Images DMP-B500, , HeroImage

Portable Blu-ray Disc™ Player

  • 10.1" High Resolution WSVGA LCD screen: Watch BD content in high definition wherever you go
  • VIERA Cast™ and Wi-Fi enabled: Included wireless LAN enables enjoyment of VIERA Cast™
  • HDMI Output to connect to HDTV: Enjoy this portable BD player in the comfort of your home

Firmware & Drivers

FIRMWARE Download Instructions
  • DMP-B500 Firmware Update DOWNLOAD Download and install instructions
    • Version:
    • Issues Addressed:
    • Release Date:
    • Operating Systems:

SpecificationsExpand All

  • More Details
    • FORMAT:
    • BD-ROM
    • BD-RE / BD-RE DL
    • BD-R/BD-R DL
    • DVD-ROM
    • DVD-RAM
    • DVD-R/-RW/-R(DL) Playback
    • +R/+R(DL)/+RW Playback
    • CD
    • CD-R/-RW
    • SD Memory Card
    • USB
    • LCD Monitor (Widescreen)
    • Playback Times
    • Rechargeable Battery
    • LCD Menu
    • VIDEO:
    • PHL Reference Chroma Processor Plus
    • Digital Noise Reduction
    • 1080/24p Playback
    • x.v.Color™
    • Picture Mode
    • Picture Adjustment
    • AUDIO:
    • Dolby® Digital Plus/ Dolby® TrueHD
    • Built-in Speaker
    • Dialog Enhancer
    • Audio D/A Converter
    • Dynamic Range Compression
    • VIERA Link™ (HDAVI Control 5)
    • Wireless System
    • Mono Arm for Flexible Display Angle
    • Car DC Adaptor
    • HDMI (Output)
    • Headphone Out
    • USB Slot (USB 2.0 High Speed)
    • SD Memory Card Slot
    • Ethernet for Network
    • Power Source
    • Power Consumption
    • Weight (lb) (Approx.)
    • Dimensions (H x W x D)

Owner's Manuals

Owner's Manuals and Documentation


Warranty information


  • Will a Blu-ray disc that is Region All Disc play in this product?
    Yes, a Blu-Ray that is Region All Disc can play in this player.
  • Why won't a rented disc play in my player?
    If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays. If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any debris or fingerprints.
  • Why isn't Netflix available in the VIERA Connect Market?
    This issue can be resolved by entering the proper DNS server address into the unit. Try entering as your DNS server address and for the secondary DNS address if that option is available for your unit.
  • Why is a "No Read" error message appearing on my product?
    Ensure that the surface of the disc is not dirty, scratched or smudged, or try another disc and see what happens. If the product is unable to play all discs, then it will require servicing.
  • Why does the audio and video sometimes drop while watching a movie?
    Remove the HDMI cable from the player and the TV. Reconnect the cable to both the player and a different HDMI input on the TV. If the problem continues test a different HDMI cable.
  • Why does "this operation is not permitted" appear when I press a button while playing a movie?
    You are on a portion of the disc that prevents the current function you are attempting to do. Please wait until scene change or stop the movie to attempt your function.
  • Why can't a rented disc play in my player?
    If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays.
    If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any fingerprints or smudges.
  • Why am I unable to connect my Blu-ray player to my laptop's DLNA server?
    If the laptop is connected wirelessly and the Blu-ray player is connected wired or vice versa this would prevent the player from connecting to the DLNA server.
  • Which USB wireless adaptors are compatable with this model?
    At this point only the DYWL10 is compatable with this unit.
  • Where can I order parts for my product?
    You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
  • Where can I find the firmware for my device?
    Click here and enter your model number into the Get Support Now search box. Once your model appears, click on the "Support" link under the picture of your model. This will bring you to the Support Page for your model. If there are any firmware updates available for your model, they will be located under the Drivers & Downloads tab. If there is no Drivers & Downloads tab, your device's firmware is up to date.
  • What information will I need in order to log onto my Network PC from my Blu-ray player or Blu-ray Home Theater system?
    You need to know the computers IP address e.g. and the name of the shared folder on the computer you wish to connect to. If the computer needs a password before you can use it, you will also need to know it.
  • What can I do when my remote control freezes or locks up?
    When attempting to use the remote, make sure you look at the front of the Blu-ray Player to make sure it is not showing an error message. If it says "SET 1", "SET 2", or "SET3", the remote code has been changed and you will need to change it back. Press and hold the desired #1 ot #2 or #3 button on the remote to programm the remote.
  • The remote control for my Panasonic device is no longer functioning. Is there a remote control code available that will enable me to use another manufacturer's remote to operate this device?
    You will have to contact the remote's manufacturer for the codes needed.
  • My unit has no power. What do I do?
    If the unit is not powering on, remove the power cord plug from any power strip it may be connected to and plug directly into the wall outlet.
  • My Blu-ray Player asking for a four (4) digit PIN when I try to access Viera Cast. I do not know the PIN. How can I use Viera Cast?
    Reset the player.

    Reset the unit as follows:
    1. While the unit is off, press and hold [KEYS], [B] and [Y] on the remote control at the same time for more than 5 seconds. "00 RET" is displayed on the unit's display.
    2. Repeatedly press [R] on the remote control until "08 FIN" is displayed on the unit's display.
    3. Press and hold [G] on the remote control for at least 3 seconds.
  • Is this a mult-region disc player?
    No, this model is not a multi-region disc player.
  • Is CinemaNow available on the 2012 home theater and Blu-ray products?
    Yes it is, as well as Hulu Plus, Netflix Vudu, Viewster (Movies On Demand), BIGFlix VOD (Video On Demand) and USTREAM.Tv, are all available on our 2012 products.
  • I would like to have the latest firmware update sent to me for my Blu-ray Player.
    The latest firmware updates are available in our "Support" section and can be downloaded free of charge. Click on this link (Click Here.) and enter your model number. Click on support and then find the update by clicking the "Drivers & Downloads" tab. If you need the update sent to you please contact us by one of the methods listed to the right side of the page in the "Contact Us" box. There will be a minimum charge of
  • How to I enter my email address into Netflix?
    Press the [OK] button on the remote and begin entering your email address registered for Netflix and access the onscreen keyboard.
  • How do I update the firmware in my Blu-ray Player?
    Go into "Setup", > "Player Settings" > "System" > "Firmware Update" > "Update Now". While you are in this menu you can also make sure that automatic Update Check is set to on for future updates.
  • How do I set the time on my Blu-ray player?
    This player does not have a clock or time feature you can change.
  • How can I register for the warranty of my product?
    You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
  • How can I correct no sound while playing back DTS discs?
    You can log into the player's menu and change the DTS Audio Output option to Bitstream and not PCM.
  • How am I able to change the region code for my Blu-Ray player?
    The model will playback DVDs from Region 1 and will also play Blu-ray discs from Region A. The region code is listed on the rear of the disc packaging. The player's region code is unable to be changed.
  • Can I clean the blu-ray lens in my Blu-ray Player or Home Theater System?
    The bluray lens has to be cleaned by a certified technician. It cannot be cleaned by any other means.
  • Am I able to playback a DVD from another Region other than Region 1?
    No, on this device you are unable to playback a DVD from other Region.
  • Am I able to play a Blu-ray or DVD disc from another country?
    No, the player will only play discs that are Region 1 or All.
Panasonic USA