Images http://i1.adis.ws/i/pcec/DMC-TS4A_ALT01?$PDP-Hero-Image-Desktop$
Variations
overview

LUMIX®DMC-TS4 12.1 Megapixel Digital Camera

Details
DMC-TS4
Features
  • 40ft Waterproof, 6.6ft Shockproof, 14°F Freezeproof, Dustproof
  • Full HD Video Recording in AVCHD/MP4 Format
  • GPS Function with Altimeter, Barometer, and Compass
Variations

Features

Lens Performance


LEICA DC Lens with Folded Optics Technology

The DMC-TS4 features a high-quality LEICA DC lens* with 4.6x optical zoom from 28mm wide-angle (35mm camera equivalent: 28-128mm). The folded optics of shaft guide method is adopted to secure the toughness of the lens unit. This lens unit comprises 10 elements and a prism unit in 8 groups, including an ED lens and 5 aspherical lenses with 6 aspherical surfaces passing the Leica's stringent standards to deliver exceptional optical performance to the edges.

* Converted to standard 35mm camera equivalent, at the maximum wide position.

Great lenses make great cameras

LEICA DC lens

28mm Wide-angle Lens

The 28mm wide-angle lens* lets you easily capture large groups of people indoors or expansive architectural structures and scenes with dynamic width and rich perspective, even from short distances.

* Converted to standard 35mm camera equivalent, at the wide-end.

9.3x Intelligent Zoom

The Intelligent Zoom is an extensive zoom function using digital zoom, however, you can even draw the subject 2x closer than the original optical zoom with minimum deterioration of image quality thanks to the Intelligent Resolution technology. This means the 4.6x optical can virtually extend to 9.3x equivalent.

POWER O.I.S.

The POWER O.I.S. (Optical Image Stabilizer) suppresses the low-frequency vibration hand-shake component, which is physically generated when pressing the shutter button or when shooting at night with a slow shutter speed.
Active mode is effective for video recording.

The POWER O.I.S. is also effective for scenes like these.

In Dimly Lit Rooms

Night Scenes

Macro Shots / Zoom Shots

Blurry Underwater Shots

Optical Image Stabilizer

Image Quality


12.1-megapixel Hi-Speed CCD

The 12.1-megapixel CCD with 2-channel signal output structure boasts higher signal transfer speed for the operations that require high performance and speed such as full HD video recording and high speed continuous shooting. The image quality is also improved thanks to the higher sensitivity which is made possible by highly efficient light condensation adoption larger on-chip micro lenses.

Venus Engine

The DMC-TS4's Venus Engine processes large amount of full HD data at high-speed. At the same time, the multi-task image-processing engine, the Venus Engine realizes a super-fast response time.

Intelligent Noise Reduction System

The excellent S/N ratio of the CCD sensor and the Intelligent Noise Reduction system in the Venus Engine make both photos and videos shot at any sensitivity from low to high and boast outstanding clearness.

This function is also available.

Intelligent Resolution Technology: Apart from the uniform enhancement of sharpness, the innovative technology Intelligent Resolution precisely performs signal processing pixel by pixel in the most effective way according to the area. As a result, images are naturally clear and crisp.

Video


1920 x 1080 Full HD Video in AVCHD Format / MP4 Format

The DMC-TS4 is an advanced photographic tool for recording not only great photos but also beautiful full HD 1,920 x 1,080 videos in AVCHD (MPEG-4 / H.264) format*1 / MP4 format. The AVCHD format excels in the compatibility with AV equipment like HDTVs or Blu-ray Disc™ players. The MP4 format has higher compatibility with computers.

Learn more about AVCHD

A special, dedicated button lets you instantly start recording videos while shooting photos without having to make any extra settings.

Formats to Match Your Needs

AVCHD: Optimal for viewing on a VIERA TV or with Blu-ray Disc™ players.

MP4: Optimal for viewing or editing on a computer.

