Images DMP-BDT310, , HeroImage

DMP-BDT310 Full HD 3D Blu-ray Disc™ Player

  • Twin HDMI output for Video/Audio
  • Skype™ Video Calls
  • Wi-Fi Built In



Firmware & Drivers

FIRMWARE Download Instructions
  • DMP-BDT310 Firmware Update DOWNLOAD Download and install instructions
    • Version:
    • Issues Addressed:
    • Release Date:
    • Operating Systems:

SpecificationsExpand All

  • More Details
    • BD-ROM
    • BD-RE / BD-RE DL
    • BD-R/BD-R DL
    • DVD Playback
    • DVD-R/-RW/-R(DL) Playback
    • +R/+R(DL)/+RW Playback
    • CD, CD-R/-RW Playback
    • USB
    • Enhanced Full HD Up Sampling (New P4HD)
    • Digital Noise Reduction
    • 1080/24p Playback
    • Deep Color
    • x.v.Color™
    • Dolby® Digital Plus/ Dolby® TrueHD
    • DTS™-HD Master Audio Essential/ DTS™-HD High Resolution Audio
    • Audio D/A Converter
    • 96kHz Surround Re-Master
    • Digital Tube Sound
    • High Clarity Sound
    • VIERA Link™ (HDAVI Control 5)
    • DLNA
    • HDMI (Output)
    • USB Slot (USB 2.0 High Speed)
    • Analog Audio Out
    • Video Out
    • Audio S/N
    • Dynamic Range
    • Power Consumption
    • Weight (lb) (Approx.)
    • in Standby Mode
    • in Quick Start Mode
    • USB Playback
    • Compatible Media
    • Playback JPEG / MPO
    • Playback MPEG2 / AVCHD
    • Adaptive Chroma Processing
    • 3D Effect Controller
    • 2D-3D Conversion
    • Pure Audio on HDMI
    • Wireless LAN System
    • New Stylish GUI
    • Touch-Free Sensor
    • BD-Live
    • Optical Out
    • LAN (Ethernet) Terminal
    • Video System
    • Power Supply
    • Dimensions (W x H x D excluding the projecting parts) [Approx.]
    • Dimensions (H x W x D)


Warranty information


  • What should I do if my product needs service?

    NOTE: This does not apply to TVs, Microwaves, Vacuums, and Massage Chairs

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Tel: 956-683-2930
    Toll Free: 1-866-907-9111

    Please reference your Service Job number when contacting You will be contacted if there is any cost you are responsible for.

