Images HC-V550K, , HeroImage

Full HD WiFi 50X Mega Zoom Camcorder


This item is currently not available.

  • Mega zoom range covering 28mm wide to 1400mm
  • 5 Axis Hybrid Optical Imaging Stabilization keeps hand held shots steady
  • NFC enabled WiFi connects with your mobile and home devices
  • Level shot automatically corrects the horizon in your shot



SpecificationsExpand All

    • Image Sensor
    • Total Pixels
    • Effective Pixels (Motion Image)
    • Effective Pixels (Still Image)
    • Image Sensor
    • Total Pixels
    • F Value
    • Optical Zoom
    • Focal Length
    • 35 mm Film Camera Equivalent (Motion Image)
    • 35 mm Film Camera Equivalent (Still Image)
    • Filter Diameter
    • Lens Brand
    • SUB LENS
    • F Value
    • Focal Length
    • 35 mm Film Camera Equivalent (Motion Image)
    • Standard Illumination
    • Minimum Illumination
    • Focus
    • Zoom
    • Intelligent Zoom OFF
    • Intelligent Zoom ON
    • Digital Zoom
    • White Balance
    • Shutter Speed
    • Motion Image
    • Still Image
    • Iris
    • Image Stabilizer
    • Creative Control
    • Recording Media
    • Recording Format
    • Compression Method
    • Recording/ Playback Mode
    • Thumbnail Display
    • Audio Recording System
    • Microphone
    • Speaker
    • Recording Format
    • Recording Image Size
    • Still Image
    • Simultaneous Recording
    • Flash
    • Power Supply
    • Power Consumption
    • Dimensions (W x H x D)
    • Weight (w/o battery and SD card)
    • LCD Monitor
    • View Finder
    • Manual Ring / Dial
    • Interface
    • AV
    • HDMI
    • Microphones (stereo mini)
    • Headphone (stereo mini)
    • USB
    • USB Charge
    • LED Video Light
    • Accessory Shoe
    • On-Screen Display Language
  • Wi-Fi
    • Standard
    • Frequency
    • NFC
    • AC Adaptor
    • AC Cable
    • DC Cable
    • Rechargeable Battery Pack
    • Battery Charger
    • IR Remote
    • HDMI Cable
    • AV Multi Cable
    • AV Cable
    • Shoe adaptor
    • Lens Hood
    • USB Cable
    • Lens cap
    • Stylus pen
    • Bandled Software
  • Further Specifications
    • NOTE
    • UPC 885170177970

Owner's Manuals

Owner's Manuals and Documentation


Warranty information

Advanced Features Manuals

FAQsFrequently asked questions about your product

  • What should I do if my product needs service?

    NOTE: This does not apply to TVs, Microwaves, Vacuums, and Massage Chairs

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Tel: 956-683-2930
    Toll Free: 1-866-907-9111

    Please reference your Service Job number when contacting You will be contacted if there is any cost you are responsible for.

  • Does the camcorder come with a remote control?
    No it does not. You can control the camcorder via a smartphone or tablet using the Panasonic Image App.
  • Is the Date/Time stamp embedded in the video when its transferred to a PC?
    The date and time are transferred when videos are imported to the PC. When using the provided editing software you can go in the properties of the video thumbnail (right click on the video clip), which displays the video clip spec.
  • Does this camcorder support LANC Controllers?
    No it does not support LANC controllers.
  • Does this camcorder have frame guidelines?
    Yes it does. You can check if the image is level while recording motion pictures and still pictures. The guidelines however do not appear on the recording content.
  • What size and type memory card can I use in my camcorder?
    Panasonic camcorders use a SD (Secure Digital) card. There is the Standard SD, and also the SDHC (Secure Digital High Capacity), and SDXC (Secure Digital eXtended Capacity) Card Formats that can be used.
    • In 2007, camcorders can use up to a maximum of 4GB SDHC Card.
    • In 2008, camcorders can use up to a maximum of 8GB SDHC Card.
    • In 2009, camcorders can use up to a maximum of 32GB SDHC Card.
    • In 2010 to current, camcorders use up to a maximum of 64GB SDXC Card.

    Depending on the specific model of your camcorder. Refer to the owner's manual for the type of card to be used. Recording video also requires a fast memory card and so Class 6 cards up to the newer Class 10 cards are recomended.

