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Variations
overview

LUMIX® ZS8 14.1 Megapixel Digital Camera

Details
DMC-ZS8
Features
  • 16x Optical Zoom LEICA DC Lens with 24mm Ultra Wide Angle
  • Power O.I.S.
Variations

Features

Introduction

If you have been waiting for a compact camera that combines the convenience of a point-and-shoot with the power of a top quality lens system, you need wait no longer.  The newly redesigned Panasonic LUMIX DMC-ZS8 features a LEICA DC VARIO-ELMAR lens system with a versatile 24mm ultra wide-angle and 16x optical zoom.  With a dozen elements in 10 groups, including an ED lens and three aspherical lenses with six aspherical surfaces, the DMC-ZS8 effectively suppresses the chromatic abnormalities that can occur in telephoto photography.  The ZS8 also includes a totally new lens barrel mechanism that allows for a short total lens length despite the longer zoom range. 

Read on to learn more about how the LUMIX DMC-ZS8 gives you the power to take photos like the pros.

Technology

24mm Ultra Wide-angle 16x Optical Zoom Leica DC Lens: 
The hallmark of the LUMIX ZS series is its compact yet versatile lens system.  Both the optical and mechanical lens design has been completely redeveloped for the ZS8.  Equipped with a brand new high-quality Leica DC VARIO-ELMAR lens system and a more versatile 24mm ultra wide-angle, the ZS8 records professional-grade photos via a powerful 16x optical zoom.

The advanced lens unit also has a redesigned lens barrel that includes a newly developed structural mechanism that shortens the overall lens unit length without sacrificing a longer zoom range.  The lens system is compatible with a surprisingly high shutter speed of min.1/4,000 sec.

Nano Surface Coating: 
The new Nano Surface Coating provides a low reflectance ratio compared to conventional multi-coating that is typically used to suppress ghosting.  Panasonic has applied black box technology to the ZS8 (the first time ever on a LUMIX) delivering images with impressive optical performance and exceptional clarity that surpass even Leica’s rigorous standards.

Powerful 16x Optical Zoom: 
Despite its compact size, the ZS8 has an impressive 16x optical zoom that provides stunning detail even when shooting from great distances.  The zoom is also enabled during motion picture recording and is designed for optimum noise suppression when zooming.

24mm Ultra Wide-angle Lens: 
A fully functional 24mm ultra wide-angle lens is not commonly found on compact cameras.  Its inclusion on the ZS8 gives a broader range of shot composition possibilities with minimal distortion at the wide end, and approximately 213% more viewing space than a standard 35mm camera.

20x Intelligent Zoom / 33.8x Extra Optical Zoom: 
Panasonic’s Intelligent Resolution technology supports the Intelligent Zoom feature, which extends the ZS8’s zoom ration by 1.3x while maintaining picture quality.  This gives the ZS8 a virtual optical capability equivalent to 20x.  The added Extra Optical Zoom function extends zoom power even further to 33.8x by engaging the center part of the CCD to bring distant subjects still closer.

14.1-megapixel High-resolution CCD: 
The DMC-ZS8 is equipped with a 1/2.33-inch CCD with 14.1-megapixel resolution.  Images are clear and sharp even when enlarged to A2 size, a photo large enough to show an entire newborn baby or the head and chest of an adult at life size.  Ordinary photos are reproduced beautifully at 3-megapixel.

Venus Engine:venus 
The high-performance, high-speed Venus Engine enables image recording with improved signal processing, drawing on the ZS8’s Intelligent Resolution technology.  The Venus also includes an advanced noise reduction system that processes luminance noise and chromatic noise independently.  As a result, the ZS8 produces beautiful images with minimal noise at full resolution, all the way up to ISO1600 sensitivity, perfect for nighttime shots or dimly lit indoor scenes.