  • What are MKV files?
    MKV is a file extension used for the Matroska file format for video, audio, or picture storage.
  • The remote control for my Panasonic device is no longer functioning. Is there a remote control code available that will enable me to use another manufacturer's remote to operate this device?
    You will have to contact the remote's manufacturer for the codes needed.
  • My unit has no power. What do I do?
    If the unit is not powering on, remove the power cord plug from any power strip it may be connected to and plug directly into the wall outlet.
  • Is this a mult-region disc player?
    No, this model is not a multi-region disc player.
  • Is Pandora compatible with my Player?
    Yes, Pandora is compatible when connected to the network.
  • Is it possible to use DLNA servers other than Windows Media Player?
    Yes, it is possible to use other DLNA servers for transferring Videos, Music and Photos. The player needs to be added as an approved device for your files.
  • I would like to have the latest firmware update sent to me for my Blu-ray Player.
    The latest firmware updates are available in our "Support" section and can be downloaded free of charge. Click on this link (Click Here.) and enter your model number. Click on support and then find the update by clicking the "Drivers & Downloads" tab. If you need the update sent to you please contact us by one of the methods listed to the right side of the page in the "Contact Us" box. There will be a minimum charge of
  • How to I enter my email address into Netflix?
    Press the [OK] button on the remote and begin entering your email address registered for Netflix and access the onscreen keyboard.
  • How many devices can I register to my Netflix account?
    It is no longer necessary to keep track of how many devices you log into with your email adress and password. There is however a limit of two users streaming at the same time on the basic monthly plan. For more information go to
  • How do I use the Miracast function of my Blu-ray player?
    For information on how to set up and use Miracast please Click Here
  • How do I update the firmware in my Blu-ray Player?
    Go into "Setup", > "Player Settings" > "System" > "Firmware Update" > "Update Now". While you are in this menu you can also make sure that automatic Update Check is set to on for future updates.
  • How do I turn on Subtitles in Netflix for my 2014 Blu-ray?
    To learn how to do this, Click Here
  • How do I set the time on my Blu-ray player?
    This player does not have a clock or time feature you can change.
  • How do I reset the product (DMP-BD65,DMP-BD655,DMP-BD85,DMP-BDT110,DMP-BDT210,DMP-BDT215,DMP-BDT310)?
    While the unit is off, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds. - "00 RET" is displayed on the unit's display. Then Repeatedly press [arrow right] on the remote control or [POWER] on the unit until "08 FIN" is displayed on the unit's display. Finally press and hold [OK] on the remote control or [OPEN/CLOSE] on the unit for at least 3 seconds.
  • How do I reset my Blu-ray Player or DVD Recorder?
    Reset the unit by following these instructions: 1) While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds. "00rEt" is displayed on the unit's display. 2) Repeatedly press the RIGHT arrow button on the remote control until "08FIn" is displayed on the unit's display. 3) Press and hold [OK] on the remote control or for at least 5 seconds.
  • How do I find my player's MAC Address?
    Press the [SETUP] button, select "Network" and then "Network Settings". The MAC Address will be located at the bottom of the Network Settings screen.
  • How do I erase the registered networks displayed on the Network Drive List?
    The only way to clear the data on the Network Drive List is by performing a hard reset on the unit.
  • How do I enable the Remote Device Settings on my blu-ray player?
    1) Press [HOME] on the remote. 2) Select "Setup". 3) Select "Player Settings". 4) Select "Network". 5) Select "Network Settings". 6) Select "Remote Device Settings". 7) Change "Remote Device Operation" to "On".
  • How do I enable the Network Drive Connection on my blu-ray player?
    1) Press [HOME] on the remote. 2) Select "Setup". 3) Select "Player Settings". 4) Select "Network". 5) Select "Network Settings". 6) Select "Network Drive Connection" and change the setting to "On". Note: By default this setting is Off.
  • How do I deregister a Netflix account ?
    It is no longer necessary to deregister your Netflix account from any of your devices. You can register as many devices as desired. The only limitation is that you can only use two devices at any one time on the basic monthly subscription. Check with Netflix for other plans.
  • How do I check my Electronic Serial Number (ESN)?
    For models that were made in 2010 and 2011 you need to launch Netflix and press the keys on your remote in this sequence: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. This will bring up an information screen with your Electronic Serial Number (ESN).
    If you have a model from 2012, 2013, or 2014, you only need to go to the Netflix Information Screen and select "Device" for your ESN.
  • How do I activate my Netflix account?
    Start by pressing the Netflix button on your remote or select the App showing on screen. If you do not have an existing Netflix account you'll see a Netflix screen offering a free month. "Start your Free Month" should already be highlighted. Click on it and fill out the information required on the next screen.
  • How can I setup my Skype Voicemail Message?
    Skype Voicemail is not free. You can activate your voicemail service by logging into your Skype account online. Go to Under "Features" at the bottom of the page click on "Voicemail". Then click on "Set up Voicemail".

