overview

Expandable Phone Slim Profile/1 Handset

Details
KX-PRS120W
Features
  • Baby monitor alerts you on your smartphone, tablet or handset when baby is crying
  • Get voicemail alerts at home, office or away with TAD
  • Easily see who's calling with a bright, 2.2" color LCD
  • Hear who's calling with advanced Talking Caller ID
  • Enjoy enhanced calling quality and range with DECT 6.0

Features

Baby Monitor Handsets equipped with the Baby Monitor feature will notify you via an additional handset*, a tablet or Smartphone in another room when the baby starts crying.
  • Sold separately.
Advanced TAD Functions Panasonic keeps you in touch with Advanced Answering Device Functions on select models. Now you can be alerted to recorded messages whether you're at home or on the road. When a caller records a message, the base unit will beep alerting those in the house. Not at home? The phone will automatically send a message to a registered cell or office phone along with playback options.
DECT 6.0 PLUS Technology Enhanced version of DECT 6.0 in which transmission quality and range are improved by increasing the frequency of error correction up to 80x.
Talking Caller ID Now you can hear who’s calling from across the room without having to get up. Using text-to-speech technology, Panasonic phones featuring Talking Caller ID announce caller ID information in between rings. What could be more convenient?
  • Handset image may vary depending on model.
Key Detector Compatible Attach the optional Key Detector to your car key ring or other easily misplaced items and forget about ever losing them ever again. Using any of your telephone handsets, you can activate the Key Detector’s beeping alarm and quickly track down your lost keys. Key Detector’s powerful range finds objects up to 200 yards away so you’ll find whatever’s lost whether it’s upstairs, in your car or in the yard. You can register up to four Key Detectors and give each a distinctive name, like Dave’s keys, Sharon’s keys, etc.
Large, 2.2" White Backlit Handset Display See who’s calling at a glance on our wide, 2.2-inch LCD and set screen. Featuring black against a white-backlit display, it’s crystal clear and easy to read-even from a short distance away.
Intelligent Eco Mode This feature automatically lowers the power consumption when you’re using the handset close to the base unit. Not only does it extend the available talk time, it’s good for the environment. When less power is used by the handset to communicate with the base unit, battery life is prolonged which results in less frequent charging and can result in fewer batteries in landfills.
Call Block Store the Caller ID info of any and all unwanted callers into your phone’s Call Block list so that you can eliminate future pesky calls from them. After their information is stored, they’ll get a busy signal.
Silent Mode Allows the user to program individual handsets to ring or remain silent for specified time periods without affecting other handsets.
Ringer ID Choose from a downloaded or selectable ringer to link to your preprogrammed phone book data. The preprogrammed ringer will occur when the corresponding Caller ID information is received from an incoming call.

