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Variations
overview

NEW! HX-WA2 HD Camcorder

Details
HX-WA2
Features
  • 3m Waterproof
  • Active E.I.S. and 5x Optical (15x iZoom)
  • 14 Megapixel Still Picture
Variations

Features

Active Design


Enjoy outdoor shooting for harsh conditions.
3-Meter Waterproof

Waterproof

The HX-WA2 allows active shooting at anytime, even while snorkeling, surfing or doing other water sports, or on rainy days.

* This camera's waterproof rating complies with IPX8 ratings. This does not guarantee no destruction, no malfunction, or waterproofing in all conditions.

3-Meter Waterproof

Capture high-quality videos and photos anywhere -- even underwater or in snowy mountains.

Beautiful images and sounds even underwater.
Underwater Mode

Underwater colors are automatically compensated to give them a naturally clear appearance. Also, the sounds of grasping the camera and operating the buttons are suppressed by the noise reduction function for a clear sound that matches the clear images.

Stable, single-handed shooting.
Ergonomics Design

This unique grip form minimizes shooting fatigue. Shooting is stable because you can easily hold the HX-WA2 with one hand. Single-handed shooting also makes it easy to capture sudden shooting opportunities.

Easy-to-see, free-angle LCD.
285°Rotating, 6.7cm / 2.6-inch Wide-screen LCD

The HX-WA2 features a 6.7 cm/2.6-inch wide-screen LCD monitor that allows the brightness to be adjusted in seven levels. It also rotates through approximately 285° so you can easily position it at your preferred angle. This lets you keep your subject clearly in view, whether you're shooting high, low, or at yourself and your pets.

Comfortable operation.
Twin Shutter / Joy Stick

The twin shutter lets you shoot both videos and still images without having to switch modes, and there is a joy stick on the rear panel. The control buttons are larger than on previous models, for more comfortable operation. For example, you can operate the HX-WA2 while wearing gloves.

Image Quality


High-quality photos and videos.
High-Quality Image Engine

This High-Quality Image Engine enables both excellent image quality and a compact body. Its image-processing algorithms and architecture were designed for high-speed processing, signal processing systems were optimized for noise reduction, and power consumption was reduced. In addition to providing motion judgment for the noise elimination process, the 3D Digital Noise Reduction function also lowers random noise. By allotting the bit rate for the noise consuming component to the video signal, compression efficiency is improved for crisp, clear videos.

Sharpens details and enhances smooth areas.
Intelligent Resolution Technology

I.R

The High-Quality Image Engine has evolved with original Intelligent Resolution Technology. This new technology confirms the edges of objects within the image, then emphasizes the edges for optimal clarity. Conversely, it reduces noise and enhances the natural smoothness of parts without edges, like the sky. The increased sharpness is especially effective for images with delicate details. This highly advanced technology maximizes the beauty of Full-HD images.

Video Functions


Save memories, in all their beauty.
Bright and Stunning Full-HD Video Recording

full-HD (1920 x 1080)

The HX-WA2 renders images in breathtaking, Full-HD (1920 x 1080) beauty, so you can save your memories in stunning image quality and watch them on a large-screen TV.

* "Full-HD video with 1920 x 1080 pixels" in Panasonic Camcorder refers to video recordings with 1920 pixels in the horizontal direction and 1080 pixels in the vertical direction.

Beautiful zoom shots of distant subjects.
Intelligent 15x Zoom and Active E.I.S.

Intelligent 15x zoom

In addition to an optical 5x zoom, the New High-Quality Image Engine of the HX-WA2 lets you shoot videos with a maximum 15x Intelligent Zoom* with no image quality degradation. Active E.I.S. enables handheld zooming without blurring. You get a flexible shooting range, from wide-angle to dynamic zooming.

* When using the 15x Zoom, switching is required by pressing the Double Range Zoom button. When the Active E.I.S. is turned on, the zoom is 12x. When shooting photos, the maximum zoom is 5x.

Intelligent 15x Zoom

Makes optimal settings automatically.
iA (Intelligent Auto) for Video Recording

This powerful function senses the shooting conditions and automatically makes the settings and activates functions that will deliver optimal results. iA does the bothersome settings for you and makes it easy to capture beautiful, well-focused images.

* The functions included in iA may not be applied when conditions do not call for them.

