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overview

2-Line DECT 6.0 Expandable Digital Cordless Answering System with 2 Handsets

Details
KX-TG9382T
Features

2-Line DECT 6.0 Expandable Digital Cordless Answering System with 2 Handsets

Features

2-Line Operation

Perfect for home or business, two-line operation means you can conference in two outside lines to have a three-way conversation. Or place your current call on hold to make another call.

DECT 6.0 Technology

Engineered to work in 1.9GHz frequency, our DECT 6.0 phones wont conflict with common wireless devices such as 2.4GHz routers, wireless keyboards and mousse, microwave ovens and other household items. And because its digital, youll enjoy long range and clear sound while deterring eavesdropping.

Phonebook Transfer from Cell Phone via Bluetooth

Transfer up to 600 names and numbers from your cell phone to the built-in directory via Bluetooth. Perfect for business people who add to their cell phone directory and need a simple way to transfer the contacts to their office phone directory.

Bluetooth Headset

Keep the conversation going and your hands free. Perfect for those times when youre talking, but need to walk around your office or home, open drawers, flip through files or write. Enjoy unprecedented freedom that you can't get from a speakerphone.

Silent Mode

Now you can program each handset to ring or not at your discretion. For example, before you go to sleep, set the bedside handset to Silent Mode so that it won't ring for the duration of your slumber. In the mean time, the handset in another room is unaffected, and rings as usual.

  • Bluetooth Headset Compatible
  • 40-Minute All-Digital Answering System
  • White Backlit LCD on Handset and Base
  • Ringer ID
  • Digital Answering System

SpecificationsExpand All

  • MORE DETAILS
    • GENERAL
    • Color
    • Channels
    • Multi Handset (Capability)
    • Handset Locator
    • No. of Phone Lines
    • Frequency
    • System
    • Shipment Battery
    • Battery Life (Talk)
    • Battery Life (Standby)
    • Charge Time
    • Basic Functions
    • LCD Backlit Color
    • LCD (Handset)
    • Talk Volume
    • Speakerphone Volume
    • Ringer Volume
    • Ringer Pattern (Tone+Melody)
    • Light-Up Indicator/Ringer Color (LED)
    • Belt Clip
    • Redial Memory
    • Intercom (Handset to Handset/Handset to Base)
    • Conference Call
    • Any Key Answer/Talk
    • Barge In (Call Share)
    • Clock/Alarm
    • Wall Mountable
    • Silent Mode
    • Function Menu Default
    • Number of LCD Language Display
    • Caller ID/Phonebook
    • Caller ID Compatible
    • Caller ID Memory
    • Phonebook Memory (Name and Number)
    • Chain Dial
    • Ringer ID
    • Voice Mail Features
    • Call Waiting Caller ID
    • Voice Mail
    • Answering Machine Features
    • Answering Machine
    • Recording Time (ICM+OGM)
    • Weight & Dimensions
    • Base Dimensions H x W x D (in.)
    • Handset Dimensions H x W x D (in)
    • Charger Dimensions H x W x D (in.)
    • Base Weight (lbs.)
    • Handset Weight (lbs.)
    • Charger Weight (lbs.)
    • Optional Handset
    • Bluetooth Headset Capabilities
    • Bluetooth Headset Volume
    • Phonebook Copy from Cellular via Bluetooth
    • Set PIN
    • Hold
    • Mute
    • Flash
    • UPC
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Reviews