Intelligent Resolution: 
Intelligent Resolution technology automatically identifies three distinct areas in every shot: outlines, detailed textures and soft gradation areas.  Optimal signal processing is applied to each area, providing uniform sharpness pixel by pixel in the most precise and effective way possible.  Images are always naturally crisp and clear, no matter how varied the composition.

Functionality

iA (Intelligent Auto) Mode:venus
Whether you’re new to photography or simply want to catch a sudden photo opportunity before it’s gone, Panasonic’s Intelligent Auto Mode makes it possible to get the perfect shot every time.  Just set the ZS8 to iA Mode, point and shoot; the camera does all the preparatory work for you.  You never have to worry about adjusting settings to get the best results or fumbling with your camera as a great shot passes you by.  The ZS8 is equipped with seven different detection and image correction functions that are activated simultaneously in iA Mode so every image is optimized automatically, and you are left with impressive, effortless photos every single time.  And because Intelligent Resolution is always activated in iA Mode, your images will be clear with an extended zoom range equal to 20x, thanks to Intelligent Zoom technology.

POWER O.I.S. (Optical Image Stabilizer):  c
You know that awful feeling when you think you’ve captured the perfect shot only to find that your hand movement on the shutter or the low lighting level has caused the picture to come out blurry or fuzzy?  The ZS8 eliminates it with POWER Optical Image Stabilizer technology.  With more than double the shake detection sensitivity of MEGA O.I.S., you’ll always get bright, crisp photos without a trace of blur even at slow shutter speeds and handheld shooting.

Face Detection AF/AE with Face Recognition: 
Face recognition technology doesn’t always work the way you want, often focusing on the wrong face when shooting with several people in a single frame.  The ZS8 has one of the most intuitive face detection features of any compact digital camera.  Panasonic’s Face Recognition allows you to prioritize focus and exposure on the face of only the subject you want.  Take great photos of your child in the crowd of faces on the stage during a school play or dance recital, capture that special bride as she comes down the aisle, or set the recognition function so you always get fantastic pictures of the new baby no matter who’s holding him.  Digital Red-eye Correction automatically removes red-eye in Face Detection mode, so portraits are always beautifully reproduced.  In playback, you can even choose to display only the pictures that contain the face of a specific person.

Intelligent Scene Selector Scene Detection: 
Automatic scene detection is always engaged in iA Mode, and settings are optimized for a variety of shooting situations, including; Scenery, Portrait, Night Portrait, Night Scenery, Sunset and Macro.  You’ll be able to take all kinds of photos, from morning to night, without ever having to manually adjust settings or guess about which mode might be best.  There’s even a color optimizing mode called, Happy Mode, that automatically adjusts color, brightness and saturation to make colorful images more vivid and true to life.  Use Happy Mode in conjunction with the Intelligent Scene Selector at parties, on vacation or when shooting in nature to capture every bright, vibrant color.

AF Tracking – Subject Detection:  venus
Action shots and moving subjects are no longer a problem with the LUMIX DMC-ZS8.  AF Tracking automatically detects and stays with your subject until you click the shutter; you won’t have to push the shutter halfway down to repeatedly refocus the shot when you’re trying to shoot active subjects like kids or pets.  You will be able to capture all those candid shots and once-in-a-lifetime moments that memories are made of.

Quick AF: 
Most compact digital cameras have auto focus that is only activated when the shutter button is pushed down halfway.  This can make it difficult to take quick shots when sudden opportunities arise.  The ZS8 has Quick AF, an auto focus feature that engages as soon as you point your camera at your desired subject.  Shutter delay time is significantly reduced, and you’ll be able to take tons of super-fast pictures of active subjects without blurring or ghosting.  Whether it’s your kids running around in the yard, your dog frolicking on the beach or your parents dancing the night away at a family wedding, simply point your lens and wait for those great shots to come; you’ll capture each one beautifully.