  • What is NFC?
    NFC (Near Field Communication) is a short range wireless RFID technology that uses interacting electromagnetic radio fields instead of the typical direct radio transmissions used by technologies such as Bluetooth.
  • There are vertical/horizontal lines in my LCD screen. What do I do?
    We suggest you remove the battery and after a short wait, replace it. If this does correct the issue the camera will need to be sent in for service. Please click here for assistance.Click Here.
  • The LCD screen on my camera is blank. What do I do?
    We suggest you remove the battery and after a short wait, replace it. If this does correct the issue the camera will need to be sent in for service. Please click here for assistance.Click Here.
  • My lens cover won't open or close. What do I do?
    We suggest you remove the battery and after a short wait, replace it. If this does correct the issue the camera will need to be sent in for service. Please click here for assistance.Click Here.
  • My camera won't power on. What can I do?
    If you have a second battery, try it to see if you can power on the camera. If you don't have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced. Click Here.
  • Is this model camcorder compatible with Mac OS X?
    Yes, the camcorder is compatible with the Mac OS. You will be required to use iMovie11 in order to import the videos, however any videos recorded in 1080/60p is not compatible with iMovie.
  • Is there any software for the Max that will work with the camcorder?
    Yes, you would be able to use iMovie for videos and iPhotos for pictures.
  • Is there an optional battery charger for this camcorder? (HCV130,250,550,750,HCW850 )
    Yes, it is accessory number VW-BC10PP
  • Is the supplied software compatible with Windows 8?
    Yes, the software supplied with the camcorder is compatible with Windows 8 OS.
  • I saw a notice on Panasonic's web site that a firmware update was available for my camera. What is a "firmware update" and is it important that I install it?
    Panasonic may occasionally add a new feature to the camera, or if we discover a minor problem after the camera started selling Panasonic may issue new firmware to make the necessary changes. Any new firmware release includes a description of the changes it makes. If you are having the problem it corrects, or if you want to add the new feature, follow the instructions and install the update. You should always begin the firmware update usong a fully charged battery.
  • I have used the wrong charger cable, now my camcorder doesn't turn on. How can I fix this?
    You will be required to send it to our Service Center to have the camcorder repaired. Click the below link and submit a new repair request.
  • I can not connect using NFC. (HCV250, HCV550, HCV750, HCW850)
    To connect by using NFC follow these steps:
    1. Make sure your smartphone is compatible with NFC. This unit can be used with NFC    compatible terminals via Android ( OS version 2.3.3 or later )
    2. Make sure the NFC function of your smartphone is ON.
    3. Make sure this unit is turned off with the power button.
    4. Some smartphones may not be easily checked simply by touching it. If this unit is not recognized even after touching, try again by slowly touching your smartphone.
  • How long is the actual recording time?
    Recording time in the "AVCHD" format is 40 minutes. In the MP4 or iFrame mode the record time is 45 minutes. Both times allow for start, stop and zooming.
  • How do I set up a Wi-Fi connection via a wireless access point (router)? (HCV550,HCV750, HCW850)
    There are 3 different methods to set up a Wi-Fi connection via a wireless access point.
    1. WPS connection method.
    2. Searching for wireless access points to set up a connection.
    3. Setting up a connection manually.
    In the below video we will show you how to set up a Wi-Fi connection using the WPS connection method.
  • How do I set up a direct connection between my Camcorder and an iOS iphone or iPad for the "Link to Cell Feature"?
    Using a smartphone, you can perform record/playback operations from a remote location or upload motion pictures and still pictures recorded in this unit on SNS (Social Networking Service).
    To set up a direct connection to a iPhone or iPad connect by entering an SSID and Password.
    Watch this video to learn how to connect by entering an SSID and Password.

  • How do I set up a direct connection between my Camcorder and an Android Smartphone or Tablet for the "Link to Cell Feature? - HC-V550/750 - HC-W850
    Link To Cell - Direct Connection Wi-Fi Set Up

    There are four direct connection methods that you can use depending on the capabilities of your Android smartphone or tablet.
    1. Set up with a NFC (Near Field Communication) Compatible product
    2. WPS Connection Method
    3. Connect with a QR code
    4. Connecting by entering an SSID and Password
    Determine the connection method you would like to use, then follow the connection process as described in the below videos.

    Set up with a NFC Compatible product

    WPS Connection Method

    Connect with a QR code

    Connecting by entering an SSID and Password.

  • How do I resolve a "Check card" error message when inserting a micro SD card with adapter in the camcorder?
    Make sure that the micro SD card is placed correctly in the adapter. There might be a compatibility issue with the SD card and the camcorder. It is recommended that you try another card to see what exactly the issue is with the camcorder.
  • How do I fix my LCD screen when it is freely swinging in and out while in use?
    You will be required to send it to our Service Center to have the camcorder repaired. Click the below link and submit a new repair request. Click Here
  • How do I combine two scenes, because when I pause the video when recording it creates a different scene?
    You are able to combine both of the scenes into one by using the HD Writer software that is provided with the camcorder. To use the software however, you will require an Operating System no earlier than Windows XP
  • How can I register for the warranty of my product?
    You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
  • How can I connect wirelessly to my smartphone? (HCV550, HCV750, HCW850)
    If you're connecting to a wireless network, follow these steps:

    1. Make sure the smartphone is connected to the wireless access point by checking its settings.
    2. Make sure this unit and the smartphone are connected to the same wireless network.
    3. Make sure the wireless access point is registered with this unit.
    If you're trying to make a direct connection then follow these steps:

    1. Make sure the smartphone is properly connected to this unit by checking the Wi-Fi settings of the smartphone.
    2. Make sure the SSID and password have been inputted correctly .
    3. Make sure the smartphone is not connected to the wireless access point. If it is connected, then change the Wi-Fi access point using the smartphone's Wi-Fi setup.
  • How can I compare the features of the new camcorders?
    Go to the Shop site, select Cameras & Camcorders from the dropdown menu.Select Camcorders from the list. Place a check mark in the box above the camcorders you wish to compare (you can compare up to 4 items at once) Click on "Compare" at the top of the page.

    Click Here.

  • How can I check the status of my camcorder repair?
    You can check the repair status of your camera by clicking on the link below and entering your email address and password. Click Here or contacting our Call Center at 1-800-211-7262.
  • Does this product have a touch screen?
  • Does this camcorder support 64GB SDXC cards?
    Yes, this camcorder does support 64GB SDXC cards.
  • Does this camcorder support 5Ghz wireless signal?
    No, this unit only supports 2.4Ghz wireless signals.
  • Does this camcorder have Wi-Fi?
  • Does this camcorder have a firmware upgrade?
    There is no firmware available for this camcorder.
  • Does this camcorder allow me to upload video and still images to my social network?
    Yes, using a smartphone you can perform record and playback functions as well as upload to a social networking services.
  • Do I need a USTREAM account to use the Live Cast feature?
    Yes, please go to to create an account. You will also need a Lumix Club account, which you can create by navigating to Wi-Fi setup on your camcorder.
  • Can this camcorder operate only with the AC adapter?
    Yes, the camcorder can operate using only the AC adapter.
  • Can this camcorder be used as a "Home Cam"?
    Yes, you can confirm the recording screen of this unit from outside using a smartphone.
    This can be done by:
    1. Press Wi-Fi on button on camcorder and touch Home Cam.
    2. Turn off the Wi-Fi Setting of the smartphone.
    3. Start up the smartphone application "Image App".
    4. Enable the home monitoring setting from the menu of the smartphone application "Image App".
    5. Select [Set connect. dest.] of the smartphone.
    6. Enter the Device ID and Password displayed on the screen of the unit into the smartphone.
    7. Touch [ENTER] on the screen of this unit
    8. On the smartphone, select [Start Home Monitor] to start home monitoring.
  • Can the camcorder record in 24P mode?
  • Can I use this camcorder as a Baby monitor?
    Yes, you can use your smartphone to check on your baby when you're in another room. The unit can also send notifications to the smartphone whenever the baby cries.
  • Can I transfer videos without connecting the camcorder to the PC?
    Yes, you can transfer vidoes and still pictures using Wi-Fi.
  • Can I broadcast video live with this camcorder?
    Yes, by setting up a link between "Lumix" club and USTREAM.
  • Can I add additional Web Services to my Lumix Club Account?
    Yes you can add Facebook, Twitter, YouTube, Picasa, Flickr, and Ustream.
  • Am I able to use the camcorder output video when using the Wi-Fi mode?
    Unfortunately, the camcorder is not capable of outputting video in Wi-Fi mode.
  • Am I able to record with this camcorder for a continuous 3 hours? Also, am I able to record with a LCD screen closed using a smartphone or tablet to operate?
    Yes, the camcorder is capable of continuous recording for 3hrs if the camcorder is connected to an AC adapter and there is sufficent recordable space available on the memory.
  • Will this camcorder remember my Wi-Fi settings?
  • Why does my wireless access point get disconnected?
    If you use another 2.4GHz device such as a Microwave, or cordless phone, you may interrupt the signal.
  • Where can I order parts for my product?
    You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
  • Where can I find the firmware for my device?
    Click here and enter your model number into the Get Support Now search box. Once your model appears, click on the "Support" link under the picture of your model. This will bring you to the Support Page for your model. If there are any firmware updates available for your model, they will be located under the Drivers & Downloads tab. If there is no Drivers & Downloads tab, your device's firmware is up to date.
  • What size SD Card can I use in my Camera?
    Cameras with a manufacturing date of 2006 or before can use Standard Sd Cards ( 2GB Max ) only. Models manufactured from 2007 thru 2009 can use Standard SD Cards and SDHC Cards ( Max 32GB ) Cameras Manufactured 2010 and later can use all SD Cards up to and including SDXC cards (64GBMax ).There is no firmware update that willincrease the maximum size of the SD Card for allowable usage.
Panasonic USA