Trust iA!

Active E.I.S.

The new 4-axis correction ensures beautiful images with minimal blurring even in highly active situations. Its effects extend to a variety of shooting styles, such as zooming and shooting while walking.

Active E.I.S. OFF

Active E.I.S. ON

Intelligent Scene Selector

The Intelligent Scene Selector function analyzes the shooting situation and automatically switches the camcorder to the suitable scene mode that will give you optimal results.

Portrait

This mode captures faces beautifully. With Soft Skin mode, complexions are automatically enhanced to make faces attractive.

Scenery

This mode is ideal for shooting wide landscapes and sweeping vistas, such as at the ocean or in the mountains. It balances the exposure over the entire frame to prevent brighter parts of the image, such as the sky, from being washed out or having blown highlights.

Spotlight

The camcorder automatically uses this mode for scenes with particularly strong contrast, such as when you're shooting a spot lit area on a darkened stage. It captures the well-lit subject perfectly and prevents washed-out areas.

Low Light

In dim lighting, the camcorder automatically switches to a slower shutter speed so that images across the entire frame are bright and easy to see.

The faces are darkened by backlighting, and slightly out of focus.

The faces are bright and perfectly in focus.

Face Detection

Face Detection automatically senses the ambient lighting and adjusts the exposure accordingly, so faces are bright and easy to see. The focus also prioritizes the faces, and skin tones are smoothed.

Record lifelike audio.
Stereo Microphone

The HX-WA2 uses a waterproof microphone speaker that lets sound pass through while keeping water out. It lets you record videos with lifelike stereo sound virtually anywhere, even underwater.


Photo Functions


Preserve photos with excellent details.
14-Megapixel Still Picture Recording

16MEGAPIXELS

The HX-WA2 captures even tiny details in 14-megapixel high-resolution still pictures. Depending on the situation, you can flexibly shoot either high-quality 14-megapixel photos or Full-HD videos. You can also capture 2-megapixel still images while recording a video by simply pressing the Still button.*

* Varies depending on the video mode used for shooting.

Enables dynamic 360°/180° panorama shooting.
Panorama Mode

Panorama Mode

Panorama makes it is possible to shoot a horizontal / vertical panoramic image with consequent shots taken by overlaying the previous picture.

Enjoy truly versatile expression.
HDR (Backlight Compensation) / HDR (Paint)

Easily take photos with the optimal exposure. Three images taken at different exposures are combined to record one optimal still image while suppressing blown highlights and blocked shadows.

HDR Backlight Compen

HDR Paint further expands your photo creativity. This correction process gives still images an artistic, painting-like effect.

HDR Paint

Captures those spur-of-the-moment scenes.
Burst Shooting

This function lets the camcorder snap up to 10 consecutive 3-megapixel still images, which are fired off at 1-second intervals for a total of 40 continuous images in about 4 seconds. You can use it to get good shots of subjects in fast motion. Just fire off a number of shots without stopping, then keep the best ones and delete the rest.

Never miss another shutter opportunity.
High-Speed Reverse Consecutive Shooting

The High-Speed Reverse Consecutive Shooting function continues to capture images while the Still button is pressed, and then, by releasing the button when the desired scene ends, the data that was input just prior to the button release is recorded onto the Built-in Memory as consecutive images. This lets you preserve important memories without missing out on those split-second shutter opportunities.

* The number of consecutive shooting images that can be taken varies depending on the image recording size. Also, there is a limit to the number of consecutive images that can be taken.

Makes optimal settings automatically.
iA (Intelligent Auto) for Still Picture Recording

Trust iA!

The iA function is active even when shooting still images. When the Intelligent Scene Selector detects the shooting situation, it optimizes the settings for the still image.

Adjust the exposure and coloration so that skin tones look true and natural.

Switches to Macro mode when the camcorder comes close to the subject.

E.I.S.

The new 5-axis correction ensures beautiful images with minimal blurring even in highly active situations. Its effects extend to a variety of shooting styles, such as zooming and shooting while walking.

Sharp focusing even up close.
Macro Shooting

Get as close as 1 cm when shooting small objects such as flowers or accessories. Enjoy creative shooting with high-resolution photos.

No more worries about whether your subject is centered.
Nine-point Auto Focus

The HX-WA2 automatically focuses on your subject with its nine-point auto focus, even if it isn't located in the center of the frame. This prevents your shots from going out of focus.

