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overview

Canister Vacuum with Power Nozzle

Details
MC-CG973
Features

Canister Vacuum with Power Nozzle

SpecificationsExpand All

  • MORE DETAILS
    • KEY FEATURES
    • Bagless
    • Motor Amp
    • Cord Reel
    • Cord
    • Positive Drive Brush System
    • Cleaning Attachments
    • Swivel Hose
    • Triple Micron Filtration
    • Auto Cord Rewind
    • Double-Brush Agitator
    • 4-Position Carpet Height Adjustment
    • Headlight
    • Bare Floor Cleaning
    • Easy Grip Handle
    • On/Off Switch
    • Full Bag Indicator
    • High Suction Power
    • Suction Control
    • Hose
    • Power Nozzle Overload Protector
    • Edge Cleaning
    • Full Furniture Guard
    • Blower Operation
    • OTHER FEATURES
    • Storage System
    • Attachment Storage
    • Replacement Bag
    • Replacement Belt
    • Wands
    • Nozzle
    • Handle
    • Model Color
    • Height Adjustment
    • On-Board Tools Included
    • Dust Bag
    • Bag Chamber
    • Exhaust Filter
    • Quick Release
    • Belt Type
    • UPC
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Reviews

MC-CG973 is rated 4.3 out of 5 by 3.
Rated 3 out of 5 by from too plastic I bought this vacuum for its ease of use. It was easy to go from carpets to floors with just a click of a button,but when my husband used it he didn't know it would do that so he took the plug to the beater bar out and it never just clicked back in after that. It was a real pain because it would never line up correctly. After a while it bent the plug and broke it, burning it out. There is too much plastic in this model. They just don't make them like they used to.
Date published: 2010-01-18
Rated 5 out of 5 by from best vac I've owned in years We have 4 dogs, 2 who shed like mad and this vac is great for us. It has excellent suction, is easy to get out and put away quickly, has many features that make it easier than most to operate (like on-off switch on handle). After several years of using bagless upright vacs with filters, I am so happy with the bagged canister. It does a wonderful job on both wood floors and carpet and anything inbetween. Haven't owned it long enough to report on how it stands up to long-term use but it certainly seems more substantial than my past few vacs purchased at big-box stores.
Date published: 2009-08-26
Rated 5 out of 5 by from A+++++ I own a cleaning business and this gets used everyday for at least 5 hours. Stands the beating... I only wish it had a bad check indicator. Since it doesnt you have to pay attention to the suction. Other then that Panasonic WTG!!!!
Date published: 2009-08-18
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Accessories

Support

Owner's Manuals
FAQs
  • Why is there no more suction from my vacuum?
    Check the following:
    1. Ensure that the dust bin is not clogged or full. If so clear the clogged area or empty the bin.
    2. Check the hose for damage or holes. Replace the hose if needed.
    3. Ensure that the hose is inserted fully.
    4. Ensure that the filters are clean.
  • Why did my agitator brush stop spinning in my vacuum?
    Ensure that the belt is not broken. If the belt is broken, replace it. If the belt is not broken and is installed correctly, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • Why does the vacuum become extremely hot and shut off after five minutes?
    1. Ensure that there are no clogged areas
    2. Change the filter
    3. Check the hose.

    If the issue persists, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • How can I get my Panasonic product repaired/serviced or check status of an item I'm having repaired/serviced?
    For: TVs, Microwaves, Vacuums, and Massage Chairs:

    Setup Repair/Service: Click here for the Panasonic service locator.

    Check Repair/Service Status: To check status of your repair you will need to contact the service center the repair was set up with.

    For repairs and exchanges:
    Consumer Portable Audio Products
    Consumer Audio Systems
    Consumer DVD Products
    Consumer DVD Recorder Products
    Consumer Digital Still Cameras
    Consumer Camcorders
    Consumer Small Appliances
    Consumer Shavers
    Consumer Telephones
    Consumer Power Tools:

    Setup Service: Click here to submit a repair request. Be sure to have your model number directly from your device and include any hyphens or suffixes ex. DMR-EZ48VK.

    -OR-

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Check Repair/Service Status:

    Once your unit arrives at the facility, you may contact us for status at:

    or If you submitted a repair request on the Panasonic Shop site click here, log into your account and click "Check Repair Status" located in the left hand menu.

    -OR-
    Email: panacare@us.panasonic.com
    Note: Please reference your Service Job number when contacting via email. You will be contacted if there is any cost you are responsible for.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-6pm EST
Panasonic USA