Intelligent ISO Control Motion Detection: 
When you’re trying to photograph a moving subject, getting the focus just right can be nearly impossible.  Intelligent ISO Control detects movement and automatically adjusts the shutter speed and ISO settings to ensure a great picture.  When subject motion is detected, the camera responds by raising the ISO setting and increasing the shutter speed to eliminate blurring.  When subjects are still, the camera lowers the ISO to take stunning still pictures.  Forget trying to arrange another one of those chaotic family portraits; just set the Intelligent ISO, point and shoot to get perfect photos of all of your most important events as they unfold, without the hassle of manual settings.

Intelligent Exposure – Light Detection: 
Unless you are a professional photographer or a lighting expert, chances are you struggle to light your photos properly from time to time.  Backlighting that interferes with the picture, bright sunlight that forces your subjects to squint against the glare, lights that are too dim - sometimes you’re so focused on getting the shot that you forget to take ambient lighting into consideration.  The Intelligent Exposure feature on the ZS8 automatically adjusts ISO sensitivity, aperture and shutter speed to compensate for any under-exposed or darkened areas in your pictures.  Your photos benefit from improve light/dark balance without sacrificing image quality.

Auto Backlight Compensation: 
Strong backlighting in a photo illuminates the background, but leaves subjects in the dark.  The ZS8’s Auto Backlight Compensation function detects backlighting and compensates for it; your pictures will appear more balanced and subjects will be brighter even when they’re backlit.

MEGA Burst Consecutive Shooting in Full Resolution: 
Snap off quick, consecutive shots with the ZS8 at approximately 1.9 frames per second at full resolution.  Take a series of shots of that winning goal, record fishing catch or moving ballet solo, and then keep the ones you like best.  The rest can be deleted right from the camera, making room for the next series of pictures.

HD Movie Recording / Zoom in Motion Picture: 
Record videos in 1280x720 HD, even in low lighting.  The 16x optical zoom also works with movie recording, so that you can capture great videos of everything from kids’ sports and school activities to wildlife in nature.

Built-in 70MB Memory: 
Forgot to put your memory card back after downloading your latest photos to your computer?  No problem!  The DMC-ZS8 has a built-in hard drive that can store up to 70MB of data, which you can later copy to your computer or SD/SDHC/SDXC memory card.  You can also transfer memory card data or photos you have stored on your computer back to the camera’s hard drive.  This is an invaluable feature, especially if you’re an avid vacation picture-taker or tend to fall behind on getting photos off your camera.  The integrated memory is a great back-up when your memory card is full and makes it possible to view your favorite photos right from your camera at anytime.

Long Battery Life: 
There are few things worse than realizing your camera’s battery is dead right as you’re about to snap a fantastic shot.  With its energy-saving Venus Engine, efficient lithium-ion battery and the ability to take approximately 340 pictures on a single battery charge, the DMC-ZS8 gives you more shooting time with less worry about a flat battery.

Battery Security Check: 
Using a battery that isn’t compatible with your digital camera can cause it to malfunction or worse.  The DMC-ZS8 has a function that checks if a non-Panasonic battery can be used safely with the camera, giving you more freedom to purchase a backup battery to use in case of emergency.  Remember; always check a battery’s compatibility before attempting to use it.

 

Summary

The Panasonic LUMIX DMC-ZS8 offers the sophistication of a DSLR camera with the compact size and convenience of a point-and-shoot unit.  With a powerful zoom, ultra wide-angle lens, high-quality image processor and all the advanced technology you’ve come to expect from Panasonic along with plenty of exciting new extras like POWER O.I.S., Intelligent Auto Mode and Intelligent ISO Control to help you get the most out of each and every photo, the LUMIX DMC-ZS8 makes taking great pictures straightforward and fun again.

