device and include any hyphens or suffixes ex. DMR-EZ48VK.

    -OR-

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Check Repair/Service Status:

    Once your unit arrives at the facility, you may contact us for status at:

    or If you submitted a repair request on the Panasonic Shop site click here, log into your account and click "Check Repair Status" located in the left hand menu.

    -OR-
    Email: panacare@us.panasonic.com
    Note: Please reference your Service Job number when contacting via email. You will be contacted if there is any cost you are responsible for.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-6pm EST
Panasonic USA