SpecificationsExpand All

  • MORE DETAILS
    • Color
    • Frequency
    • Frequency Range
    • Number of Channels
    • System
    • Number of Phone Lines
    • Multiple Handsets Capability
    • Multiple Base Units Capability
    • LCD Language
    • Wi-Fi® Connection
    • Intelligent Eco Mode
    • Smartphone Connect
    • Multiple Smartphones Capability
    • Supported devices
    • Wireless Network Standard
    • Simplified configuration
    • Wi-Fi Repeater Mode
    • Phonebook Copy from Smartphone
    • Ringtone Copy from Smartphone
    • Wallpaper Image Copy from Smartphone
    • Conference Call with Outside Landline and Smartphone
    • Transfering Landline Call (between Smartphone and Handsets)
    • Playing Aanswering System Messages
    • Link-to-Cell
    • Mobile Registration Number
    • Ring as Cell Mode
    • Text Message Alert
    • USB Charging
    • Key Detector Compatible
    • Multiple Key Detector Capability
    • Range Extender Available
    • Range Boost
    • Noise Reduction
    • Customized Sound System (Equalizer)
    • Power Back-Up Operation
    • Baby Monitor
    • Any Key Answer
    • Silent Mode
    • Voice Mail
    • Voice Mail Alert (Light-Up Indicator on Handset)
    • Conference Call with Outside Line
    • Barge In (Call Share)
    • Intercom (Handset to Base Unit)
    • Intercom (Handset to Handset)
    • Clock
    • Calendar/Scheduler
    • Advanced Alarm (A day of the week / Snooze)
    • Alarm (Wake-up / Memo alarm)
    • Bluetooth® Headset Capability (HSP Support)
    • Caller ID
    • Caller ID Memory
    • Call Waiting Caller ID
    • Category Ringer / Ringer ID
    • Talking Caller ID (Handset)
    • Talking Caller ID (Base Unit)
    • Talking Caller ID Language
    • Call Block
    • Phonebook Memory (Name/Number)
    • Phonebook Copy from Cellular Phone via Bluetooth
    • Speed Dial (Handset)
    • Speed Dial (Base Unit)
    • Chain Dial
    • LCD
    • LCD Backlight Color
    • Lighted Handset Keypad
    • Speakerphone (Volume Steps)
    • Ringer Pattern (Tone+Melody)
    • Ringer Volume Steps
    • Receiver Volume Steps
    • Redial Memory
    • Ringer/ Charge Indicator (Color)
    • Hold
    • Music on Hold
    • Mute
    • Flash
    • Headset Jack
    • Reversible Handset Charging
    • Rubber Grip
    • Wall Mountable (Charger)
    • Dial Keypad
    • Corded Handset (Power Outage Operation)
    • Display
    • Speakerphone (Volume Steps)
    • Ringer Pattern (Tone+Melody)
    • Ringer Volume Steps
    • Redial Memory
    • Hold
    • Music on Hold
    • Mute
    • Flash
    • Handset Locator
    • Headset Jack
    • Wall Mountable
    • Answering System
    • Total Recording Time
    • 2-Line Answering System Operation
    • Optional greeting message for each line
    • Programmable greeting message by time setting
    • Fast-Forwarding and Rewinding Message
    • Audible Message Alert
    • Message Alert (Light-Up Indicator on Handset)
    • New Message Notification by a Call
    • Announcement Language of New Message Notification
    • Visual Message List (Handset LCD)
    • Recording Conversation
    • Speaker Volume (Base Unit Speaker)
    • Call screening (Handset)
    • Call screening (Base Unit)
    • Language of Pre-recorded Greeting Message
    • Remote Operation from Handset
    • Remote Operation from Outside (DTMF)
    • Toll Saver (New Messages Recorded / No New Message)
    • Key Detector Included (Quantity)
    • Range Extender Included
    • Belt Clip Included
    • Optional Handset
    • Rechargeable Battery
    • Talk Time
    • Standby Time
    • Charge Time
    • Standby Power Consumption
    • Base Unit Dimensions
      (H x W x D)
    • Handset Dimensions
      (H x W x D)
    • Charger Dimensions
      (H x W x D)
    • Key Detector Dimensions
      (H x W x D)
    • Range Extender Dimensions
      (H x W x D)
    • Base Unit Weight
    • Handset Weight with Battery
    • Charger Weight
    • Key Detector Weight
    • Range Extender Weight
    • UPC
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Reviews

KX-PRS120W is rated 5.0 out of 5 by 2.
Rated 5 out of 5 by from Very pleased! I really like this phone. It has every feature you can imagine.
Date published: 2014-09-20
Rated 5 out of 5 by from Excellent phone I bought this phone not because I needed it, but because I thought it looked cool and I wanted to give it a try. If I didn't like it, I had time to return it for a refund. I'm happy to say that this phone is not going anywhere. The KX-PRS120W is loaded with features(some that weren't available on my other phone(Panasonic KX-TG6511). Some of the features are: The ability to store multiple numbers for one name in the phone book. The ability to change the display from digital(large & small) to analog(large & small) or off. Small digital shows the selected wallpaper(there is 8 options). The expanded phonebook is nice too. 300 names & 1 number for each entry, 150 names & 2 numbers for each entry. The babymonitor is a nice option although I don't have a use for it. Turning off the answering machine is nice because I have voice mail through my service provider. The ringer volume is loud enough that I can hear it over my tv. The multiple ring tones are nice too. The voice clarity is very good. Panasonic has hit a home run with this model. I still have a lot to learn about this phone but I can say that I'm extremely satisfied. Well done Panasonic.
Date published: 2014-08-24
  • y_2016, m_12, d_2, h_8
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_2
  • loc_en_US, sid_KX-PRS120W, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=AGE, direction=DESCENDING)]
  • clientName_panasonic

Support

Owner's Manuals
FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

    • Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

    • Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

    • Parts/Accessories - Order parts and/or accessories from our supply chain, Encompass.