KX-TG9382T is rated 4.0 out of 5 by 12.
Rated 5 out of 5 by from Setup Most of the setup went smoothly. Still can't retrieve messages or change greeting. Maybe if the printed instructions were smaller or a lighter grey print. Then again maybe not. My eyes are NOT what they used to be. Plus side batteries seam to have good talk time. Good range in and around hose for talking. Separate ring tones for the two lines. Press talk answers either ringing line. Hold Hold is still a mystery. Speaker phone works very well.
Date published: 2014-08-09
Rated 2 out of 5 by from Confusing Phone are you kidding? 45 characters to review product
Date published: 2014-04-10
Rated 5 out of 5 by from Use with one cable line and one voip line I'm pleased with the flexibility allowing us to use the phone with both our Comcast cable phone and a voip line. Adjustments in programing to one handset such as time or deleting a received number change all handsets on the system. I haven’t used the BlueTooth feature as yet but will in the near future. The base unit is in a home office. We received spotty reception in a far corner of our house. That problem has been solved with a Panasonic Dect 6 Range Extender. I am in a relationship focused business. Panasonic phones don't exceed my expectations because I expect a lot. But I have relied on Panasonic phones for more than 20 years.
Date published: 2014-03-22
Rated 2 out of 5 by from Very Poor range I had 2.4 gh phomes befor that would work a half a block away. This one start to breakup within 50'. I might as well have a long cord.
Date published: 2013-09-23
Rated 3 out of 5 by from Room for improvement I've using Panasonic phones for my business for over 10yrs now. i upgraded to this phone and was little disappointed. the short cut bottom are nolonger avaliable. the down bottom used to let you see recent calls is nolong there. i found that to be very important feature for me. now i have to play with menu bottom just to see who called. The bluetooth feature is a plus, however it's almost useless because headset has to be linked to the base unit. if i were to be 15ft away from the base unit, you can't hardly hear anything. i hope on next version if this phone ; bluetooth feature can be built in the handset instead of the base and please bring back the shortcut bottoms.
Date published: 2013-07-29
Rated 5 out of 5 by from Love this phone I have had a version of this phone for about 8 years and I love it. We run a few businesses from our home and the 2 line feature is a must. I use the speaker phone feature from the base almost exclusively and it is crystal clear and can then take the hand held away from the desk if I need to check on something for a customer. I highly recommend it!
Date published: 2012-11-30
Rated 4 out of 5 by from Not As Easy As Previous Model Accessing the answering machine and caller I.D. from the handsets is complex and cumbersome. Previous model had 3 mailboxes...this one has only 1.
Date published: 2012-05-20
Rated 4 out of 5 by from Great, But Older Model Easier I have an older model 2.4g, but got this one for my parents. They never had any cordless phones and they do love it, but they can't grasp the complicated way to access the answering machine from handsets. On the older model it's just one button, but on the new ones its a series of commands. They still have trouble with email. Even I am considering buying a different brand because of this, but the Panasonic 2.4g has been unbelievably fantansitc and trouble free for 8 years now.
Date published: 2012-04-18
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Support

Owner's Manuals
FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

    • Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

    • Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

    • Parts/Accessories - Order parts and/or accessories from our supply chain, Encompass.

    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • How can I transfer contacts from one telephone system to another?
    The transfer phone book feature only applies to Bluetooth enabled (Link2Cell) models and only allows transferring contacts from your cellular phone to the Panasonic phone system.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I clear New Voicemail on my handsets display?
    Your telephone is alerting you that you have a new voice message from your phone companys assigned Voice mailbox. Procedure to access your voice mailbox would vary depending on the instructions of your phone company/service provider. Once you listen to your new messages, "New Voicemail" should be cleared from the handset.

    Note: If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding [#] until the handset beeps.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Are Panasonic phones hearing aid compatible?
    Yes.Our phone systems pass the FCC requirement no. 68 andalso comply to the "TIA-1083" standard. Our phoneshave reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why is the Caller ID not working?
    You must confirm that your Caller ID service is working properly from your phone company and the best way for you to verify is to check other Caller ID compatible phones in the house. If the rest of your other phones is not showing the caller ID number as well, it is recommended to call your phone company. If problem is only happening on your Panasonic phone then have the phone plugged in on a different phone jack to test, you may also change the line mode setting on your phone if it doesnt work.

    To change line mode, on your handset:
    1. Press [MENU] [#] [1] [2] [2]
    2. Change setting from default "B" to "A"
    3. Press [SAVE] then [OFF]


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What can I do if liquid or other form of moisture has entered the handset/base unit?
    Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.

    CAUTION: To avoid permanent damage, do not use a microwave oven to speed up the drying process.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I view, add, block, and unblock numbers?
    Add numbers to my blocked list of numbers:

    To manually block a number:
    1. Press the [MENU] [#] [2] [1] [7] on the handset
    2. Press [ADD]
    3. Enter the phone number you want blocked
    4. Press [SAVE]

    To store block number from caller list:

    1. Press [MENU] [#] [2] [1] [3]
    2. Scroll to the number to be blocked
    3. Press [SAVE]

    Note: If you do not want the first ring from a phone number on the call block list to sound, turn the first ring setting to "Off". Follow this procedure on the handset:

    1. Press the [MENU] [#] [1] [7] [3]
    2. Select "ON"
    3. Press [SAVE]

    For additional information, please refer to the Operating Manual.


    View the numbers I have blocked:

    To view the block list do the following procedure:
    1. On the handset press [MENU] [#] [2] [1] [7]
    2. Press the [▲] or the [▼] to view numbers that are blocked.
    3. Press [OFF] to exit the setting.
    For additional information, please refer to the Operating Manual.

    Blocking numbers of calls I do not wish to receive:

    Some models will allow you to block calls. Caller ID service is required to identify phone numbers to match what you have stored on the call block list. Some units are capable of blocking up to 250 phone numbers, if you have more than 250 numbers to block then subscribing to a call block service from you phone company is an option.