* The video is optimized for web view by file conversion.

*1 Full HD (1,920 × 1,080) videos in AVCHD format are output by the image sensor at 30p (NTSC), and recorded at 60i (NTSC).
*2 These are standard times taken at a temperature of 23°C (73.4°F) and a humidity of 50%RH. The time available for recording varies depending on the environment, the interval between recordings, and the manner of use. Actual recordable time is the time available for recording when repeating actions such as switching the power supply [ON]/[OFF], starting/stopping recording, zoom operation, etc.
[For NTSC Areas] Maximum time to record motion pictures continuously with [AVCHD] is 29 minutes 59 seconds. (excluding when [GS] or [SH] is set) Motion pictures in [MP4] can be recorded continuously for up to 29 minutes 59 seconds. Also, motion picture recorded continuously in [MP4] is up to 4 GB.
The length of recording time depends on the capacity of the SD/SDHC/SDXC Memory Card.
Use a card with SD Speed Class* with "Class 4" or higher when recording videos. * SD Speed Class is the speed standard regarding continuous writing.

High-quality Sound

The videos come with the high-quality sound of Dolby® Digital Creator, to offer highly realistic sound to the motion images.

Dolby and the double-D symbol are trademarks of Dolby Laboratories.

Wind Cut

The Wind Cut function is available to block out most of the noise from background wind. This gives you higher quality sound when taking images on breezy days.

POWER O.I.S. with Active Mode

For more effective countermeasure against blur, the Active Mode is equipped with the DMC-TS4 for an option of image stabilization in video recording. This mode is especially effective in active video recording such as shooting while walking.

Without Active Mode*   With Active Mode*

OFF   ON

* Recorded with the DMC-ZS10(TZ20)

LED Light

The DMC-TS4 features an LED light that records beautiful videos even in dusky underwater environments or at a nighttime camp. A convenient auto function also automatically turns on the LED when the ambient light becomes dim.

4.6x Optical Zoom in Video Recording

The DMC-TS4 lets you use a 4.6x zoom for videos. It takes you right up close to images like animals and sports scenes.

Miniature Effect

The Miniature Effect Mode in which the peripherals are defocused while saturation and contrast is emphasized to look the picture like a diorama. The video recorded is played back in 10x fast-forwarding making it more comical to watch*.

* Sound will not be recorded with Miniature Effect and approximately 1/10 of the time period is recorded. (If you record for 10 minutes, the resulting motion picture recording will be approximately 1 minute long)

Miniature Effect

* The video is optimized for web view by file conversion.

These functions are also available.

iA (Intelligent Auto) Mode/Scene Mode: The camera makes the optimal settings automatically.
Still Image Recording: It is possible to take still image while recording video simultaneously*.
* The picture size is fixed to 3.5-megapixel (16:9).
Cut Animation: You can cut out a clear still image from a video in the camera thanks to the Intelligent Resolution technology.
Video Divide: You can divide a single video into two parts using only the camera.

Shooting Functions


Time Lapse Shot

Once the start time, the interval and the number of picture to shoot are set, the camera automatically records images. You can leave the camera and get a record of stationary observation for subjects such as flowers coming into bloom, scudding cloud, or wild animals in nature.

Fun Functions – Shooting

Miniature Effect

The Miniature Effect Mode in which the peripherals are defocused while saturation and contrast is emphasized to make the picture look like a diorama.

Panorama Shot

The Panorama Shot Mode makes it is possible to shoot a 360-degree horizontal / vertical panoramic image with consequent shots taken by overlaying the previous picture.

Enlarge Image

Fun Functions – Playback

Auto Retouch

The Auto Retouch function adjusts contrast and brightness to give different impression to the photo with just a press of a button. Appropriate retouch is automatically applied depending on the image – if the image was shot too dark, it can be clear and bright to look it nicer with this function.