Shoot in your very own style.
Manual Shooting

Select the exposure compensation, aperture priority, and manual mode to shoot.
This allows manual shooting to match the situation.

Easy Sharing and Playback


Upload your favorite videos. It's a snapshot easy!
Easy Web Uploading (HD Writer VE 2.0*)

Built-in Uploader

Simply select the videos and photos inside the camcorder in advance to connect the HX-WA2 to a PC via USB.

HD Writer VE 2.0*

It's so easy to upload your images on to YouTube™ or Facebook™. The included HD Writer VE 2.0 software* lets you post videos and photos with easy operation.

* For Windows OS

Excellent format compatibility.
MPEG-4 AVC/H.264

MPEG-4 files are widely used because they combine video and sound in the same file. As a result, the files can be quickly and easily saved onto a PC and then uploaded onto blogs or social networking sites to share with friends and family.

Images and sounds are saved together in a single file, quickly and easily.

Ideal for Mac and PC users.
iFrame Mode

iFrame

The HX-WA2 lets you record videos in the iFrame. With iFrame, the video in your camera is the same format you'll edit, so it's fast to import and edit with compatible video editing software. iFrame is based on standards, so it works with a number of applications ¿ such as iMovie

Mac | Works with iMovie

.

Shooting

Shoot in iFrame mode.

Transferring

Data can be quickly transferred to a PC, with no need for data conversion.

Editing/Archiving

Data transferred from the HX-WA2 can be directly edited with iMovie.

Uploading/Copying

Increases in volume due to the data conversion process are also suppressed after editing.

Sharing

Your images can be easily shared on the web and used for mobile enjoyment with any portable device.

You can make your camcorder wireless.
Eye-Fi™ Card Compatibility

By using the Eye-Fi™ card, you can save files recorded on a card to a PC of file-sharing site via a wireless network. You can direct transport the data to your device (smartphone, tablet etc.) without connecting another access point.

  • The functions of the Eye-Fi™ card (including wireless transmission) are not guaranteed to work on this product. In the case of a malfunction of the card, please contact the card manufacturer.
  • To use the Eye-Fi™ card, permission from the national or regional government is required. Do not use if you have not obtained permission. If you are unsure as to whether use is permitted, please check with card manufacturer.
  • Install the software supplied with the Eye-Fi™ card in advance on your PC, and configure the Eye-Fi™ settings. (For settings methods etc., please read the card operating instructions or consult the card manufacturer)

SpecificationsExpand All

  • SENSOR SECTION
    • Image Sensor
    • Total Pixels
    • Effective Pixles
    • Motion Image
    • Still Image
  • LENS SECTION
    • F Value
    • Optical Zoom
    • Focal Length
    • 35 mm Film Camera Equivalent
    • Motion Image
    • Still Image
  • CAMERA SECTION
    • Standard Illumination
    • Minimum Illumination
    • Image Stabilizer
    • Focus
    • White Balance
    • Shutter Speed
    • Motion Image
    • Still Image
    • Iris
    • Zoom
    • Optical Zoom
    • Advanced Zoom / W-Range Zoom/i.Zoom (Only for Motion Image)
    • Digital Zoom
  • RECORDING SECTION
    • Media (Motion/ Still Image)
    • Signal System
    • Recording Format
    • Recording/ Playback Mode*1
    • Audio Recording System
    • Microphone
    • Speaker
    • Media Remaining Indication
  • STILL IMAGE SECTION
    • Recording Format
    • Recirding Image Size
    • Still Picture
    • Simultaneous Recording
    • Creating still picture from motion picture
    • Flash
  • SYSTEM SECTION
    • Power Supply
    • Power Consumption
    • Weight
    • Without Battery and SD Card
    • With Battery and SD Card
    • Dimensions (W x H x D)
    • Interface
    • AV
    • HDMI
    • USB
    • Monitor
    • Monitor (LCD)
  • STANDARD ACCESSORIES
    • AC Adaptor
    • Rechargeable Battery Pack
    • AV Cable
    • USB Cable
    • Included Software
  • OTHERS
    • Tough Design
    • On-Screen Display Language
  • Further Specifications
    • NOTE
    • UPC
LOAD MORE

