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overview

Optiflow 360° Swivel Canister Vacuum MC-CG917

Details
MC-CG917
Features
  • Optimum airflow, maximum dirt removal from rugs and floors
  • Easily clean in any direction with 360-degree swivel hose
  • Powerful 12-amp motor delivers strong cleaning performance
  • HEPA vacuum cleaner filter maintains a healthier indoor environment
  • Green vacuum cleaner accent color

SpecificationsExpand All

  • MORE DETAILS
    • DESIGN
    • Color
    • Amperage
    • On/Off Switch Location
    • Wheels
    • Attachments
    • Attachment Storage
    • Bare Floor Option
    • Carpet Height Adjustment
    • Cord Length
    • Cord Reel
    • Dirt Cup
    • Dirt Sensor
    • Handle Release Method
    • Handle Type
    • Headlight
    • PERFORMANCE
    • Agitator Style
    • Air System
    • Attachment Reach
    • Base Plate Material
    • Belt Change
    • Clean-Out Port
    • Dual Motor Systems
    • Adge Cleaning
    • Hose Type
    • Hose Swivel
    • Overload Protector (Belt Saver)
    • Opti-Flow Bag Champer with Bag Caddy
    • Quickdraw On-Board Tools
    • SPECIFICATIONS
    • Belt Style
    • Replacement Belt
    • Bag Style
    • Replacement Bag
    • Exhaust Filter
    • Limited Warranty
    • UPC
    • UPC
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Reviews

Support

Owner's Manuals
FAQs
  • Why is there no more suction from my vacuum?
    Check the following:
    1. Ensure that the dust bin is not clogged or full. If so clear the clogged area or empty the bin.
    2. Check the hose for damage or holes. Replace the hose if needed.
    3. Ensure that the hose is inserted fully.
    4. Ensure that the filters are clean.
  • Why did my agitator brush stop spinning in my vacuum?
    Ensure that the belt is not broken. If the belt is broken, replace it. If the belt is not broken and is installed correctly, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • Why does the vacuum become extremely hot and shut off after five minutes?
    1. Ensure that there are no clogged areas
    2. Change the filter
    3. Check the hose.

    If the issue persists, the vacuum would require servicing. You can locate the closest service center by clicking here.
  • How can I get my Panasonic product repaired/serviced or check status of an item I'm having repaired/serviced?
    For: TVs, Microwaves, Vacuums, and Massage Chairs:

    Setup Repair/Service: Click here for the Panasonic service locator.

    Check Repair/Service Status: To check status of your repair you will need to contact the service center the repair was set up with.

    For repairs and exchanges:
    Consumer Portable Audio Products
    Consumer Audio Systems
    Consumer DVD Products
    Consumer DVD Recorder Products
    Consumer Digital Still Cameras
    Consumer Camcorders
    Consumer Small Appliances
    Consumer Shavers
    Consumer Telephones
    Consumer Power Tools:

    Setup Service: Click here to submit a repair request. Be sure to have your model number directly from your device and include any hyphens or suffixes ex. DMR-EZ48VK.

    -OR-

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Check Repair/Service Status:

    Once your unit arrives at the facility, you may contact us for status at:

    or If you submitted a repair request on the Panasonic Shop site click here, log into your account and click "Check Repair Status" located in the left hand menu.

    -OR-
    Email: panacare@us.panasonic.com
    Note: Please reference your Service Job number when contacting via email. You will be contacted if there is any cost you are responsible for.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-5pm EST
Panasonic USA