SpecificationsExpand All

  • MORE DETAILS
    • Camera Effective Pixels
    • Sensor Size / Total Pixels / Filter
    • Aperture
    • Optical Zoom
    • Focal Length
    • Extra Optical Zoom (EZ)
    • Intelligent Zoom
    • Lens
    • 2-Speed Zoom
    • Optical Image Stabilizer
    • Digital Zoom
    • Focusing Area
    • Focus Range Display
    • AF Metering
    • Shutter Speed
    • Focus
    • AF Assist Lamp
    • ISO Sensitivity
    • White Balance
    • Exposure
    • Exposure Compensation
    • Light Metering
    • Face Detection
    • Still Image Scene Mode
    • Additional Still Image Scene Modes
    • Shutter Interval
    • Self Timer
    • Auto Review
    • Image Quality
    • Motion Picture Recording 4:3
    • Motion Picture Recording HD Movie
    • Aspect Ratio
    • Intelligent Exposure
    • Real-time Histograms
    • Composition Guide Lines
    • Scene Mode Help Screen
    • LCD Monitor
    • Playback Mode
    • OSD Language
    • Recording Media
    • Interface
    • Power
    • Battery Life
    • Built-in-Flash
    • Included Software
    • Standard Accessories
    • Quick Menu
    • Continuous Shooting Mode
    • Focus Icon Select
    • Optical Zoom in Motion Picture
    • Macro Zoom
    • Orientation Detector
    • Slideshow Mode
    • Show Histogram
    • Delete Image
    • PictBridge Support
    • Wind-Cut in Motion Picture
    • Intelligent ISO Control
    • Face Recognition
    • Intelligent Scene Selector
    • File Format
    • Mode Dial / Mode Button
    • Still Picture Recording 4:3
    • Still Picture Recording 3:2
    • Still Picture Recording 16:9
    • Still Picture Recording 1:1
    • Color Mode / Color Effect
    • Copy / Title Edit / Text Stamp
    • Digital Red Eye Correction (Red-Eye Removal)
    • Mode Switch
    • Easy Zoom / Zoom Resume
    • Thumbnails / Zoomed Playback
    • Calendar Display / Dual-Image Playback
    • Set Favorites / Rotate Image
    • DPOF Print Setting / Set Protection
    • Travel Date / World Time
    • Built-in-Memory
    • Microphone / Speaker
    • AF Tracking
    • Intelligent Resolution Technology
    • Optical Image Stabilizer
    • Playback Motion Picture
    • LUMIX Image Uploader
    • Recommended Humidity
    • Resize / Cropping / Aspect Conv. / Leveling
    • Dimensions (W x H x D)
    • Weight
    • UPC
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Accessories

Reviews

DMC-ZS8 is rated 3.0 out of 5 by 10.
Rated 2 out of 5 by from Lint under the lens, again! When this camera was new (2012), I was out of the country using it. It got lint or some sort of squiggles under the lens, which appeared in all photos unless I maneuvered the squiggles into a dark area. Not easy to do, and very annoying! When I returned, since the camera was warrantied, they repaired it free (December 2012). On my latest trip out of the country, it happened again! I spoke to Customer Service, and if I send the camera to them and pay $180.25 plus tax, I'll get a refurbished one (probably the same one) which is guaranteed for 90 days. They directed me to Square Trade for an additional warranty, but it only warranties new cameras, not refurbished ones. I'm afraid they've lost me as a customer. There are other camera companies. I've ruined two sets of photographs from my travels because of this problem, and I see other writers on this forum who have the same problem! Wake up, Panasonic. Tighten the lens or something!!
Date published: 2014-11-24
Rated 1 out of 5 by from Initially loved it Camera just 2 years old and now ruined because of dust in the sensor which spoils all photos with a bright background .
Date published: 2014-07-08
Rated 2 out of 5 by from Save Your Money You would think with a name like ZEISS that would be an indicator of quality. NOT! There are engineering issues with this camera that have been discussed at length on other forums. One being the inherant problem with dirt or some other anomalous debris getting on the platen and inside the lense. It is a recurring issue that affects photo quality regardless if sent in for repair. Maybe they forgot to design an "o" ring or something? Never had this issue with the big three or any other camera. My 1956 Leica runs circles around this thing and it uses FILM. It's a shame, that even my camera phone blows this thing out of the water.
Date published: 2013-09-19
Rated 2 out of 5 by from disappointed Great outdoor pictures but awful at occasions like weddings where the light may be dim. This is even with the flash on
Date published: 2012-10-21
Rated 3 out of 5 by from Slow on continue shots This is camera is almost perfect one for me, except it is two slow for continuing shots. It seems to take long to get focused on the next shot and even slower if the auto flash light is being powered up.
Date published: 2012-02-12
Rated 5 out of 5 by from Amazing Camera
Date published: 2012-01-07
Rated 2 out of 5 by from
Date published: 2012-01-06
Rated 3 out of 5 by from Disappointing "Upgrade" I previously had the ZS3 series camera which I LOVED. When I needed to replace it, I naturally went to the ZS8 after reading several reviews about poor image quality on the ZS10. Unfortunately, I didn't realize that the ZS8 was, contrary to its specifications, not even as good as my ZS3. I hope that a firmware update comes out which allows me to reduce the compression on the images and turn off the anti-hand shake feature (like my ZS3 could do). Another option would be a RAW format. Overall, it's still a good camera, but I am disappointed that the newer camera keeps making me long for my old ZS3...
Date published: 2011-11-16
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Support