    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • How can I transfer contacts from one telephone system to another?
    The transfer phone book feature only applies to Bluetooth enabled (Link2Cell) models and only allows transferring contacts from your cellular phone to the Panasonic phone system.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I clear New Voicemail on my handsets display?
    Your telephone is alerting you that you have a new voice message from your phone companys assigned Voice mailbox. Procedure to access your voice mailbox would vary depending on the instructions of your phone company/service provider. Once you listen to your new messages, "New Voicemail" should be cleared from the handset.

    Note: If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding [#] until the handset beeps.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I check my voicemail using the handset?
    To retrieve your voicemail message(s) from your Telephone Provider, you will need to enter in the voicemail access number.

    To store your voicemail access number on the handset, follow the below:
    1. Press [MENU] [#] [3] [3] [1]
    2. Enter in the voicemail access number
    3. Press [SAVE]
    4. [VM] will appear on the display once you have stored the voicemail number.
    Note: Please contact your Telephone Provider if you do not know the Voicemail access number, PIN and/or password.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • I have subscribed to a voice mail service offered by my telephone company. How do I stop the phone answering system from answering the calls?
    The answering system needs to be turned OFF. To turn off: Press the [MENU] button (right soft key) Press [#] [3] [2] [8] Press [OFF] Note: When the answering system is turned on, indicator is displayed.
    KX-PRD262 KX-PRL262 KX-PRS120 KX-PRW120

    The answering system needs to be turned OFF. Press the [ANSWER ON/OFF] button and make sure that the answering system has been turned OFF. If the indicator is lit, your answering system is still turned ON.
    KX-PRW130
    KX-TG433
    KX-TG443
    KX-TG444
    KX-TG454
    KX-TG465
    KX-TGD222
    KX-TGD223
    KX-TGD224
    KX-TGD225
    KX-TGE242
    KX-TGE243
    KX-TGE244
    KX-TGE245
    KX-TGE262
    KX-TGE263
    KX-TGE264
    KX-TGH262
    KX-TGH263
    KX-TGH264



    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I turn off the Talking Caller ID on my phone?
    To turn off Talking Caller ID on the Handset:
    1. Press [MENU] [#] [1] [6] [2].
    2. Press the [▲] or the [▼] button to turn the handset Caller ID on or off.

      Note: The base and each handset are programmed individually.
    KX-PRS120 KX-PRX120

    To turn off Talking Caller ID at the base, press [MENU] [#] [*] [1] [6] [2], and press [▲] or [▼] to turn the base Caller ID on or off. To turn off Talking Caller ID at one of the handsets, press [MENU] [#] [1] [6] [2], and press [▲] or [▼] to turn the handset Caller ID on or off. Note that the base and each handset are programmed individually.
    KX-TG113
    KX-TG123
    KX-TG155
    KX-TG223
    KX-TG234
    KX-TG235
    KX-TG242
    KX-TG243
    KX-TG254
    KX-TG313
    KX-TG413x
    KX-TG443
    KX-TG444
    KX-TG454
    KX-TG465
    KX-TG473x
    KX-TG474x
    KX-TG475x
    KX-TG477x
    KX-TG664x
    KX-TG667x
    KX-TG762x
    KX-TG764
    KX-TG764x
    KX-TG773x
    KX-TG774x



    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I view, add, block, and unblock numbers?
    Add numbers to my blocked list of numbers:

    To manually block a number:
    1. Press the [MENU] [#] [2] [1] [7] on the handset
    2. Press [ADD]
    3. Enter the phone number you want blocked
    4. Press [SAVE]

    To store block number from caller list:

    1. Press [MENU] [#] [2] [1] [3]
    2. Scroll to the number to be blocked
    3. Press [SAVE]

    Note: If you do not want the first ring from a phone number on the call block list to sound, turn the first ring setting to "Off". Follow this procedure on the handset:

    1. Press the [MENU] [#] [1] [7] [3]
    2. Select "ON"
    3. Press [SAVE]

    For additional information, please refer to the Operating Manual.


