Blu-ray Disc™ Player
- Ultra Fast 0.5 sec Booting: For faster, stress free enjoyment of BD Content
- VIERA CAST™ including Netflix: Enjoy great web entertainment on your HDTV
- Wi-Fi Ready: Enables enjoyment of VIERA CAST with optional wireless LAN
Owner's Manuals and Documentation
Will a Blu-ray disc that is Region All Disc play in this product?
Yes, a Blu-Ray that is Region All Disc can play in this player.
Why won't a rented disc play in my player?
If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays. If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any debris or fingerprints.
Why isn't Netflix available in the VIERA Connect Market?
This issue can be resolved by entering the proper DNS server address into the unit. Try entering 188.8.131.52 as your DNS server address and 184.108.40.206 for the secondary DNS address if that option is available for your unit.
Why is a "No Read" error message appearing on my product?
Ensure that the surface of the disc is not dirty, scratched or smudged, or try another disc and see what happens. If the product is unable to play all discs, then it will require servicing.
Why does the audio and video sometimes drop while watching a movie?
Remove the HDMI cable from the player and the TV. Reconnect the cable to both the player and a different HDMI input on the TV. If the problem continues test a different HDMI cable.
Why can't a rented disc play in my player?
If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays.
If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any fingerprints or smudges.
Where can I order parts for my product?
You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
Where can I find the firmware for my device?
Click here and enter your model number into the Get Support Now search box. Once your model appears, click on the "Support" link under the picture of your model. This will bring you to the Support Page for your model. If there are any firmware updates available for your model, they will be located under the Drivers & Downloads tab. If there is no Drivers & Downloads tab, your device's firmware is up to date.
What does the error message "U73" mean?
The error message U73 may be caused by Inferior quality HDMI cables, HDMI cables that are not compliant with HDMI specification, HDMI cable connector, pins or port on the device is damaged or the connected deviced does not comply with HDMI specifications.
What do I need to do if I forgot my network services access code?
In order to reset the access code follow the steps:
- Turn the unit on (2011 and newer) Unit must be off for 2010.
- Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
– POWER LED starts to flash, and “00RET” is displayed on the screen.
- Press  (right) repeatedly on the remote control until "08FIN" is displayed on the screen.
- Press and hold [OK] for more than 5 seconds
What can I do when my remote control freezes or locks up?
When attempting to use the remote, make sure you look at the front of the Blu-ray Player to make sure it is not showing an error message. If it says "SET 1", "SET 2", or "SET3", the remote code has been changed and you will need to change it back. Press and hold the desired #1 ot #2 or #3 button on the remote to programm the remote.
The remote control for my Panasonic device is no longer functioning. Is there a remote control code available that will enable me to use another manufacturer's remote to operate this device?
You will have to contact the remote's manufacturer for the codes needed.
My unit has no power. What do I do?
If the unit is not powering on, remove the power cord plug from any power strip it may be connected to and plug directly into the wall outlet.
Is this a mult-region disc player?
No, this model is not a multi-region disc player.
Is Pandora compatible with my Player?
Yes, Pandora is compatible when connected to the network.
I would like to have the latest firmware update sent to me for my Blu-ray Player.
The latest firmware updates are available in our "Support" section and can be downloaded free of charge. Click on this link (Click Here.) and enter your model number. Click on support and then find the update by clicking the "Drivers & Downloads" tab. If you need the update sent to you please contact us by one of the methods listed to the right side of the page in the "Contact Us" box. There will be a minimum charge of
How do I update the firmware in my Blu-ray Player?
Go into "Setup", > "Player Settings" > "System" > "Firmware Update" > "Update Now". While you are in this menu you can also make sure that automatic Update Check is set to on for future updates.
How do I set the time on my Blu-ray player?
This player does not have a clock or time feature you can change.
How do I reset the product (DMP-BD65,DMP-BD655,DMP-BD85,DMP-BDT110,DMP-BDT210,DMP-BDT215,DMP-BDT310)?
While the unit is off, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds. - "00 RET" is displayed on the unit's display. Then Repeatedly press [arrow right] on the remote control or [POWER] on the unit until "08 FIN" is displayed on the unit's display. Finally press and hold [OK] on the remote control or [OPEN/CLOSE] on the unit for at least 3 seconds.
How do I reset my Blu-ray Player or DVD Recorder?
Reset the unit by following these instructions: 1) While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds. "00rEt" is displayed on the unit's display. 2) Repeatedly press the RIGHT arrow button on the remote control until "08FIn" is displayed on the unit's display. 3) Press and hold [OK] on the remote control or for at least 5 seconds.
How do I connect this device to a wireless network?
This player features Wi-Fi built in. To connect to the wireless network press the [HOME] button. Then select "Player settings" and scroll to the "Network" option. Then press the [OK] button. Select the "Easy Network Settings and follow the onscreen prompts. For this setup, it is important to know the wireless network name (SSID) and encryption key (password). Click here for an Interactive for troubleshooting Home network connections.
How can I register for the warranty of my product?
You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
How can I correct no sound while playing back DTS discs?
You can log into the player's menu and change the DTS Audio Output option to Bitstream and not PCM.
How can I change the remote code. Everytime I press any button on remote control it displays "1" on the product display?
Please press and hold the [OK] and  button on the remote for 10 seconds. This will change the remote code.
How can I change the format from 16:9 to 4:3 to be able to watch 4:3 movies on my TV?
Enter the TV Settings on the Blu-ray player's menu and select the 16:9 option. Do not select 16:9 Full.
How am I able to increase the local storage of my player?
Insert a 2GB SD Card or larger into the player to increase the local storage.
How am I able to change the region code for my Blu-Ray player?
The model will playback DVDs from Region 1 and will also play Blu-ray discs from Region A. The region code is listed on the rear of the disc packaging. The player's region code is unable to be changed.
Every time I press any button on remote control it displays "1", "2", "3", "4", "5" or "6" on the product's display?
Please press and hold the [OK] button and the corresponding number showing on the products display either , , , ,  or  button on the remote for 10 seconds. This will change the remote code.
Does this model come with an web browser?
No, this model does not have a Web Browser.
Can I clean the blu-ray lens in my Blu-ray Player or Home Theater System?
The bluray lens has to be cleaned by a certified technician. It cannot be cleaned by any other means.
Am I able to playback a DVD from another Region other than Region 1?
No, on this device you are unable to playback a DVD from other Region.
Am I able to play a Blu-ray or DVD disc from another country?
No, the player will only play discs that are Region 1 or All.