You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
What is the vibration rate of the "Strong" and "Gentle" settings on this massager?
The vibration rate for the Strong/High setting is 6300 times per min and the vibration rate for the Gentle/Low setting is 5000 times per min.
What is meant by a Shiatsu massage?
A shiatsu massage is a massage technique or therapy which mainly involves using finger pressure to massage different areas of the body. 
I can no longer power on this massager. How can I fix this issue?
Check to make sure that the power cord is securely inserted into the wall outlet. If it is connected properly, try another power outlet.
How do I clean this massager?
If the massager becomes soiled, clean it with a cloth dampened with a mild cleanser. Do no use thinner, benzine or similar solvents. Do not immerse the massager in liquid.
How can I register for the warranty of my product?
You may register your products online by clicking here.
It is not necessary to submit this form in order to effectuate the limited warranty.
As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
Can this massager help with blood circulation?
Yes. This massager helps to increase blood circulation and increases body temperature to the applied areas.
Can children use this massager?
This massager should not be used by children to avoid possible injury.
