Images KX-MB271, , HeroImage
overview

All-in-One Flatbed Laser Office Machine with Print and Copying Capacity

Details
KX-MB271
Features

All-in-One Flatbed Laser Office Machine with Print and Copying Capacity up to 18 Pages per Minute and Color Scanning with Flatbed and Document Feeder

SpecificationsExpand All

  • More Details
    • GENERAL FUNCTION
    • Type
    • Multifunction Operation
    • 2-Line, 16-character LCD Display
    • Print Method
    • Document Management
    • Memory Capacity (for Operation and Storing Memory)
    • USB/Parallel/PC Interface
    • Scanning System
    • Dialing Mode
    • Flatbed
    • Automatic Document Feeder (pages)
    • Paper Tray Capacity
    • Multi-Purpose Tray
    • Optical Character Recognition (OCR) Software
    • Warmup Time
    • Power Consumption
    • Power Source
    • PRINTER FUNCTION
    • High Speed (pages per minute)
    • Print Resolution
    • Compatible Operating Systems
    • Emulation
    • Paper size
    • Plain Paper
    • COPIER FUNCTION
    • First Copy Time
    • Memory Copy Speed
    • Resolution (Copier)
    • Multi-Copy
    • Reduction Copy
    • Enlargement Copy
    • Collate/Sort/Copy
    • SCANNER FUNCTION
    • Color Scanning
    • Monochrome Scanning
    • Scanning Resolution
    • Scanner Driver
    • OTHER FUNCTIONS
    • TEL/TAD/FAX Switching
    • Jog Dial Operation
    • Out of Paper Reception
    • Digital Duplex Speakerphone
    • Voice/Fax Pager Call
    • Electronic Volume Control
    • One-Touch Stations
    • Speed Dial Stations
    • Monitor Speaker
    • Answering Machine Interface
    • Fax Advantage Program
    • Caller ID
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FAQs

  • Why is there no power to the fax machine?
    Make sure that the power cord is connected. Also, try a different power outlet.
  • Why is there a "Replace drum" message appearing on the printer's display?
    It may be time to replace both the toner cartridge and drum cartridge. Please check for availability online at http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp
  • Why does a "Toner Low" message appear on the printer's display?

    It may be time to replace the toner catridge. Please check for availability online at http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp

  • Why am I unable to send a fax?
    The telephone line cord may be connected to the [EXT] jack on the unit. Connect to the [LINE] jack.
    1. If you used a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.
    2. Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.
    3. The power cord or telephone line cord is not connected. Check the connections.
    4. If you have connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack.
  • Where do I get the updated software for my multi function fax?
    You can go directly to http://panasonic.net/pcc/support/fax/usa/model/model_usa.htm to download the latest software for your unit.
  • Where can I order the replacement toner for my machine?
    You can get the replacement toner and drum from our Parts & Accessories Department at 1-800-833-9626. The replacement drum model is KX-FA77, and the replacement toner model is KX-FA76.
  • Where can I order parts for my product?
    You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
  • Where can I get the updated software driver for my product?
    To get the updated software driver for your product, click here and select your appropriate model.
  • Where can I get the updated software driver for my fax or multifunction printer?
    To get the updated software driver for your unit, Click Here and select the appropriate model.
  • Where can I buy the software CD-ROM for my product? If it is not available where can I instead download it?
    You can get the CD-ROM from our Parts & Accessories Department at 1-800-833-9626. If it is no longer available you can get the updated software driver for your product by click here and selecting your appropriate model.
  • What should I do if I have no dial tone on my fax machine?
    1. Check the power cord and telehpone line cord connections.
    2. Try a different telephone line cord. Problem may be with the phone cord.
    3. Unplug the fax machine and install a different portable phone on the wall jack where the product is currently plugged. If the portable phone has a dial tone then it's a problem with the machine. Please call the technical Helpline for options. If the portable phone doesn't have dial tone but is working on the other jack then there could be a problem with the jack where the machine is currently plugged in to.
    4. The telephone line cord may be connected to the [EXT] jack on the product instead of the [LINE] jack.
    5. If you have connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack.
    6. Relocate the product.
  • There are smudges or streaks on all the print outs made by my machine. How do I fix it?
    Streaks, smudges or markings on all print outs made by the machine means that the drum for the machine has reached its drum life. A drum can be used with 3 to 4 toner cartridge replacements. If you have used more than the said number we suggest that you replace the drum to correct the issue.
  • Is this product compatible with Windows 7? If so where can I download the software driver?
    Yes, to get the updated software driver for your product, click here and select your appropriate model.
  • Is this printer compatible with Windows 8? If so where can I download the software driver?
    Yes. To get the updated driver for your unit, go to http://panasonic.net/pcc/support/fax/usa/model/model_usa.htm and select your appropriate model.
  • Is the multi function software compatible with MAC?
    Not all models are compatible with MAC, only the following models that were released for 2010 will support MAC, aside from the KXMC6020 & KXMC6040.
  • I am getting a call service 3 on my product. What do I do to fix it?
    Call Service 3 is an error message shown when the machine does not heat up properly. We recommend that you check the power cord for the machine or move it to a different power outlet. If the message is still shown please contact our tech help line for repair options.
  • How do I reset the machine?
    To perform a reset on the machine just unplug the power cord from the power outlet for a couple of seconds and plug it back in. It clears any faxes that is in the memory.

    Note: this does not affect the settings and messages saved in the unit. The power reset just reinitializes the entire system.
  • How do I reduce or enlarge a document that I want to copy?
    1. Place the document to be copied into either the ADF or flatbed of the machine.
    2. Press [ZOOM] repeatedly to select the enlargement or reduction rate that fits the size of your document and recording paper.
      ZOOM = 100%
      50%
      200%
      LTR>A4
      A4>LTR
      LGL>A4
      LGL>LTR
    3. Note: If you select "ZOOM =100%.
  • How do I make a copy using the scanner glass?
    Note: Make sure that the [COPY] button is lid up, if not just press the [COPY] button
    1. Place the document facing down
    2. Close the document cover. Change the resolution and contrast according to the type of document that you have
    3. Key in the number of copies that you need to copy
    4. Press [START] then it will start copying. After you finish copying, press the [STOP] to go back to the default settings
  • How do I make a copy using the ADF?
    Note: Make sure that the [COPY] button is lid up, if not just press the [COPY] button
    1. Place the document facing UP
    2. Change the resolution and contrast according to the type of document that you have
    3. Key in the number of copies that you need to copy
    4. Press [START]. After you finish copying, press the [STOP] to go back to the default settings
  • How do I change the language on this printer?
    The default language is English. Press [Menu] then press [#] [1] [1] [0]. Press [1] to select "English" or [2] to select "Spanish". Press [Set] then press [Menu].
  • How can I register for the warranty of my product?
    You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
  • How can I print a document on my computer which has the Windows 8 Operating System (OS)?
    On your computer, open the document that you wish to print. Go to the [File] menu then select [Print]. A dialog box will appear with the various print options. Select the unit's name as the active printer. If you had changed the name of the printer during installation then select the name from the list. Click [Print] for the unit to start printing.
  • Can I refill the toner cartridge in this printer?
    No. The toner cartidge should be replaced and not refilled.
  • Can I connect my product via LAN or Ethernet cable?
    We do apologize but the product can only work with your computer via USB cable.
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