Reviews

HX-WA2 is rated 5.0 out of 5 by 1.
Rated 5 out of 5 by from Camera I recently bought this camera and i must say I am pretty impressed with it. The pictures it takes are amazing, as is the video. This camera by far beats any other pocket cam i have had in the past and i have had a few of them. This camera has more of a professional feel to it and offers a lot more than the other "pocket cams" or "flip cams" This camera can easily become your main camera to take with you on family vacations and things, where other cameras in this category i find cant be as dependable and certainly doesn't take as nice of pictures as this one does. Its great to take high quality videos and pictures with the same camera. So far the only thing I would like to see change is the quality of the buttons, they seem to be a bit flimsy. Other than that im really happy with it...Oh and it would have been nice to have a lens cover too...
Date published: 2012-07-30
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  • loc_en_US, sid_HX-WA2, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=AGE, direction=DESCENDING)]
  • clientName_panasonic

Support

Owner's Manuals
How To Guided Tutorials
FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

    • Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

    • Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

    • Parts/Accessories - Order parts and/or accessories from our supply chain, Encompass.

    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • Is this camcorder waterproof? (HX-WA2)
    Yes. This unit's waterproof rating complies with the "IPX8"rating. Provided the care and maintenance guidelines described in this document are strictly followed, this unit can operate underwater, to a depth not exceeding 3 m (10 feet) for a time not exceeding 60 minutes.
  • Is there any way to place a protective film on the touch screen?
    Yes, a protective film can be placed on the touch screen.
  • Is there any software for the Max that will work with the camcorder?
    Yes, you would be able to use iMovie for videos and iPhotos for pictures.
  • Is there a camcorder that records video that does not split into multiple videos when the file size exceeds 4GB?
    All of the Panasonic camcorders maximum file size is 4GB.
  • Is there a camcorder that is compatible with a 128GB SDXC SD Card?
    There are no camcorders compatible with a 128GB SDXC SD Card.
  • Is the camcorder compatible with Mac OSX?
    The camcorder is compatible with Mac OSX. To import the videos use iMovie software.
    Note: Videos recorded in 1080/60p is incompatible with iMovie.
  • I saw a notice on Panasonic's web site that a firmware update was available for my camera. What is a "firmware update" and is it important that I install it?
    Panasonic may occasionally add a new feature to the camera, or if we discover a minor problem after the camera started selling Panasonic may issue new firmware to make the necessary changes. Any new firmware release includes a description of the changes it makes. If you are having the problem it corrects, or if you want to add the new feature, follow the instructions and install the update. You should always begin the firmware update usong a fully charged battery.
  • I have used the wrong charger cable, now my camcorder doesn't turn on. How can I fix this?
    You will be required to send it to our Service Center to have the camcorder repaired. Click the below link and submit a new repair request. http://www2.panasonic.com/webapp/wcs/stores/servlet/RequestCenter?storeId=15001&catalogId=11017
  • How long can I record on a full battery charge? (HXWA2)
    The actual recording time will be between 40 and 50 minutes depending on conditions and feature use.
  • How do I record video and take photos with my HXWA2 camcorder?
    To record video simply press the button with the red dot on it. It is to the right of the battery on the back end of the camcorder. To take a photo press the button on the top of the camcorder directly above the battery.
  • How do I fix my LCD screen when it is freely swinging in and out while in use?
    You will be required to send it to our Service Center to have the camcorder repaired. Click the below link and submit a new repair request. Click Here
  • How do I combine two scenes, because when I pause the video when recording it creates a different scene?
    You are able to combine both of the scenes into one by using the HD Writer software that is provided with the camcorder. To use the software however, you will require an Operating System no earlier than Windows XP
  • How do I clean my camcorder?
    Before cleaning, detach the battery or pull out the AC adaptor from the AC outlet, and then wipe the product with a dry soft cloth.
  • How can videos and pictures be transferred to my PC without using the supplied software?
    Connect the camcorder to the PC via USB cable. After camcorder and PC are connected, drag and drop the files to the specified folder.
    Note: The files that are drag and drop cannot be edited, burn or playback using the supplied software.
    It is recommended to use the supplied software to transfer the pictures and videos to the PC.
  • How can the error message "Check card" be resolved when inserting SD card.
    Confirm the SD card is not in "LOCK" position.
    Check if the SD works in the PC. If yes, format the SD card using the PC and reinsert the SD card.
    If the issue persists try to use a different SD card. If the issue remains on all of the SD cards the camcorder needs servicing. Click the link below and submit a new repair request: http://shop.panasonic.com/ecom/onlineRepair/login
  • How can I maximize my SD Card?
    The maximum amount of space will be achieved when all previous photos have been deleted. The actual number of photos your card can hold will vary depending on the size, resolution and content of the photos.
  • How can I fix the camcorder when it beeps twice and powers off even when fully charged?
    There appears to be a problem with the internal components of the unit. The camcorder needs to be serviced. Click the link below and submit a new repair request.