Handheld Night Shot Mode

The Handheld Night Shot Mode generates a beautiful night scenery with illumination by multi-layering the images shot consecutively. Bright, glamorous night scenery can be recorded without using a tripod.

3D Photo Mode

The 3D Photo Mode* produces a 3D image in the camera. The image-processing method used by LUMIX records beautiful images with less distortion or visible image links.

* The picture size is fixed to 2-megapixel (16:9).

3D Image Viewer

Take 20 panning shots and the camera selects the two most suitable images – one for the right eye and one for the left eye – to synthesize a 3D composite.

The 3D image can be played back on MPO-compatible equipment such as VIERA HDTVs and digital photo frames, or printed.

These functions are also available.

4 Aspect Ratios: In addition to 4:3, 3:2, and 16:9, you can shoot with a 1:1 aspect ratio.

Response


Sonic Speed AF

The Sonic Speed AF and a quick start-up time give the DMC-TS4 super high speed response that helps to catch even the most fleeting photo opportunities.

AF Tracking

Once you focus on your subject, the AF Tracking automatically tracks it until you press the shutter. When you're taking images of an active subject, like children or pets, this function eliminates the need to press the shutter button halfway down repeatedly to readjust the focus.

3.7 fps in 12.1-megapixel Full-resolution

The DMC-TS4 lets you snap off consecutive shots at approx. 3.7 frames per second in full resolution*1. You can take a series of shots, then choose the one you like the best and delete the rest. You can also select High-speed Burst Mode or Flash Burst Mode.

*1 Focus, exposure, and White Balance will be fixed to the settings for the first picture. Depending on changes in the brightness of the subject, the recording may be brighter or darker from the second picture.

*2 The Burst speed changes according to the recording conditions.
*3 In 3-megapixel (4:3), 2.5-megapixel (3:2), 2-megapixel (16:9) or 2.5-megapixel (1:1) recording.
The number of burst recording pictures are limited by the picture-taking conditions and the type and/or status of the card used.
The number of burst recording pictures may increase when you use a card with fast writing speed or card is formatted.
The focus, zoom, exposure, White Balance, shutter speed and ISO sensitivity are fixed to the settings for the first picture.

These functions are also available.

Fast Start-up Time: The parallel processing of software achieves ultra high-speed start-ups.

Flash Burst Mode: You can take consecutive flash shots without having to wait for the flash to recharge*.

* Max. 5 images. In 3-megapixel (4:3), 2.5-megapixel (3:2), 2-megapixel (16:9) or 2.5-megapixel (1:1) recording.

 

Usability


iA (Intelligent Auto) Mode

In the iA (Intelligent Auto) Mode, the camera does all the work, leaving you free to compose shots and capture moments in both photo and video recording. The Intelligent Resolution technology and 9.3x Intelligent Zoom are always activated in the iA Mode.

Shake Detection - POWER O.I.S.*1

Gyrosensors detect hand-shaking and the O.I.S. lens shifts to compensate, helping prevent blurring caused by hand-shaking.

Motion Deblur

The Motion Deblur Mode*2 judges the appropriate shutter speed and suppresses motion blur. The shutter speed rises as high as possible activating the high-sensitivity recording by pixel mixed readout method.

Motion Detection – Intelligent ISO Control*3

The Intelligent ISO Control function detects subject movement and automatically adjusts the ISO setting and shutter speed to best suit the movement and light conditions.

Face Recognition*4

The Face Recognition function remembers faces that have been registered in the camera and provides the faces with optimal focus and exposure.

Face Detection - Face Detection AF/AE*1

The Face Detection function detects faces anywhere in the frame and automatically chooses the optimal focus and exposure. The Face Detection also features the Digital Red-eye Correction (Red-eye Removal) in photo recording.

Subject Detection - AF Tracking

Once you focus on your subject, the AF Tracking automatically and continuously tracks it and keeps it in focus and proper exposure.

