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Laser Fax/Copier with Caller ID

Features High Speed, up to 36.6 kbps, Laser Fax/Copier

SpecificationsExpand All

  • More Details
    • Print Method
    • Modem Speed (Kbps)
    • Paper Tray Capacity
    • Up to 36.6 kbps High Speed Fax Modem
    • High-Speed Printing
    • 2-Line, 16-character LCD Display
    • Jog Dial Operation
    • Quick Scan
    • IQ-FaxTM
    • Out of Paper Reception
    • Automatic Document Feeder (pages)
    • Digital Duplex Speakerphone
    • 64-Level Photo Resolution
    • Resolution
    • Broadcasting
    • Help Function
    • Voice/Fax Pager Call
    • Electronic Volume Control
    • One-Touch Stations
    • Speed Dial Stations
    • All Digital Answering Machine
    • Plain Paper
    • Flatbed
    • Distinctive Ring Detection
    • Monitor Speaker
    • Answering Machine Interface
    • Caller IQ Compatible
    • Delayed Transmission
    • Journal Report
    • Extension Line Transfer
    • TEL/TAD/FAX Switching
    • Caller ID
    • Print Resolution
    • Paper size
    • Multi-Copy
    • Reduction Copy
    • Enlargement Copy
    • Collate/Sort/Copy
    • Fax Advantage Program


Warranty information


  • What should I do if my product needs service?

    NOTE: This does not apply to TVs, Microwaves, Vacuums, and Massage Chairs

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Tel: 956-683-2930
    Toll Free: 1-866-907-9111

    Please reference your Service Job number when contacting You will be contacted if there is any cost you are responsible for.

  • Why is there no power to the fax machine?
    Make sure that the power cord is connected. Also, try a different power outlet.
  • Why is there a "Replace drum" message appearing on the printer's display?
    It may be time to replace both the toner cartridge and drum cartridge. Please check for availability online at
  • Why does a "Toner Low" message appear on the printer's display?

    It may be time to replace the toner catridge. Please check for availability online at

  • Why am I unable to send a fax?
    The telephone line cord may be connected to the [EXT] jack on the unit. Connect to the [LINE] jack.
    1. If you used a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.
    2. Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.
    3. The power cord or telephone line cord is not connected. Check the connections.
    4. If you have connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack.
  • Where can I order parts for my product?
    You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
  • What should I do if I have no dial tone on my fax machine?
    1. Check the power cord and telehpone line cord connections.
    2. Try a different telephone line cord. Problem may be with the phone cord.
    3. Unplug the fax machine and install a different portable phone on the wall jack where the product is currently plugged. If the portable phone has a dial tone then it's a problem with the machine. Please call the technical Helpline for options. If the portable phone doesn't have dial tone but is working on the other jack then there could be a problem with the jack where the machine is currently plugged in to.
    4. The telephone line cord may be connected to the [EXT] jack on the product instead of the [LINE] jack.
    5. If you have connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack.
    6. Relocate the product.
  • What is the maximum number of recipients I can fax a document to?
    You can send a fax to a maximum of 20 recipients once they have been programmed into the broadcast memory.
  • What are auto-answers, receive mode, or auto-receive mode?
    A setting that will enable the desired Auto Answer to FAX MODE or TEL MODE.
  • There are smudges or streaks on all the print outs made by my machine. How do I fix it?
    Streaks, smudges or markings on all print outs made by the machine means that the drum for the machine has reached its drum life. A drum can be used with 3 to 4 toner cartridge replacements. If you have used more than the said number we suggest that you replace the drum to correct the issue.
  • The documents that I faxed out or copy has a black lines on it. How do I fix it?
    The scanner glass may be dirty with debris such as "white out" or just plain dirt.
    1. Unplug the unit and locate the scanner glass
    2. Clean with dry cloth or if necessary, use a damped cloth with rubbing alcohol to help remove dirt
    3. Dry thoroughly before replugging the unit
  • I am getting a paper jammed error message. What do I do to fix it?
    To remove this message you need to remove the jammed paper. You may need to open the cover of the machine and pull the jammed paper towards you. Make sure that there are no pieces of paper left in the unit. Remove the installed paper and reinstall gently. Close the unit once you are done.
  • I am getting a Fax Memory Full error message. What do I do to fix it?
    This is a problem where the machine is unable to print out the received document and the data is stored into the machine's memory. It is generally resolved by pulling the out recording paper, fan them, reorient the paper (for frayed edges) and then reinstall. Putting in a fresh stack of papers would also help. Make sure that the number of pages does not exceed the paper tray capacity specified for the unit. Please check for other possible message which can help you solve the issue.
  • How do I view missed calls on my fax machine?
    1. Press [CALLER ID SEARCH]
    2. Press [+] to search from the most recently received caller information
      • If you press [-], the display order will be reversed
  • How do I to set date and time?
    1. Press [MENU] [#] [0] [1]. You will see "SET DATE & TIME" press [SET] on the display
    2. The desired menu option will appear, press [SET]
    3. Enter the correct month/day/year by selecting 2 digits for each, using the dial keypad
      Example: August 10, 2002 - You Press [0] [8] [1] [0] [0] [2]
    4. Press [SET] to save
    5. Enter the correct hour/minute by selecting 2 digits for each, using the dial keypad. Press [*] to select "AM" or "PM"
      Example: 10:15PM - You Press [1] [0] [1] [5] and Press [*] until "PM" is displayed
    6. Press [SET] to save
    7. Press [MENU] to exit
  • How do I set the logo for my machine?
    1. Press [MENU] [#] [0] [2] then [SET]. You will see "LOGO=" on the screen
    2. Enter your logo, up to 30 characters. Every key corresponds to a certain character
      Example: PANA Press [7] once then [2] once [6] twice [2] once
      NOTE: To enter a character that is located on the same dial key as the previously entered character, you must first press [►] to move the cursor to the next space
      To make corrections: Press [◄] or [►] to move the cursor to the incorrect character, and enter the correct character. You can also press [STOP] to delete the incorrect character left to the cursor
      Pressing [#] will change the character to upper-case or lower-case alternatively
    3. Press [SET] to save
    4. Press [MENU] to exit
  • How do I put my fax number in the machine?
    1. Press [MENU] [#] [1] [0] [3] then [SET]. You will see "NO.=" on the screen
    2. Enter your fax number, up to 20 digits
      - To enter a "+", press [*]
      - To enter a space, press [#]
      - To enter a hyphen, press [FLASH]
      - To erase a number, press [STOP]
    3. Press [SET] to save
    4. Press [MENU] to exit
  • How do I change the dialing mode from pulse to tone?
    1. Press [MENU]
      Displays: "SYSTEM SET UP PRESS NAVI. [◄ ►]"
    2. Press [#] then [1] [3]
    3. Press [+] or [-] until the desired setting is displayed.
      Displays: "DIALING MODE MODE=TONE [±]"
    4. Press [SET]
    5. Press [MENU]
  • How can I register for the warranty of my product?
    You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
  • How can I connect my fax machine to a home phone line with an answering machine on the same line?
    To ensure both your answering machine and fax work hand in hand to receive messages and faxes, they must be connected to each other. The telephone line port from the answering machine that is normally plugged into the wall jack should be connected into the EXT port of the fax machine. Then set your answering machine to pick up on the 4th or lower ring count and the fax to 5 EXT TAM.
  • Can I refill the toner cartridge in this printer?
    No. The toner cartidge should be replaced and not refilled.
  • Can I connect my fax machine to my computer in order to be used as a printer?
    No. It can't be connected to your computer since the fax machine doesn't have USB or LAN connection and its not a multifunction unit.