LUMIX ZS30: WiFi Enabled Compact Long Zoom Camera

In the majority of cases the difficulty lies with the sharing attributes of the folder to which you are attempting to send photos to, and/or a mismatch in the computer's network name. First, check to see if you installed the PhotofunStudio software that came with your camera. During the installation, you will be asked if you want to create a "Lumix Share"folder. Answer "YES". This will automatically set the sharing attributes of this folder to allow sharing with an external device, the camera in this case. If you have not installed it, please install it now. Next, when Windows is installed it automatically creates a "workgroup"and gives it a default name of WORKGROUP. If the you changed this name, the camera must be changed to match the new name. This is done from the camera's Wi-Fi setup menu. Finally, after both of the above have been checked, please reset all the Wi-Fi settings back to their default values. Once this has been done, create a new connection.

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To resize your photos, perform the following steps.

1. Open "PHOTOfunSTUDIO" program.
2. After program opens click on the "Edit" icon at the top.
3. Select "Resize" in the drop down menu.
4. Click on select all. That will place a check mark in all boxes.
5. Click on the "Next" button.
6. Use the "Up/Down" arrows to the left in the to "Expansion/Reduction ratio" section to adjust how much you want to enlarge or reduce the picture(s).
7. Click on the "Execute" button to continue.
8. Click on the "Yes" button to begin the resize.
9. Please wait for the process to complete.
10. Click the "OK" button to continue.

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It is not recommended that you delete or modify any photos on your SD memory card using your PC if you plan to move them back to the camera. Doing so can damage the file allocation table and your camera will not be able to read the files. You should immediately copy the remaining photos from your SD card to your PC. After doing so, using your camera, reformat the SD card.

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Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If your lens still will not open or close, we suggest you consider having your camera serviced.

For repairs and exchanges:

Ship your product to:

Panasonic Factory Service Center
4900 George McVay Drive
Suite B; Door-12
McAllen, TX 78503

Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

Once your unit arrives at the facility, you may contact us for status at:

Email: panacare@us.panasonic.com

Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If you still find the lens cover will not open or close, you will want to consider having the camera serviced.

For repairs and exchanges:

Ship your product to:

Panasonic Factory Service Center
4900 George McVay Drive
Suite B; Door-12
McAllen, TX 78503

Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

Once your unit arrives at the facility, you may contact us for status at:

Email: panacare@us.panasonic.com

Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If you still receive the "System Error *****" message you will want to consider having the camera serviced.

For repairs and exchanges:

Ship your product to:

Panasonic Factory Service Center
4900 George McVay Drive
Suite B; Door-12
McAllen, TX 78503

Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

Once your unit arrives at the facility, you may contact us for status at:

Email: panacare@us.panasonic.com

Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

For repairs and exchanges:

Ship your product to:

Panasonic Factory Service Center
4900 George McVay Drive
Suite B; Door-12
McAllen, TX 78503

Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

Once your unit arrives at the facility, you may contact us for status at:

Email: panacare@us.panasonic.com

Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.