Scene Detection - Intelligent Scene Selector*5

The Intelligent Scene Selector senses the ambient conditions and automatically selects one of Scene Modes: Photo (Scenery, Portrait, Macro, Night Portrait*6, Night Scenery or Sunset), Video (Scenery, Portrait, Macro or Low Light).

Happy Mode

The Happy Mode optimizes color, saturation and brightness to make images more vivid and true to the color of the scene you remember.

Light Detection - Intelligent Exposure*1

The Intelligent Exposure corrects the brightness in parts of the image that are too dark due to insufficient lighting, backlighting or use of the flash. This produces natural images that are close to the way they actually look to the human eyes.

*1 The POWER O.I.S., Intelligent ISO Control, Face Detection AF/AE, and Intelligent Exposure are automatically turned on in the iA Mode and can be turned on or off in the P/M Mode or some Scene Modes.
*2 The picture size may be reduced.
*3 The Intelligent ISO Control is automatically turned on in the iA Mode and can be turned on or off in the P Mode or some Scene Modes.
*4 Turn the Face Recognition ON and register the person with full-face portrait on the shooting menu in advance.
Recognition performance varies greatly depending on shooting conditions, i.e., according to factors such as angles, facial expression and lighting, so operation under all conditions cannot be guaranteed. Because the camera searches for faces that are similar to registered faces, there are cases where the faces are not correctly recognized when the registered image and the shooting image varies much. When facial characteristics are similar, particularly between parents and their children or brothers and sisters, the camera may not distinguish the faces.
*5 With some subject and shooting conditions, it is just not possible to judge the best shooting details. When this happens, it is recommended that you shoot with the Scene Mode that best suits your purpose.
*6 In the iA Mode, the Night Portrait is not identified when the flash is turned off.

Trust iA!

Manual Exposure

The DMC-TS4 provides easy-to-use manual controls. You can set the aperture to control the depth of field, and adjust the shutter speed to freeze moving subjects or create a motion blur that exaggerates the feeling of movement.

2.7-inch LCD with AR Coating

The DMC-TS4's 2.7-inch LCD features 230K-dot Intelligent LCD with wide-viewing angle. It automatically adjusts the brightness in 11 steps according to shooting conditions. In addition, the AR (anti-reflective) coating LCD minimizes glare and provides clear images, for high visibility even in outdoor brightness.


Intelligent LCD

These functions are also available.

Battery Life: The energy-saving Venus Engine and the efficient, rechargeable lithium-ion battery lets you take approx. 310 shots on a single battery charge*.

     

     

Archive and Share


3D Image Viewer / VIERA Link

Photos or videos recorded in AVCHD on SD/SDHC/SDXC Memory Cards are easy to view on a Panasonic VIERA TV. Simply insert the card into the VIERA Image Viewer (SD/SDHC/SDXC Memory Card slot) on VIERA TV or Blu-ray Disc™ players to playback your contents.

With the DMC-TS4, you can use an optional HDMI micro cable to output images you took from the camera directly to the TV for VIERA Link. The pictures taken with the 3D Photo Mode via the 3D Image Viewer offers you a whole new exciting experience.

 

LUMIX HD Networking

The HDMI output function requires the optional RP-CHEU15 HDMI micro cable. Please confirm that the TV you are connecting to has an HDMI input terminal compatible with the selected signal. Depending on the cable used, some functions may not be possible. Panasonic HDMI cables are highly recommended.
AVCHD motion images recorded with AVCHD-compatible digital video cameras cannot be played on the DMC-TS4. AVCHD motion images recorded onto an SD/SDHC/SDXC Memory Card or a DVD disc cannot be played on a device that does not support the AVCHD standard. SDHC Memory Cards and SDXC Memory Cards can be used only in equipment that is compatible with their respective formats. If the computer being used does not support SDXC Memory Cards, a message prompting you to format may appear. (Doing so will cause recorded images to be erased so do not choose to format.) If the card is not recognized, please refer to the support site.

http://panasonic.net/avc/sdcard/information/SDXC.html

More detailed information is available on our support site.

http://panasonic.jp/support/global/cs/dsc/

LUMIX Image Uploader

You can upload images to Facebook™ (photos and videos) and YouTube™ (videos) with simple operation.