    http://shop.panasonic.com/ecom/onlineRepair/login

  • How can I fix LCD screen picture loss and vertical lines?
    There appears to be a problem with the internal components of the unit. The camcorder needs to be serviced. Click the link below and submit a new repair request.

    http://shop.panasonic.com/ecom/onlineRepair/login

  • How can I fix a loose LCD screen?
    The LCD screen is required to be serviced. The service center is where the camcorder needs to be sent. Click the link below and submit a new repair request.

    http://shop.panasonic.com/ecom/onlineRepair/login

  • How can I compare the features of the new camcorders?
    Go to the Shop site, select Cameras & Camcorders from the dropdown menu.Select Camcorders from the list. Place a check mark in the box above the camcorders you wish to compare (you can compare up to 4 items at once) Click on "Compare" at the top of the page.

    Click Here.

  • How am I able to correct the error message that my laptop does not find the new equipment whenever I connect my Camcorder to the laptop?
    Make sure that you are using the supplied USB that comes with the Camcorder. Then, attempt to connect the camcorder to a different USB port. Also, you may try to connect to a different PC to determine whether the issue is with the PC or camcorder.
  • Does the camcorder have an upgrade conversion kit or a trade in value?
    There are no upgrades kits or trade in values for the camcorder. We apologize for the inconvenience.
  • Does software come with this camcorder?
    HD Writer VE 2.0 You can copy the motion/still picture data to the HDD of PCs or write to media such as Blu-ray discs, DVD discs or SD cards using HD Writer VE 2.0, which is the software installed in the supplied CD-ROM. Refer to the operating instructions of HD Writer VE 2.0 (PDF file) for details on how to use it.
  • Can this camera be connected to a PC?
    Yes, to any PC capable of recognizing a mass storage device. Windows 7/Windows Vista/Windows XP/Windows 2000/Windows Me. Mac, OS X v10.1 ~ v10.7.
  • Can the camera's menu be shown in any other language?
    Cameras sold for the US market generally support English and Spanish. Portugese is also now supported in some 2012 models.
  • Can I view my pictures on my TV screen?
    You can view pictures on a TV screen by connecting your camera to your TV with the AVcable.
  • Can I use this camcorder as a webcam?
    No, you cannot use this unit as Webcam.
  • Can I upload to YouTube or Facebook?
    Using the uploading tool ([LUMIX Image Uploader]), you can upload still pictures andmotion pictures to image-sharing websites (Facebook or YouTube).
  • Can I transfer videos without connecting the camcorder to the PC?
    The videos will need to be recorded on an SD card a placed into a SD Card reader to import the videos to the computer.
  • Can I record in PAL?
    No, NTSC only.
  • Can I leave the battery attached when I store the camera?
    Storing the unit with the battery attached may result in a discharged battery. This may result in you not being able to use the battery the next time you want to use the camcorder.
  • Can I increase the time that the camcorder pre-records up from 3 seconds?
    No. currently the pre-record feature is set to 3 seconds before you press the [record] button.
  • Can I go back and time stamp my photos after I have copied them to my PC?
    If the photo was not modified in any way (including renaming it) you should be able to copy it back to the original location on the SD card and use any feature the camera would offer. Once the photo was modified or altered, this would not be possible.
  • Can I get the time and date to show on my video when I import it to my computer?
    Yes, the date and time is displayed under every thumbnail title. The date and time is not displayed on the video playback.
  • Can additional languages be added to the camera?
    The camera is unable to add additional languages.
  • Am I able to use the Panasonic software with a different brand camcorder?
    The Panasonic software was meant to be only used with videos recorded by supporting Panasonic camcorders.
  • Am I able to transfer videos to the computer using the USB cable?
    Unfortunately, it is not possible to transfer videos to your computer using a USB cable. A video clip can be transferred directly to your PC (Personal Computer) via a DV Interface Cable (i.LINK) using products and software from a number of video editing software companies such as Windows Movie Maker. In order to transfer videos, your PC is required to have a DV terminal.
  • Am I able to record with this camcorder for a continuous 3 hours? Also, am I able to record with a LCD screen closed using a smartphone or tablet to operate?
    Yes, the camcorder is capable of continuous recording for 3hrs if the camcorder is connected to an AC adapter and there is sufficent recordable space available on the memory.
  • Why is my computer unable to detect the camcorder?
    Follow the steps below to correct the problem 1. After re-inserting the SD card into this unit, reconnect the supplied USB cable. 2. Select another USB terminal on the PC. 3. Connect the supplied USB cable again after restarting the PC and turning the unit on.
  • Why does the product not turn on after using the wrong charger?
    The Camcorder needs to be sent to the Service Center to be repaired. Click the link below and submit a new repair request:

    http://shop.panasonic.com/ecom/onlineRepair/login

    Note: Panasonic is not responsible for 3rd party failure

  • What type of lenses do Panasonic camcorders use?
    Panasonic camcorders use Leica lenses which are made out of high quality glass.
  • What size SD Card can I use in my Camera?
    Cameras with a manufacturing date of 2006 or before can use Standard Sd Cards ( 2GB Max ) only. Models manufactured from 2007 thru 2009 can use Standard SD Cards and SDHC Cards ( Max 32GB ) Cameras Manufactured 2010 and later can use all SD Cards up to and including SDXC cards (64GBMax ).There is no firmware update that willincrease the maximum size of the SD Card for allowable usage.
  • What size and type memory card can I use in my camcorder?
    Panasonic camcorders use a SD (Secure Digital) card. There is the Standard SD, and also the SDHC (Secure Digital High Capacity), and SDXC (Secure Digital eXtended Capacity) Card Formats that can be used.
    • In 2007, camcorders can use up to a maximum of 4GB SDHC Card.
    • In 2008, camcorders can use up to a maximum of 8GB SDHC Card.
    • In 2009, camcorders can use up to a maximum of 32GB SDHC Card.
    • In 2010 to current, camcorders use up to a maximum of 64GB SDXC Card.

    Depending on the specific model of your camcorder. Refer to the owner's manual for the type of card to be used. Recording video also requires a fast memory card and so Class 6 cards up to the newer Class 10 cards are recomended.

  • What should I do if my camera won't turn on?
    First, ensure that the batter is fully charged, keeping in mind that the charge indicator light turns off after charging is complete (approximately 90 minutes). A depleted battery will usually cause the camera to power on, and then quickly off. If your battery is more than a year old, it may need to be replaced.
  • What is O.I.S?
    O.I.S (Optical Image Stabilizer) helps to reduce the effects of shake during the recording while walking, or holding the unit and recording the subject while using zoom.
  • What is AVCHD?
    AVCHD stands for Advanced Video Coding High Definition. AVCHD is the format for recording and playback of High Definition Videos.
  • What battery can be used with the HX-WA2?
    The battery that can be used with this product is VW-VBX090.
  • There are vertical/horizontal lines in my LCD screen. What do I do?
    We suggest you remove the battery and after a short wait, replace it. If this does correct the issue the camera will need to be sent in for service. Please click here for assistance.Click Here.
  • The LCD screen on my camera is blank. What do I do?
    We suggest you remove the battery and after a short wait, replace it. If this does correct the issue the camera will need to be sent in for service. Please click here for assistance.Click Here.
  • My lens cover won't open or close. What do I do?
    We suggest you remove the battery and after a short wait, replace it. If this does correct the issue the camera will need to be sent in for service. Please click here for assistance.Click Here.
  • My camera won't power on. What can I do?
    If you have a second battery, try it to see if you can power on the camera. If you don't have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced. Click Here.
  • Is this model camcorder compatible with Mac OS X?
    Yes, the camcorder is compatible with the Mac OS. You will be required to use iMovie11 in order to import the videos, however any videos recorded in 1080/60p is not compatible with iMovie.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-9pm EST
Sat-Sun 10am-7pm EST
Panasonic USA