Blu-ray Disc™ Player
SD Memory Card Slot
Viera Cast ™
PHL Reference Chroma Processor Plus
Firmware & Drivers
- Version: 2.67
Viera Cast stability
Provides a new home screen for Viera Cast.
Fixed the problem that some BD Discs can not be played when inserting SD Card:
"The Perfect Gateway"
*A problem still remains Some contents of BD Live of "Inglourious Basterds" can not be played
Fixed the problem that the BD Disc can not be played by mode. "Julie & Julia"
Fixed the problem that some titles of VIERA CAST Amazon service can not be played. "Gone with the Wind", "Once Upon a Time in America", (The data size of these titles is large)
Fixed the problem that Top Menu of some BD Discs can not be displayed under certain specified conditions.
"What Woman Want"
Fixed WARNER BROS. BD title's BD-Live problem where if the BD Player is disconnected from the network during downloading, BD-Live can not be played after reconnecting to the network and downloading.
Improves the disc reading time by an average of 5-6 seconds
Improves the display of the Lionel Richie Live top menu.
Enables Auto Still setting in select BD discs. (Enables "Still Off" setting.)
Blu-ray Disc playability
- Release Date: 9-17-2015
- Operating Systems: windows/mac
- How to Check the Blu-ray Players Firmware Version
- How to Set 24p Output
- How to Test the Blu-ray Players Network Connection
- How to Setup Basic Audio Video Connections
- How to Connect the Blu-ray Player using an Optical Audio Cable
- How to Connect the Blu-ray Player to a Home Theater with Analog Cables
- How to Connect the Blu-ray Player to a Theater system and TV
- How to Connect External Devices to your TV
- How to Connect to BD-Live
- How to Find the Networks Default Gateway
- BD-RE / BD-RE DL BD-MV(BD-RE version3),JPEG (HD)
- BD-R/BD-R DL BD-MV (BD-R version2)
- DVD-RAM Playback DVD-VR, JPEG (HD), AVCHD
- DVD-ROM DVD Video
DVD-R/-RW/-R(DL)Playback DVD Video, DVD-VR, AVCHD, (DVD-R/-R DL only)
+R/+R(DL)/+RWPlayback DVD-VR, AVCHD
CD-R/-RWPlayback CD-DA, MP3 (CD-R/-RW only), JPEG (HD) (CD-R/-RW only)
- SD Memory Card AVCHD, MPEG2, JPEG (HD)
- USB MP3, JPEG (HD)
PHL Reference Chroma ProcessorYes
- P4HD (Pixel Precision Progressive Processing for HD) Yes
- Precise Pixel Generation Yes
- Diagonal Processing Yes
- 3:2/2:2 Pull-Down Progressive Processing Yes
i/p Conversion for
- Video D/A Converter 148.5MHz/12bit
- Progressive Scan Yes
- Digital Noise Reduction 3D-NR/Integrated NR
- Deep Color Yes
- Picture Mode Yes
- Audio D/A Converter 192kHz/24bit
Dolby® Digital Plus
Decode and Bitstream output
Decode and Bitstream output
DTS™-HD Decode and Bitstream output
96kHz SurroundRe-Master (for all formats)
- Advanced Surround (V.S.S.) Yes
- Night Surround Mode Yes
- Dialogue Enhancer Yes
- Dynamic Range Compression Yes
- Super Hi Speed Scan Yes
- HDMI™ Support features: Deep Color, x.v.Color, High Bit Rate Audio
- Component Video Out (Y, PB, PR) Yes
- Video Out Yes
- 2ch Audio Out Yes
- Digital Audio Out 1 optical
- SD Memory Card Slot Yes (front)
- Ethernet for Network Yes (For BD-Live™, VIERA CAST™ and Firmware Update)
- Audio S/N 115dB
- Dynamic Range 100dB
- Power Source AC 120V, 60Hz
- Power Consumption 22W (Approx.)
- Weight (lb) (Approx.) 5.7 (Approx.)
- Dimensions (W x H x D) (mm) (including the projecting part) (Approx.) 16-15/16" x 1-5/16" x 9-13/16"
- Support Features Deep Color x.vColor™, High Bit Rate Audio
- VIERA Link (HDAVI Control 4) Yes
- Dimensions (H x W x D) 1.94'' x 16.94'' x 9.81''
- Weight 8.6 lbs
What should I do if my product needs service?
NOTE: This does not apply to TVs, Microwaves, Vacuums, and Massage Chairs
For repairs and exchanges:
Ship your product to:
Panasonic Factory Service Center
4900 George McVay Drive
Suite B; Door-12
McAllen, TX 78503
Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.
Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).
Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.
Once your unit arrives at the facility, you may contact us for status at:
Toll Free: 1-866-907-9111
Please reference your Service Job number when contacting You will be contacted if there is any cost you are responsible for.
Will a Blu-ray disc that is Region All Disc play in this product?
Yes, a Blu-Ray that is Region All Disc can play in this player.
Why won't a rented disc play in my player?
If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays. If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any debris or fingerprints.
Why is a "No Read" error message appearing on my product?
Ensure that the surface of the disc is not dirty, scratched or smudged, or try another disc and see what happens. If the product is unable to play all discs, then it will require servicing.
Why does the audio and video sometimes drop while watching a movie?
Remove the HDMI cable from the player and the TV. Reconnect the cable to both the player and a different HDMI input on the TV. If the problem continues test a different HDMI cable.
Why does my disc not play when I press [PLAY] on the remote?
Some discs require that you press the [ENTER] or [OK] button to get to the movie playing.
Why does "this operation is not permitted" appear when I press a button while playing a movie?
You are on a portion of the disc that prevents the current function you are attempting to do. Please wait until scene change or stop the movie to attempt your function.
Why can't a rented disc play in my player?
If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays.
If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any fingerprints or smudges.
Where can I order parts for my product?
You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
Where can I find the firmware for my device?
If there are any firmware updates available for your model, they will be located under the Firmware & Drivers option on the floating menu to the left. If there is no Firmware & Drivers option listed in the menu, your device's firmware is up to date.
I would like to have the latest firmware update sent to me for my Blu-ray Player.
The latest firmware updates are available here in our "Support" section and can be downloaded free of charge. Click on the "Firmware & Drivers" menu option in the floating menu to the left on this page. If you need the update sent to you please contact us by one of the methods listed under"Contact Us" (by clicking here). NOTE: There will be a nominal fee charged for preparation and processing.
What do I need to do if I forgot my network services access code?
In order to reset the access code follow the steps:
- Turn the unit on (2011 and newer) Unit must be off for 2010.
- Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
POWER LED starts to flash, and “00RET” is displayed on the screen.
- Press  (right) repeatedly on the remote control until "08FIN" is displayed on the screen.
- Press and hold [OK] for more than 5 seconds
What can I do when my remote control freezes or locks up?
When attempting to use the remote, make sure you look at the front of the Blu-ray Player to make sure it is not showing an error message. If it says "SET 1", "SET 2", or "SET 3", the remote code has been changed and you will need to change it back. Press and hold the desired # and 1, # and 2 or # and 3 buttons on the remote to program the remote.
The remote control for my Panasonic device is no longer functioning. Is there a remote control code available that will enable me to use another manufacturer's remote to operate this device?
You will have to contact the remote's manufacturer for the codes needed.
My unit has no power. What do I do?
If the unit is not powering on, remove the power cord plug from any power strip it may be connected to and plug directly into the wall outlet.
Is this a mult-region disc player?
No, this model is not a multi-region disc player.
How do I set the time on my Blu-ray player?
This player does not have a clock or time feature you can change.
How do I reset my Blu-ray Player or DVD Recorder?
1. Press [POWER] on the unit to turn off the unit. 2. Press and hold [PAUSE], [POWER] and [OPEN/CLOSE] on the unit at the same time for more than 5 seconds until "HELLO" is displayed on the unit. 3. The power will turn on and then turn off.
How can I register for the warranty of my product?
You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
How can I correct no sound while playing back DTS discs?
You can log into the player's menu and change the DTS Audio Output option to Bitstream and not PCM.
How am I able to change the region code for my Blu-Ray player?
The model will playback DVDs from Region 1 and will also play Blu-ray discs from Region A. The region code is listed on the rear of the disc packaging. The player's region code is unable to be changed.
Can this product be upgraded to work with Amazon Video on Demand?
No, This product was released before Blu-Ray players had the VieraCast Feature.
What does the error message "U73" or "U72" mean?
The error message U73 or U72 may be caused by Inferior quality HDMI cables, HDMI cables that are not compliant with HDMI specification, HDMI cable connector, pins or port on the device is damaged or the connected deviced does not comply with HDMI specifications.
Can I clean the blu-ray lens in my Blu-ray Player or Home Theater System?
The bluray lens has to be cleaned by a certified technician. It cannot be cleaned by any other means.
Am I able to playback a DVD from another Region other than Region 1?
No, on this device you are unable to playback a DVD from other Region.
Am I able to play a Blu-ray or DVD disc from another country?
No, the player will only play discs that are Region 1 or All.