* LUMIX Image Uploader starts up automatically on the computer if the supplied software "PHOTOfunSTUDIO Ver. 6.0" or later is installed.
In other case, start up the menu by double-clicking the file “LUMIXUP.EXE" in the folder below:
[My Computer] > [Removable Disk] > DCIM > AD_LUMIX (Windows)
Facebook is a registered trademark or trademark of Facebook, Inc.
YouTube is a registered trademark or trademark of Google Inc.

PHOTOfunSTUDIO

The PHOTOfunSTUDIO 8.1 Advanced Edition makes it possible to sort and organize photos and videos not only of those newly taken but also of those stored in your computer with quick start-up and fast read-in of images.

Recorded videos can be edited with the Short Movie Story function and written into MPEG2 to burn onto a DVD disc. You can also enjoy making photos and videos slideshows with a variety of effects and use your iTunes music library as background music. It is also possible to put a title or add comments on the scene utilizing the information from the people's names registered in Face Recognition.

More information

These functions are also available.

     

     

   

Tough Design


Tough Body with Rugged Design

The DMC-TS4 is shockproof, waterproof, dustproof and freezeproof in design. Swim along with tropical fish and capture shots of beautiful coral reefs, or take recordings of your friends around a camp fire. The DMC-TS4 is an extremely versatile camera that you can take with you wherever the action calls.

With waterproof performance to a depth of 12m equivalent to the "IPX8" and "IP6X" standard, the DMC-TS4 supports active shooting on a beach, underwater or in a pool. If the camera gets dirty, soil and dust can be washed off by using water.

The DMC-TS4 is shockproof from a height up to 2m in accordance with the "MIL-STD 810F Method 516.5-Shock" test standard. It lets you shoot actively while moving around with the camera in one hand.

The DMC-TS4 is dustproof equivalent to the "IPX8" and "IP6X" standard. While hiking or playing sports, fine dust particles can enter through gaps in the camera body and cause malfunction. The DMC-TS4 can be used in these activities without problems.

With freezeproof to -10 degrees C, the DMC-TS4 supports shooting while skiing, snowboarding or skating.

Quad Indicator

The DMC-TS4 is specially designed for active outdoor use. It adopts GPS, compass, altimeter and even barometer to show and record altitude, barometric pressure and orientation data. The barometer also works for indicator for depth underwater.

Altimeter Log

The altitude gains higher accuracy by using GPS data with DMC-TS4. The barometric trend is available which helps users to forecast the climate and the log of altimeter log tells how high he/she was.

GPS Function

The LUMIX GPS displays not only latitudes and longitudes, but also the area information that covers 203 countries or regions and the landmark information of over 1,000,000 locations in 82 countries or regions.


My Landmark Function

You can even create your own landmarks with the DMC-TS4 for your home, family's or any places you like. (Max. 50 places).

Easy-to-Set

Simply select “GPS” and shoot, and then information of latitude and longitude is recorded to EXIF data of the photo / video.*2

Auto Clock Setting

Internal clock of the camera is automatically adjusted to the local time of the place where the camera is, so you do not have to set the clock manually whether you go abroad or come back home.

*1 The information of Landmark may not be displayed depending on the country or region.
*2 The information of videos is recorded in the maker note for the AVCHD / MP4 files.

The GPS function is not available in China.

© 2011 NAVTEQ All rights reserved.
This service uses POI (Points Of Interest) of Shobunsha Publications Inc. "MAPPLE" is a trademark of Shobunsha Publications,Inc.

© Shobunsha Publications Inc.