    View the numbers I have blocked:

    To view the block list do the following procedure:
    1. On the handset press [MENU] [#] [2] [1] [7]
    2. Press the [▲] or the [▼] to view numbers that are blocked.
    3. Press [OFF] to exit the setting.
    For additional information, please refer to the Operating Manual.

    Blocking numbers of calls I do not wish to receive:

    Some models will allow you to block calls. Caller ID service is required to identify phone numbers to match what you have stored on the call block list. Some units are capable of blocking up to 250 phone numbers, if you have more than 250 numbers to block then subscribing to a call block service from you phone company is an option.

    For additional information, please refer to the Operating Manual

    Unblocking numbers I no longer wish to block:

    To unblock a number follow this procedure:

    1. On the handset press [MENU] [#] [2] [1] [7]
    2. Press the [▲] or the [▼] to select your desired entry
    3. Press the soft key [ERASE]
    4. Press [SELECT] on "Yes"
    5. Press [OFF] to exit the setting.
    For additional information, please refer to the Operating Manual.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • I have programmed the date and time on my phone but the information changes. Why does the date and time change automatically?
    If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, press [MENU] [#] [2] [2] [6] on the handset, then press [0] to select "Manual" and press [SAVE]
    KX-PRD262
    KX-PRL262
    KX-PRS120
    KX-PRW120
    KX-PRW130
    KX-PRX120
    KX-TG113
    KX-TG123
    KX-TG223
    KX-TG234
    KX-TG235
    KX-TG242
    KX-TG243
    KX-TG254
    KX-TG294
    KX-TG365
    KX-TG385
    KX-TG403
    KX-TG403x
    KX-TG405x
    KX-TG432x
    KX-TG433
    KX-TG443
    KX-TG444
    KX-TG454
    KX-TG465
    KX-TG473x
    KX-TG474x
    KX-TG475x
    KX-TG477x
    KX-TG631x
    KX-TG632x
    KX-TG651x
    KX-TG652x
    KX-TG653x
    KX-TG654x
    KX-TG657x
    KX-TG658x
    KX-TG667x
    KX-TG684x
    KX-TG687x
    KX-TG753x
    KX-TG762x
    KX-TG764
    KX-TG764x
    KX-TG773x
    KX-TG774x
    KX-TG784x
    KX-TG787x
    KX-TG932x
    KX-TG933x
    KX-TG934x
    KX-TG936x
    KX-TG937x
    KX-TG938x
    KX-TG939x
    KX-TG947x
    KX-TG954x
    KX-TGC212
    KX-TGC213
    KX-TGC222
    KX-TGC223
    KX-TGD212
    KX-TGD213
    KX-TGD222
    KX-TGD223
    KX-TGD224
    KX-TGD225
    KX-TGE212
    KX-TGE232
    KX-TGE233
    KX-TGE234
    KX-TGE242
    KX-TGE243
    KX-TGE244
    KX-TGE245
    KX-TGE262
    KX-TGE263
    KX-TGE264
    KX-TGE272
    KX-TGE273
    KX-TGE274
    KX-TGE275
    KX-TGH262
    KX-TGH263
    KX-TGH264
    KX-TH120x
    KX-TH121x

    If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, on the handset press [MENU] then press the [▲] or [▼] to scroll to "SET DATE AND TIME" then press [OK]. press the [▲] or [▼] to scroll to "TIME ADJUSTMENT" then press [▼] TO SELECT "MANUAL". Press [OK] to save the setting.
    KX-TG103x

    If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received.
    KX-TG401x KX-TG402x



    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why cant I hear the dial tone?
    • Make sure that the base unit has power.
    • Check if all cords are secure and plugged in properly from the wall and from the back of the base unit.
    • Try to plug the unit to a known working jack then test again.
    • If you have a different phone on the same line, and you are also not getting a dial tone, it is possibly a line problem. If that is the case, it is advised to contact your local phone company for further assistance.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why do I hear a series of beeps before my dial tone?
    If your dial tone is interrupted by several short gaps or beeps your phone company is indicating the arrival of a new voice mail message. It is the signal sent by your phone company to let users know that a message is waiting to be retrieved. If you are subscribed to a voice mail service from your provider this is normal.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why does the phone display "Line in Use" or "Busy"?
    Someone might be using the line. If you have multiple handsets, please check to see if the other handsets were properly hung up or in the charger. If you have already done this, and the error "Line in use" is still appearing on the phone, check any other phones are getting a dial tone.

