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2-Line DECT 6.0 Expandable Digital Cordless Answering System

Details
KX-TG9381T
Features

2-Line DECT 6.0 Expandable Digital Cordless Answering System

SpecificationsExpand All

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    • Color
    • Multi Handset (Capability)
    • Handset Locator
    • No. of Phone Lines
    • System
    • Shipment Battery
    • Battery Life (Talk)
    • Battery Life (Standby)
    • Charge Time
    • LCD Backlit Color
    • LCD (Handset)
    • Hold/Soft Key
    • Talk Volume
    • Speakerphone Volume
    • Speakerphone Volume(Handset)
    • Ringer Volume
    • Ringer Pattern (Tone+Melody)
    • Light-Up Indicator/Ringer Color (LED)
    • Belt Clip
    • Redial Memory
    • Mute/Flash Buttons
    • Intercom (Handset to Handset/Handset to Base)
    • Conference Call
    • Any Key Answer/Talk
    • Barge In (Call Share)
    • Clock/Alarm
    • Wall Mountable
    • Silent Mode
    • Number of LCD Language Display
    • Caller ID Compatible
    • Caller ID Memory
    • Phonebook Memory (Name and Number)
    • Chain Dial
    • Ringer ID
    • Call Waiting Caller ID
    • Answering System
    • Voice Mail
    • Recording Time (ICM+OGM)
    • Remote Operation/Turn On
    • Base Dimensions H x W x D (in.)
    • Handset Dimensions H x W x D (in)
    • Charger Dimensions H x W x D (in.)
    • Base Weight (lbs.)
    • Handset Weight (lbs.)
    • Charger Weight (lbs.)
    • Optional Handset
    • Bluetooth Headset Capabilities
    • Bluetooth Headset Volume
    • Phonebook Copy from Cellular via Bluetooth
    • Set PIN
    • UPC
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Reviews