Owner's Manuals
FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

    • Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

    • Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

    • Parts/Accessories - Order parts and/or accessories from our supply chain, Encompass.

    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • I am a professional photographer who is seriously considering switching to the Lumix mirrorless cameras. Does Panasonic have, or can you suggest, a web site that demonstrates how professional photographers are successfully using the Lumix professional cameras?
    In conjunction with our Panasonic.com web site, our Sales and Marketing team also runs LUMIXLOUNGE.COM This site features work from Panasonic’s Luminary team of professional photographers who have migrated to the Lumx mirrorless cameras. The site also features schedules to live on-line and dealer events as well as convenient links to our latest firmware updates. Additional features to expand the site are already in progress.

    Have more questions concerning your Panasonic camera?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I install firmware in my camera using an SD card?
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why am I having problems transferring photos via Wi-Fi directly to my computer?
    In the majority of cases the difficulty lies with the sharing attributes of the folder to which you are attempting to send photos to, and/or a mismatch in the computer's network name. First, check to see if you installed the PhotofunStudio software that came with your camera. During the installation, you will be asked if you want to create a "Lumix Share"folder. Answer "YES". This will automatically set the sharing attributes of this folder to allow sharing with an external device, the camera in this case. If you have not installed it, please install it now. Next, when Windows is installed it automatically creates a "workgroup"and gives it a default name of WORKGROUP. If the you changed this name, the camera must be changed to match the new name. This is done from the camera's Wi-Fi setup menu. Finally, after both of the above have been checked, please reset all the Wi-Fi settings back to their default values. Once this has been done, create a new connection.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why am I unable to view the photos on my camera after I have deleted some files from the SD card using the computer?
    It is not recommended that you delete or modify any photos on your SD memory card using your PC if you plan to move them back to the camera. Doing so can damage the file allocation table and your camera will not be able to read the files. You should immediately copy the remaining photos from your SD card to your PC. After doing so, using your camera, reformat the SD card.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • My camera's lens won't extend or retract. What do I do?
    We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If your lens still will not open or close, we suggest you consider having your camera serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • My lens cover won't open or close. What do I do?
    We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If you still find the lens cover will not open or close, you will want to consider having the camera serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What should I do to correct a "System Error Zoom", "System Error Lens", or "System Error Focus" message on my camera?
    We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If you still receive the "System Error *****" message you will want to consider having the camera serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • My camera won't power on. What can I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • The LCD screen on my camera is blank. What do I do?
    We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If your LCD screen is still blank, we suggest you consider having your camera serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
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