    For additional information, please refer to the Operating Manual

    Unblocking numbers I no longer wish to block:

    To unblock a number follow this procedure:

    1. On the handset press [MENU] [#] [2] [1] [7]
    2. Press the [▲] or the [▼] to select your desired entry
    3. Press the soft key [ERASE]
    4. Press [SELECT] on "Yes"
    5. Press [OFF] to exit the setting.
    For additional information, please refer to the Operating Manual.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • I have programmed the date and time on my phone but the information changes. Why does the date and time change automatically?
    If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, press [MENU] [#] [2] [2] [6] on the handset, then press [0] to select "Manual" and press [SAVE]
    KX-PRD262
    KX-PRL262
    KX-PRS120
    KX-PRW120
    KX-PRW130
    KX-PRX120
    KX-TG113
    KX-TG123
    KX-TG223
    KX-TG234
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    KX-TG242
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    KX-TG254
    KX-TG294
    KX-TG365
    KX-TG385
    KX-TG403
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    KX-TG454
    KX-TG465
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    KX-TG631x
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    KX-TG684x
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    KX-TG773x
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    KX-TG954x
    KX-TGC212
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    KX-TGD212
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    KX-TGE212
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    KX-TGH262
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    KX-TH120x
    KX-TH121x

    If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, on the handset press [MENU] then press the [▲] or [▼] to scroll to "SET DATE AND TIME" then press [OK]. press the [▲] or [▼] to scroll to "TIME ADJUSTMENT" then press [▼] TO SELECT "MANUAL". Press [OK] to save the setting.
    KX-TG103x

    If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received.
    KX-TG401x KX-TG402x



    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why cant I hear the dial tone?
    • Make sure that the base unit has power.
    • Check if all cords are secure and plugged in properly from the wall and from the back of the base unit.
    • Try to plug the unit to a known working jack then test again.
    • If you have a different phone on the same line, and you are also not getting a dial tone, it is possibly a line problem. If that is the case, it is advised to contact your local phone company for further assistance.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why do I hear a series of beeps before my dial tone?
    If your dial tone is interrupted by several short gaps or beeps your phone company is indicating the arrival of a new voice mail message. It is the signal sent by your phone company to let users know that a message is waiting to be retrieved. If you are subscribed to a voice mail service from your provider this is normal.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why does the phone display "Line in Use" or "Busy"?
    Someone might be using the line. If you have multiple handsets, please check to see if the other handsets were properly hung up or in the charger. If you have already done this, and the error "Line in use" is still appearing on the phone, check any other phones are getting a dial tone.

    If the problem persists, follow these procedure:
    1. Unplug your Panasonic phone both from the phone jack.
    2. Try relocating the telephone on a different phone jack inside the house.
    3. Try using a different line cord if you have any other available.
    4. Try using the phone at a friend or neighbors house.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I deregister a handset which is no longer in use?
    To deregister a handset, you will need to follow the below steps:
    1. Press [MENU] [#] [1] [3] [1]
    2. Press [▲]/[▼] to select the handset
    3. Press [SELECT]
    4. Press [▲]/[▼] to select "YES"
    5. Press [SELECT] to deregister the handset
    Enter [3] [3] [5][OK] Select the handset you want to cancel by pressing the desired handset(s) number Select [OK][▲]/[▼]: "YES" →[SELECT]

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Can I access my answering machine while I am away from home?
    Yes. You can access the answering machine remotely by dialing your phone number on any touch tone phone to call it and as soon as you hear your greeting message play, enter your mailbox password or remote code and follow the voice prompt, as soon as you are done listening to your messages you can hang up.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I remotely turn on my units answering machine using a touch-tone telephone?
    Dial your phone number and let the phone ring until the answering machine picks up.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why does my answering machine say "Memory Full"?
    The error message indicates that the answering machines maximum recording time was reached. You need to erase messages from your answering machine for it to start recording new messages again.

    Note: The ANSWER ON indicator on the base unit flashes rapidly when you have reached maximum capacity.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How can I turn on the audible message alert to notify when I have a new message on the answering machine?
    Some models have this feature to allow the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the "Base unit beep" setting is turned on. The default setting is "Off".
    To activate the feature follow these procedure:
    1. Press [MENU] [#] [3] [3] [9]
    2. Select the desired setting, "ON" or "OFF"
    3. Press SAVE then the OFF button


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I adjust incoming ringer volume?
    To adjust the ringer volume of the handset or Base unit. Press [+] or [-] on the base or [▲] or [▼] on the cordless handset repeatedly to select the desired volume while the unit is ringing for an incoming call.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-9pm EST
Sat-Sun 10am-7pm EST
Panasonic USA