KX-TG9381T is rated 2.8 out of 5 by 8.
Rated 4 out of 5 by from Almost Great Generally speaking the system has done exactly what we wanted it to. Clarity and range are good. It is fairly straightforward to set up and use. The manual had to be referenced a few times (not meant as a criticism), but the necessary answers were in it. The system would have gotten a 5 with a few features. 1) Have a way for handsets to get more default settings from the base station. Most important would be for the base station to manage the phone book and distribute that to the handsets. 2) Base Station: Pushing the Line1/Line2 buttons will initiate a call on that line, but you cannot disconnet by pushing the same button. You have to push SpeakerPhone or the Bluetooth headset disconnect depending on which is currently active. There should be a consistent absolute way to disconnect, and the lighted Line1/Line2 buttons are the obvious choice. 3) Phone book works but needs a real speed dial, even if it was limited to 0 - 9. Pushing a number brings up the entry whose first letter corresponds. Of course there could be many entries, so then you have to scroll. It might take 5 or six key presses to a) access the phone book; b) select a starting letter; c) scroll etc. 4) Line Select. In Auto mode only Line 1 can be the default. Would be nice on a 2 line system to have Auto 1 and Auto 2 in addition to Line 1 and Line 2. That way the Base station or a handset could activate either line by default.
Date published: 2012-12-14
Rated 1 out of 5 by from so disappointed After owning 2 Panasonic 2 line cordless phones that I loved, purchasing the 3rd came with little thought. BUT - this one is difficult to navigate. Caller ID is accessible after a series of button presses instead of just the up down arrow as in past phones. No indicator light on handset for new messages, ring tones are scary and loud...esp for an office setting. SO SORRY I BOUGHT THIS. I have to pay a restocking fee to send it back so I am stuck. Design team dropped the ball on this one.
Date published: 2012-07-24
Rated 2 out of 5 by from disappointing I purchased the expandable 2 line cordless with multiple handsets for home and office. Also purchased a bluetooth headset. headset can be used only with base unit and within 33 feet of base. I believed that I would be able to use the headset in conjunction with the handsets as well as the base. This is worthless to me.
Date published: 2012-02-02
Rated 2 out of 5 by from Incompatible with Plantronics I purchased this phone for home use and wanted the bluetooth capability for connecting to a wireless headset. I purchased a Plantronics Voyager PRO headset and the phone would not pair with it. I also tried a second Plantronics headset, which also did not pair. I spoke to Technical Support and they said that the headsets are apparently not compatible and said I needed to try a different brand. They could not provide a list of known compatible headsets or known incompatible headsets. I am very unhappy that they could not provide better support and that Plantronics headsets (one of the most well known headset makers) would not be compatible.
Date published: 2010-08-30
Rated 5 out of 5 by from awesome phone superb quality all around
Date published: 2010-08-24
Rated 2 out of 5 by from Not Good Enough! This would have been an awesome 2-line phone system...but it missed the mark, big time!!! Good: Range, battery replacement (2-AA), rugged design. Ability to use a bluetooth headset with the base, belt clip and wired headphone jack. Bad: NOT COMPATIBLE WITH IPHONE!!?? YOU'VE GOT TO BE KIDING ME!!! The phonebook transfer is a very cool thing, if you're a business person who doesn't happen to have the most popular smart phone on the planet!! literally 1000's of apps for the I-phone...many for BUSINESS CLIENTS, but it's not compatible with this Panasonic unit...NOT AT ALL!! Therefore, this is a worthless feature to MOST PEOPLE!! Also, the neat little light on top of each handset only tells you if your charging the phone (duh!), it will NOT tell you if you have messages waiting, like the competition does....Menu's do require more button pushes to navigate, but it's not that bad. Also, it's cool that you can use AA replacement batteries, but they don't last as long as the competition's, and you don't get any warning that the battery is about to go! Also, you can ONLY use a bluetooth headset from the base...NOT THE HANDSETS. So, you have to be in the same room as the base, a simi-worthless feature. Finally, the handset will tell you if you are linked to base (i.e. you have a signal), but the competition actually gives to "signal strength"...very cool!!
Date published: 2010-01-08
Rated 3 out of 5 by from Bluetooth Support Limited I bought this phone with high hopes. I've wanted a lan-line phone with support for bluetooth headset for a while now. 2 things: The bluetooth headset only works with base unit, ok if you're in the office area only. You have to use base unit to make the calls though. Less freedom than having it paired with the handset, which is what I wished for. 2nd, no support for iPhone. iPhone simple bluetooth does not support phone book transfer. So I tried it on my old Razr phone. Razr phone can only send 1 contact at a time - not worth the wait. So Panasonic, which phones support this complete, pain-free phonebook transfer? How about an app to sync from Outlook to the base unit over bluetooth? My old Panasonic phone has USB support, ability to transfer contacts over USB from an app Panasonic provided, plus it has color screen, custom ring tones, and more. Like the newer style phone and bluetooth, but it doesn't help if I cannot transfer my phonebook!
Date published: 2009-10-09
Rated 3 out of 5 by from Wish They had a 1-Line Model w/ Talking CID This seems like a nice phone. It would have been nicer witht he addition of Talking CID, and available in a single line model.
Date published: 2009-09-08
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Support

Owner's Manuals
FAQs
  • How do I view, add, block, and unblock numbers?
    Add Blocked Numbers:

    To manually block a number:
    1. Press the [MENU] [#] [2] [1] [7] on the handset
    2. Press [ADD]
    3. Enter the phone number you want blocked
    4. Press [SAVE]

    To store block number from caller list:

    1. Press [MENU] [#] [2] [1] [3]
    2. Scroll to the number to be blocked
    3. Press [SAVE]

    Note: If you do not want the first ring from a phone number on the call block list to sound, turn the first ring setting to "Off". Follow this procedure on the handset:

    1. Press the [MENU] [#] [1] [7] [3]
    2. Select "ON"
    3. Press [SAVE]

    **For additional information, please refer to the Operating Manual.

    View The Numbers I have blocked:

    To view the block list do the following procedure:
    1. On the handset press [MENU] [#] [2] [1] [7]
    2. Press the [▲] or the [▼] to view numbers that are blocked.
    3. Press [OFF] to exit the setting.
    **For additional information, please refer to the Operating Manual.

    Blocking Numbers of Calls I Do Not Wish To Receive:

    Some models will allow you to block calls. Caller ID service is required to identify phone numbers to match what you have stored on the call block list. Some units are capable of blocking up to 250 phone numbers, if you have more than 250 numbers to block then subscribing to a call block service from you phone company is an option.