    Models: SCBTT370, SCBTT770, DMPBDT110, DMPBDT210, DMPBDT215, DMPBDT310
  • How can I register for the warranty of my product?
    You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
  • How can I correct no sound while playing back DTS discs?
    You can log into the player's menu and change the DTS Audio Output option to Bitstream and not PCM.
  • How can I change the remote code. Everytime I press any button on remote control it displays "1" on the product display?
    Please press and hold the [OK] and [1] button on the remote for 10 seconds. This will change the remote code.
  • How can I change the format from 16:9 to 4:3 to be able to watch 4:3 movies on my TV?
    Enter the TV Settings on the Blu-ray player's menu and select the 16:9 option. Do not select 16:9 Full.
  • How can I add the Crackle App to my list of available Apps?
    No, the Crackle App is currently not available for Panasonic products.
  • How am I able to turn on Closed Captioning or Subtitles when using Netflix?
    On units made in 2010, the Netflix platform did not allow for Closed Captioning.
    On units made in 2011, 2012,and 2013 the Closed Captioning is selected prior to playing your program or movie.
    On units made in 2014, the choice is made after starting the movie or program.
    Click here for examples.
  • How am I able to switch accounts on Netflix?
    Multiple Netflix accounts can not be used simultaneously. You must de-register the current account to register a different account.
  • How am I able to increase the local storage of my player?
    Insert a 2GB SD Card or larger into the player to increase the local storage.
  • How am I able to change the region code for my Blu-Ray player?
    The model will playback DVDs from Region 1 and will also play Blu-ray discs from Region A. The region code is listed on the rear of the disc packaging. The player's region code is unable to be changed.
  • Every time I press any button on remote control it displays "1", "2", "3", "4", "5" or "6" on the product's display?
    Please press and hold the [OK] button and the corresponding number showing on the products display either [1], [2], [3], [4], [5] or [6] button on the remote for 10 seconds. This will change the remote code.
  • Does this model come with an web browser?
    No, this model does not have a Web Browser.
  • Does my model have built-in wireless capability?
  • Does 3D operation work if the player is not connected to a 3D TV?
    No, you must use a 3D TV to get 3D content from a player.
  • Can I clean the blu-ray lens in my Blu-ray Player or Home Theater System?
    The bluray lens has to be cleaned by a certified technician. It cannot be cleaned by any other means.
  • Can anyone watch 3D?
    As a general recommendation children 6 and younger should not use 3D eyewear. When this product is being used by a child, the parent or guardian should check to ensure that the child is not becoming dizzy or nauseated.
  • Am I able to playback a DVD from another Region other than Region 1?
    No, on this device you are unable to playback a DVD from other Region.
  • Am I able to play a Blu-ray or DVD disc from another country?
    No, the player will only play discs that are Region 1 or All.
  • Will a Blu-ray disc that is Region All Disc play in this product?
    Yes, a Blu-Ray that is Region All Disc can play in this player.
  • Why won't a rented disc play in my player?
    If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays. If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any debris or fingerprints.
  • Why isn't there a Network Drive option when I select Network from the Home menu?
    The "Network Drive Connection" setting has to be enabled in the "Network Settings" menu before you are able to access the "Network Drive" option in Network from the Home screen. Check that "Network Drive Connection" is set to "Yes".
  • Why isn't Netflix available in the VIERA Connect Market?
    This issue can be resolved by entering the proper DNS server address into the unit. Try entering as your DNS server address and for the secondary DNS address if that option is available for your unit.
  • Why is a "No Read" error message appearing on my product?
    Ensure that the surface of the disc is not dirty, scratched or smudged, or try another disc and see what happens. If the product is unable to play all discs, then it will require servicing.
  • Why doesn't my player output 3D in the checkerboard format on my Panasonic TV?
    Panasonic 3D TVs will not display the checkerboard signal. Please select "FULL HD" in the player "3D Settings" menu for "3D Type" when it is connected to a Panasonic TV.
  • Why does the audio and video sometimes drop while watching a movie?
    Remove the HDMI cable from the player and the TV. Reconnect the cable to both the player and a different HDMI input on the TV. If the problem continues test a different HDMI cable.
  • Why does my disc not play when I press [PLAY] on the remote?
    Some discs require that you press the [ENTER] or [OK] button to get to the movie playing..
  • Why does it say my Netflix account is already in use?
    If you see this message, it means that there are more than the allotted number of users streaming content from your Netflix account at the same time. This is not an issue with our equipment. Check the Netflix Help Center website for further information.
  • Why does "this operation is not permitted" appear when I press a button while playing a movie?
    You are on a portion of the disc that prevents the current function you are attempting to do. Please wait until scene change or stop the movie to attempt your function.