GPS may not work in China or in the border regions of countries neighboring China.
Depending on the locations, it may not be possible to correctly receive the signals from the GPS satellites. In such cases, positioning may not be possible, or significant positioning discrepancy may occur.
Information measured on this unit is only a rough indication. Do not use it for technical purposes.
When using this unit for full-scale mountain climbing, trekking, or underwater, use the measured information (bearing, altitude, depth, atmospheric pressure) only as a rough indication, and always carry a map and purpose-built measurement tools.

For Full-fledged Diving Use Optional Marine Case DMW-MCFT3

The DMW-TS4 is compatible with the optional marine case. This will protect your LUMIX all the way to a depth of 40 meters. It lets you take clear, beautiful photos underwater.

Learn more about Marine Case

About Waterproof / Dustproof performance of the camera

Waterproof/Dustproof Performance

This camera’s waterproof/dustproof rating complies with the “IPX8” and “IP6X” ratings. Provided the care and maintenance guidelines described in this document are strictly followed, this camera can operate underwater, to a depth not exceeding 12 m (40 feet) for a time not exceeding 60 minutes.*1

Anti-shock Performance

This camera also complies with “MIL-STD 810F Method 516.5-Shock”. The camera has cleared a drop test from a height of 2 m (6.6 feet) onto 3 cm (0.1 feet) thick plywood. In most cases this camera should not sustain any damage if dropped from a height not exceeding 2 m (6.6 feet).*2

This does not guarantee no destruction, no malfunction, or waterproofing in all conditions.

*1 This means that the camera can be used underwater for specified time in specified pressure in accordance with the handling method established by Panasonic.
*2 “MIL-STD 810F Method 516.5-Shock” is the test method standard of the U.S. Defense Department, which specifies performing drop tests from a height of 122 cm (4 feet), at 26 orientations (8 corners, 12 ridges, 6 faces) using 5 sets of devices, and passing the 26 orientation drops within 5 devices. (If failure occurs during the test, a new set is used to pass the drop orientation test within a total of 5 devices)
Panasonic’s test method is based on the above “MIL-STD 810F Method 516.5-Shock”.
However, the drop height was changed from 122 cm (4 feet) to 200 cm (6.6 feet) dropping onto 3 cm (0.1 feet) thick plyboard. This drop test was passed. (Disregarding appearance change such as loss of paint or distortion of the part where drop impact is applied.)

Handling of the camera

  • Waterproofing is not guaranteed if the unit is subject to an impact as a result of being hit or dropped etc. If an impact to the camera occurs, it should be inspected (subject to a fee) by a Panasonic’s Service Centre to verify that the waterproofing is still effective.
  • When the camera is splashed with detergent, soap, hot spring, bath additive, sun oil, sun screen, chemical, etc., wipe it off immediately.
  • Waterproof function of the camera is for sea water and fresh water only.
  • Any malfunction caused by customer misuse, or mishandling will not be covered by the warranty.
  • The inside of this unit is not waterproof. Water leakage will cause malfunction.
  • Supplied accessories are not waterproof (excluding Hand Strap).
  • Card and battery are not waterproof. Do not handle with a wet hand. Also, do not insert wet card or battery into the camera.
  • Do not leave the camera for a long period of time in places where temperature is very low (at ski resorts or at high altitude etc.) or very high [above 40? (104 °F)], inside a car under strong sunlight, close to a heater, on the beach, etc. Waterproof performance may be degraded.