    If the problem persists, follow these procedure:
    1. Unplug your Panasonic phone both from the phone jack.
    2. Try relocating the telephone on a different phone jack inside the house.
    3. Try using a different line cord if you have any other available.
    4. Try using the phone at a friend or neighbors house.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How can I re-register my handset or register additional handsets?
    To register a handset, perform the following steps:
    1. Press [MENU] [#] [1] [3] [0] on the Handset
    2. Press and hold down the [LOCATOR] button on the base for about 5 seconds until you hear the registration tone
      If all registered handsets starts ringing, press [LOCATOR] again to stop, then repeat this step, procedure needs to be completed within 90 seconds
    3. Press [OK] on the handset


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I deregister a handset which is no longer in use?
    To deregister a handset, you will need to follow the below steps:
    1. Press [MENU] [#] [1] [3] [1]
    2. Press [▲]/[▼] to select the handset
    3. Press [SELECT]
    4. Press [▲]/[▼] to select "YES"
    5. Press [SELECT] to deregister the handset
    Enter [3] [3] [5][OK] Select the handset you want to cancel by pressing the desired handset(s) number Select [OK][▲]/[▼]: "YES" →[SELECT]

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What do I need to do if I have a new or replacement telephone handset I am unable to register to my base unit?
    If you have attempted to register a new or replacement handset to your base unit and it has failed to register the new or replacement unit, you may have exceeded the number of handsets that can be registered to your base unit. It is important to remember when replacing a defective handset, or adding a new handset you cannot exceed 6 handsets. Additionally, if a handset is being replaced the old handset must be deregistered to ensure your base unit has space available for the new or replacement unit. To deregister a handset click here for instructions and to register a new or additional handset click here for instructions.




    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Can I access my answering machine while I am away from home?
    Yes. You can access the answering machine remotely by dialing your phone number on any touch tone phone to call it and as soon as you hear your greeting message play, enter your mailbox password or remote code and follow the voice prompt, as soon as you are done listening to your messages you can hang up.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I setup/change my remote access code for my answering machine?
    A remote access code must be entered to operating the answering system remotely. This code prevents unauthorized parties from listening to your messages when your away from home. To setup or change your remote code, perform one of the following procedures below using your cordless handset:
    1. Press [MENU] [#] [3] [0] [6] on the handset
    2. Key in your preferred 3 digit remote access code
    3. Press [OK] or [SAVE]

    * * * OR * * *

    1. Press [MENU] and scroll down by pressing [▲] or [▼] until "Answering Device" is displayed, then press [OK]
    2. Press your [▲] or [▼] repeatedly until "Setting" is displayed, then press [OK]
    3. Press your [▲] or [▼] until "Remote Code" is displayed, then press [OK]
    4. Key in your preferred 3 digit code
    5. Press [OK] or [SAVE] to save the change then press [OFF]
    Note: You wont be able to access your messages from your answering machine when you are away from your phone if you forget your remote access code.


    Click on your base model below for a tutorial on this topic:
    KX-TG477x
    KX-TG652x
    KX-TG653x
    KX-TG654x
    KX-TG657x
    KX-TG658x
    KX-TG659x
    KX-TG663x
    KX-TG664x
    KX-TG667x
    KX-TG667x
    KX-TG753x
    KX-TG762x
    KX-TG764x
    KX-TG773x
    KX-TG774x
    KX-TG365SK
    KX-TG385SK
    KX-TG784x
    KX-TG787x
    KX-TG473x
    KX-TG474x
    KX-TG413x
    KX-TG254SK
    KX-TG402x
    KX-TG403x
    KX-TG405x
    KX-TG234x
    KX-PRL26x
    KX-PRD26x
    KX-TG155SK



    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I change the ringer tone of my handset?
    To change the ringer tone of the handset. Press [MENU] on the handset then press [OK] to Select "INITIAL SETTING". Press [OK] again for "RINGER SETTING". Press [▲] or [▼] repeatedly to get to "RINGER TONE" then press [OK] you can choose from the selection on the phone by pressing [▲] or [▼] Press [OK] to select your desired ringer tone.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-9pm EST
Sat-Sun 10am-7pm EST
Panasonic USA