  • Why can't I log into Netflix?
    The Netflix login requires the usage of a registered email address and account password. If the password uses special characters or a combination of upper and lower case letters, they must be entered exactly that way. Entering incorrect information or charcters would be the only reason for not being able to log into Netflix.
  • Why can't a rented disc play in my player?
    If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays.
    If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any fingerprints or smudges.
  • Why am I unable to access Netflix? Also, why are my Netflix videos not streaming properly?
    To troubleshoot the problem, check if you can connect to another App on your device. If you cannot open and use any of the other Apps then you may have a networking issue. If you can use other Apps, try unplugging the device for at least 30 seconds. After plugging it back in try accessing Netflix again.
  • Which video quality should I select in Vudu?
    Vudu recommends that you have at least a speed of 9 Mbps to stream the 1080p resolution and a speed of 4.5Mbps to stream the 720p resolution. They do not have any specific speeds for 3D viewing.
    You can do a speed test inside of the Vudu app that can tell you what quality should be chosen when playing back videos. The speed test can be accessed by going to Vudu Home, selecting:
    "My Vudu" -> "Info and Settings" -> "Network Speed Test".
  • Which iPhone, iPod touch or iPad is supported to run Remote 2011?
    iPhone 3GS, iPhone 4, iPod touch 3rd generation and iPod touch 4th generation are officially supported.
  • Which cameras are compatible/recommended for use with Skype on my blu-ray player?
    Only the Panasonic Camera Model # TY-CC10W and the Freetalk Camera Model # 7181 certified for Panasonic, can be used with Skype on Panasonic Blu-ray players.
  • Where can I order parts for my product?
    You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
  • Where can I find the firmware for my device?
    Click here and enter your model number into the Get Support Now search box. Once your model appears, click on the "Support" link under the picture of your model. This will bring you to the Support Page for your model. If there are any firmware updates available for your model, they will be located under the Drivers & Downloads tab. If there is no Drivers & Downloads tab, your device's firmware is up to date.
  • What types of devices are Media Rendering capable?
    Windows 7 PC with Windows Media Player 12, An iPhone/iPod with a third party Application like DIXIM DMC (for only photos. Audio and Video files are NOT supported), Also any DLNA certified Smartphone or device. Note: Windows Vista, XP and MAC PC are not supported.
  • What type of audio does Netflix output through the HDMI jack on the Blu-ray player?
    The Netflix App will output only stereo audio on units made in 2010. Netflix Apps 2011 and newer are capable of outputting stereo and Dolby 5.1 if the program or movie is available in both of those formats. The audio selection is made in the program's menu.
  • What type of audio does Netflix output through the Digital Optical jack on the TV?
    The Netflix App will output only stereo audio on units made in 2010. Netflix Apps from 2011 and after are capable of outputting Stereo and Dolby 5.1 if the program or movie is available in both of those formats. The audio selection is made in the program's menu.
  • What is Network Drive?
    By using "Network Drive" Connection from your Blu-ray player you can playback Photos, Videos, and Music saved on your PC connected to your home network without installing any additional software on your PC.
  • What is a Media Renderer?
    Media Renderer makes it possible to play back Videos and Photos on your TV when it's connected to our Blu-ray player over the network with Windows Media Player 12 (Windows 7 PC), an iPhone/iPod using supported third party Application or DLNA certified Smartphone or Tablets. In this case your PC or Smartphone works as a controller and/or server.
  • What file formats are supported by DLNA?
    DLNA on the BD player supports MPEG-2 video, and AVCHD video files that were recorded with a Panasonic camcorder. MP3 music, JPEG pictures and MPO 3D pictures are also compatible.
  • What does the error message "U73" mean?
    The error message U73 may be caused by Inferior quality HDMI cables, HDMI cables that are not compliant with HDMI specification, HDMI cable connector, pins or port on the device is damaged or the connected deviced does not comply with HDMI specifications.
  • What do I need to do if I forgot my network services access code?
    In order to reset the access code follow the steps:
    1. Turn the unit on (2011 and newer) Unit must be off for 2010.
    2. Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
      – POWER LED starts to flash, and “00RET” is displayed on the screen.
    3. Press [1] (right) repeatedly on the remote control until "08FIN" is displayed on the screen.
    4. Press and hold [OK] for more than 5 seconds
  • What can I do when my remote control freezes or locks up?
    When attempting to use the remote, make sure you look at the front of the Blu-ray Player to make sure it is not showing an error message. If it says "SET 1", "SET 2", or "SET3", the remote code has been changed and you will need to change it back. Press and hold the desired #1 ot #2 or #3 button on the remote to programm the remote.
Panasonic USA