Awards

  • Best of Gizmodo 2012 - Rugged Waterproof Camera?$PDP-Awards-Desktop$
    Best of Gizmodo 2012 - Rugged Waterproof Camera

SpecificationsExpand All

  • Metrics
    • Dimensions (W x H x D)
    • Weight
  • Optics
    • Camera Effective Pixels
    • Sensor Size / Total Pixels / Filter
    • Aperture
    • Optical Zoom
    • Focal Length
    • Extra Optical Zoom (EZ)
    • Intelligent Zoom
    • Lens
    • Optical Image Stabilizer
    • Digital Zoom
    • Focusing Area
    • AF Assist Lamp
    • Focus
    • AF Metering
    • Shutter Speed
  • Recording
    • File Format
    • Mode Dial / Mode Button
    • Still Image Scene Mode
    • Continuous Shooting Mode
    • Motion Picture Recording (*2)
    • AVCHD (Continuous recordable time [motion pictures])
    • MP4 (Continuous recordable time [motion pictures])
    • AVCHD (Actual recordable time [motion pictures])
    • MP4 (Actual recordable time [motion pictures])
    • Exposure
    • Exposure Compensation
    • Auto (AE) Bracketing
    • Light Metering
    • ISO Sensitivity
    • Still Picture Recording
    • Image Quality
    • White Balance
    • Color Mode / Color Effect / My color
    • Digital Red Eye Correction (Red-Eye Removal)
    • GPS
    • Zoom in Motion Picture
    • Self Timer
  • Playback
    • Playback Mode
    • Thumbnails / Zoomed Playback
    • Calendar Display / Dual-Image Playback
    • Set Favorites / Rotate Image
    • Show Histogram
    • DPOF Print Setting / Set Protection
    • Retouch
    • Resize / Cropping / Aspect Conv. / Leveling
    • Copy / Title Edit / Text Stamp
    • Cut Animation
    • Video Divide
    • PictBridge Support
  • Setup
    • OSD language
  • Others
    • LCD Monitor
    • Built-in-Flash
    • Recording Media
    • Built-in-Memory
    • Microphone / Speaker
    • Interface
    • Power
    • Battery life (approx.)
    • Included Software
    • Standard Accessories
  • Further Specifications
    • NOTE
    • UPC
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Reviews

DMC-TS4 is rated 3.0 out of 5 by 13.
Rated 4 out of 5 by from Convenient, easy to use, quality pics It is my favorite camera, because it can be used in many situations, as it is portable, waterproof and has a wide angle lens.
Date published: 2015-03-23
Rated 1 out of 5 by from oneway camera I bought the camera for my snorkeling holidays but at the first snorkeling trip and after 20 pictures the camera stopped working. Water was in the camera. I handeld the camera with care, I read the manual carefully and I didn't anything wrong. Panasonic refuses guarantee service because they says I did something wrong with the camera. That is not true - the camera is just not OK and I want my money back.
Date published: 2013-02-28
Rated 4 out of 5 by from My take on the DMC-TS4 The good is the camera takes very good to excellent pictures. The bad is charging via USB is not an option. The ugly is the price and the supporting software. Picture options are well represented. Some decent SLR's do not have as many settings or options for precision or situation shooting. The bad is the lack of a second battery. One would think for the cost of the unit and the inability to charge via USB a second battery would be provided. The Supporting software should not have been mentioned honestly. It is subpar to the quality of the camera and takes away from the experience. I have not had any issues arise to need customer support so I cannot comment on that aspect.
Date published: 2013-02-05
Rated 1 out of 5 by from Leaks I followed the instructions as well. After using it 4 times snorkeling...the screen started to flicker in and out. It's a cool camera with nice features...I just don't think it's made to handle the claimed specs. The screen has come back and I'll give it another try. Hopefully it doesn't leak again.
Date published: 2012-10-15
Rated 4 out of 5 by from Nice waterproof camera Before the purchase, I've read many reviews and went to B&H to feel each of the waterproof camera. I ended up buying this and so far have been pretty satisfy with it. The battery lasts pretty long and I've used it underwater in the beach and pools. My son even dropped it from about 3 ft onto concrete with no problem. So far so good. This was purchase with an idea to abuse it. One only minor down side is that it is bulkier than other waterproofs and I am worry about the negative customer service I read about.
Date published: 2012-09-20
Rated 4 out of 5 by from Yes it is VERY Waterproof We use this camera mounted to our paddles and snap photos whilst running class III ~ V whitewater. The camera spends the entire time wet.
Date published: 2012-08-20
Rated 5 out of 5 by from Nice camera Bought it for a trip to Hawaii, went snorkeling and got great shots. Took some vieos that look good. GPS function was great. No complaints.
Date published: 2012-08-20
Rated 2 out of 5 by from Disappointed I bought this camera last June 2012 thinking that I can use it underwater in preparation of me and my husbands trip. Last saturday tried using it underwater and to my dismay water leakage occurred. I wonder how it happened when I was very sure that I did all the check all that there is to check before using it underwater. In fact I studied the manual very well. Now my camera is at the service center and I dont know if it can be fix. And I lost the opportunity to capture our underwater experience.
Date published: 2012-08-01
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Support

FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

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    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

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    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • I am a professional photographer who is seriously considering switching to the Lumix mirrorless cameras. Does Panasonic have, or can you suggest, a web site that demonstrates how professional photographers are successfully using the Lumix professional cameras?
    In conjunction with our Panasonic.com web site, our Sales and Marketing team also runs LUMIXLOUNGE.COM This site features work from Panasonic’s Luminary team of professional photographers who have migrated to the Lumx mirrorless cameras. The site also features schedules to live on-line and dealer events as well as convenient links to our latest firmware updates. Additional features to expand the site are already in progress.

    Have more questions concerning your Panasonic camera?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I install firmware in my camera using an SD card?
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • My camera won't power on. What can I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Is water damage to my waterproof camera covered under warranty?
    The camera would need to be sent to our repair center for evaluation to determine if the warranty would apply.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How long should my battery last?
    CIPA figures which range from 300-400 photos (depending on the camera model). CIPA measurement methods use a very controlled method to measure battery life. The procedure takes a specific number of shots at a fixed interval, with a fixed ratio of flash photos. While this method provides a standardized measurement that can be used to compare two cameras, it's far from how the camera is actually used. Life expectancy can be affected by any of the following: If the flash is used, the total number of photos can decrease by 30-40% If the camera has GPS, you can expect up to a 50% reduction in battery life. If the customer has no immediate need for GPS disable the feature in the camera's menu options. While the battery saver feature will turn the LCD panel off after a preset time (and place the camera into sleep mode) the camera still draws some power from the battery. We suggestion, turn the camera after each shot. At social gatherings, try and minimize passing the camera around the table to have others look at the photos. The LCD panel consumes ~30% of the total power.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why do I have spots on some of my photos?
    Spots can occur due to dust or dirt inside the lens, or when flash is used in a very dusty environment.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What size SD Card can I use in my camera?
    Cameras with a manufacturing date of 2006 or before can only use Standard SD Cards (2GB Max). Models manufactured from 2007 to 2009 can only use Standard SD Cards and SDHC Cards (32GB Max). Cameras manufactured 2010 and later are also compatible to the SDXC memory card format. While your camera?s owner?s manual may state a maximum size, that size was the largest that was available when your camera was manufactured. Any currently available SDXC card, which will eventually increase to maximum of 2 TB is compatible. As the maximum size increases, to 2 TB, we do not anticipate any need for firmware updates.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why am I unable to view the photos on my camera after I have deleted some files from the SD card using the computer?
    It is not recommended that you delete or modify any photos on your SD memory card using your PC if you plan to move them back to the camera. Doing so can damage the file allocation table and your camera will not be able to read the files. You should immediately copy the remaining photos from your SD card to your PC. After doing so, using your camera, reformat the SD card.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What should I do to correct a "System Error Zoom", "System Error Lens", or "System Error Focus" message on my camera?
    We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If you still receive the "System Error *****" message you will want to consider having the camera serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • There are vertical/horizontal lines in my LCD screen. What do I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
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