Images MC-UG502, , HeroImage
overview

Performance Plus Platinum Upright Vacuum Cleaner MC-UG502

Details
MC-UG502

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Features
  • Powerful 12-amp motor delivers strong cleaning performance
  • Clean more quickly with multiple tools on board
  • HEPA vacuum cleaner filter maintains a healthier indoor environment
  • Easily clean various carpet styles with automatic settings
  • Yellow vacuum cleaner for a touch of color

Accessories

SEE ALL ACCESSORIES

SpecificationsExpand All

  • More Details
    • DESIGN
    • Color
    • Amperage
    • Power Switch Location
      (On/ Off)
    • Performance Indicator
    • Wheels
    • Attachments
    • Attachment Reach
    • Attachment Storage
    • Bag Caddy
    • Bare Floor Option
    • Carpet Height Adjustment
    • Cleaning Path
    • Cord Length
    • Dirt Sensor
    • Handle Release Method
    • Handle Type
    • Headlight
    • PERFORMANCE
    • Agitator Style
    • Air System
    • Belt Change
    • Dual Motor System
    • Edge Cleaning
    • Filter Type
    • Hose Type
    • Motors
    • OptiFlow Bag Chamber
    • SPECIFICATIONS
    • Belt Style
    • Replacement Belt
    • Bag Style
    • Replacement Bag
    • Replacement HEPA
      Media Filter
    • Limited Warranty
    • UPC 885170008427
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Owner's Manuals

Owner's Manuals and Documentation

Warranty

Warranty information

FAQsFrequently asked questions about your product

  • Where can I find more support or ask questions about my product?
    Click Here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Where can I find Firmware for my product?
    1. Visit http://shop.panasonic.com/support
    2. Enter your model number into the search box in the middle of the screen and click on the blue "Get Support" button.
    3. Click on "Firmware & Drivers" in the floating menu on the left side of the screen.


    Note: If "Firmware & Drivers" is not listed in the floating menu, there are no firmware or driver updates available for your product.
  • Where can I find Warranty information for my product?
    1. Visit http://shop.panasonic.com/support
    2. Enter your model number into the search box in the middle of the screen and click on the blue "Get Support" button.
    3. Click on "Warranty" in the floating menu on the left side of the screen.


    Note: If "Warranty" is not listed in the floating menu, warranty information is also available in the Owner's Manual.
  • Where can I find the Owner's Manual for my product?
    1. Visit http://shop.panasonic.com/support
    2. Enter your model number into the search box in the middle of the screen and click on the blue "Get Support" button.
    3. Click on "Owner's Manuals" in the floating menu on the left side of the screen.
  • What should I do if my product needs service?

    If you have a TV, Microwave, Vacuum, or Massage Chair Click Here to locate an Authorized Servicer in your area.

    For repairs and exchanges of all other products:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.

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Panasonic USA