    **For additional information, please refer to the Operating Manual

    Unblocking Numbers I No Longer Wish to Block:
    1. On the handset press [MENU] [#] [2] [1] [7]
    2. Press the [▲] or the [▼] to select your desired entry
    3. Press the soft key [ERASE]
    4. Press [SELECT] on "Yes"
    5. Press [OFF] to exit the setting.
    **For additional information, please refer to the Operating Manual.
  • How do I clear 'New Voicemail' on my handset's display?
    Your telephone is alerting you that you have a new voice message from your phone company's assigned Voice mailbox. The procedure to access your voice mailbox would vary depending on the instructions of your phone company/service provider. Once you listen to your new messages, "New Voicemail" should be cleared from the handset.

    Note: If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding [#] until the handset beeps.

    If you do not have voicemail service through your telephone service provider that you are aware of:

    Press [MENU] [#] [3] [3] [2] then press [0] to select OFF followed by SAVE to disable the Voicemail Tone Detector of the telephone..
  • How can I re-register my handset or register additional handsets?
    To register a handset, perform the following steps:
    1. Press [MENU] [#] [1] [3] [0] on the Handset
    2. Press and hold down the [LOCATOR] button on the base for about 5 seconds until you hear the registration tone
      If all registered handsets starts ringing, press [LOCATOR] again to stop, then repeat this step, procedure needs to be completed within 90 seconds
    3. Press [OK] on the handset
  • Why does the date and time change automatically after I have programmed the date and time on my phone?
    If you are subscribed to Caller ID from your phone company, the unit's date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, press [MENU] [#] [2] [2] [6] on the handset, then press [0] to select "Manual" and press [SAVE]

    Applicable Base Model(s):
    KX-PRD262
    KX-PRL262
    KX-PRS120
    KX-PRW120
    KX-PRW130
    KX-PRX120
    KX-TG113
    KX-TG123
    KX-TG223
    KX-TG234
    KX-TG235
    KX-TG242
    KX-TG243
    KX-TG254
    KX-TG294
    KX-TG365
    KX-TG385
    KX-TG403
    KX-TG403x
    KX-TG405x
    KX-TG432x
    KX-TG433
    KX-TG443
    KX-TG444
    KX-TG454
    KX-TG465
    KX-TG473x
    KX-TG474x
    KX-TG475x
    KX-TG477x
    KX-TG631x
    KX-TG632x
    KX-TG651x
    KX-TG652x
    KX-TG653x
    KX-TG654x
    KX-TG657x
    KX-TG658x
    KX-TG667x
    KX-TG684x
    KX-TG687x
    KX-TG753x
    KX-TG762x
    KX-TG764
    KX-TG764x
    KX-TG773x
    KX-TG774x
    KX-TG784x
    KX-TG787x
    KX-TG932x
    KX-TG933x
    KX-TG934x
    KX-TG936x
    KX-TG937x
    KX-TG938x
    KX-TG939x
    KX-TG947x
    KX-TG954x
    KX-TGC212
    KX-TGC213
    KX-TGC222
    KX-TGC223
    KX-TGD212
    KX-TGD213
    KX-TGD222
    KX-TGD223
    KX-TGD224
    KX-TGD225
    KX-TGE212
    KX-TGE232
    KX-TGE233
    KX-TGE234
    KX-TGE242
    KX-TGE243
    KX-TGE244
    KX-TGE245
    KX-TGE262
    KX-TGE263
    KX-TGE264
    KX-TGE272
    KX-TGE273
    KX-TGE274
    KX-TGE275
    KX-TGH262
    KX-TGH263
    KX-TGH264
    KX-TH120x
    KX-TH121x


    If you are subscribed to Caller ID from your phone company, the unit's date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, on the handset press [MENU] then press the [?] or [?] to scroll to "SET DATE AND TIME" then press [OK]. press the [?] or [?] to scroll to "TIME ADJUSTMENT" then press [?] TO SELECT "MANUAL". Press [OK] to save the setting.

    Applicable Base Model(s):
    KX-TG103x


    If you are subscribed to Caller ID from your phone company, the unit's date and time setting will be automatically adjusted when caller information is received.

    Applicable Base Model(s):
    KX-TG401x KX-TG402x

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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-6pm EST
Panasonic USA