Images DMC-L10K, , HeroImage

LUMIX® L10 10.1 Megapixel Digital Camera

  • SLR Camera w/ Full-Time "Live View": See how settings will affect your photo
  • LEICA DC Vario-Elmarit Lens: Interchangeable Lens SLR Digital Camera
  • 2.5" Free-Angle LCD Screen: Preview your photos easily.



SpecificationsExpand All

  • More Details
    • Camera Type
    • Camera Effective Pixels
    • Image Sensor
    • Image Sensor Size
    • Extra Optical Zoom
    • Focal Length
    • Lens
    • Lens Construction
    • Aperture Type
    • Aperture Range
    • Mount
    • Optical Image Stabilizer
    • Digital Zoom
    • Focusing Area
    • Closest Focusing Distance
    • Maximum Magnification
    • Diagonal Angle of View
    • Filter Size
    • Max. Diameter
    • Overall Length (Lens only)
    • Weight (Lens only)
    • Focus
    • AF/AE Lock
    • AF Assist Lamp
    • ISO Sensitivity
    • White Balance
    • White Balance Adjustment
    • Color Temperature Setting
    • Exposure
    • Exposure Compensation
    • Auto Bracketing ( AE)
    • Light Metering System
    • Light Metering
    • Metering Range
    • Shooting Mode (Mode Dial)/Rec. Mode
    • Scene Modes
    • Advanced Scene Mode
    • Shutter Speed/Shutter System
    • Self Timer
    • Color Effect Mode
    • Color Mode
    • Recording Format
    • Image Quality
    • Motion Image (Quick Time Motion JPEG)
    • 4:3 Aspect Ratio (Still Image)
    • 3:2 Aspect Ratio (Still Image)
    • 16:9 Aspect Ratio (Still Image)
    • Burst Shooting Mode
    • Protection/Erase
    • Built-in Flash Type/Mode
    • Flash Synchronization
    • X-Sync Speed
    • Viewfinder
    • LCD Monitor
    • Playback Mode
    • OSD Language
    • Recording Media
    • Interface
    • Direct Print
    • Color
    • Power
    • Battery Life
    • Included Software
    • Standard Accessories
    • Dimensions (H x W x D)
    • Weight



  • How do I reset the folder and picture number?
    Go into the "Setup" menu and scroll until you reach "Rec. Reset" or "No. Reset" and follow the reset procedure there.
  • How do I reset my digital Camera ?
    * To reset your camera, first make sure your camera is not in the iA mode.
    1. Press the [Menu/Set] button to bring up the Menu screen
    2. Highlight the "Setup" icon
    3. Press [Menu/Set]
    4. Scroll through the "Setup" pages until you highlight "Reset"
    5. Press [Menu/Set] again follow the screen prompt to highlight "Yes"
    6. Press [Menu/Set]
      Note: Some cameras will have a second prompt (do the same) until you have returned to the "Setup" page.

    You have now reset the camera.

  • How do I know when my Digital Still Camera battery is fully charged?
    When a battery is inserted into a Panasonic charger a green steady light will appear. When the green light goes out, the battery is completely charged, and ready to use in the camera. A blinking GREEN LED indicates a charging problem. The battery can be "shorted", though more often it is caused by a battery that is too hot or too cold. The battery should be allowed to come to room temperature before charging. Also, if the battery is 100% discharged, the blinking condition will subside after the battery has been on the charger for 10-15 minutes. If the condition persists, the battery should be replaced.
  • How do I install the software?
    You can install the software that came with your camera in the same fashion as any other software you may have used on your PC. There are no special procedures unique to this software.
  • How do I insert/remove the SD card or battery?
    The SD Card slot and battery compartment are located next to each other. They can generally be found on the bottom or side of the camera behind the door labeled "Memory card/battery". If you need more assistance please click here for Help & Tutorials.
  • How do I download photos from my camera's built in memory?
    To download photos from the internal memory simply remove the SD card if you have one inserted in your camera before you connect the USB cable to your computer.
  • How do I download a copy of the software that came with my camera, I lost mine?
    The software cannot be downloaded. Please contact our parts department who can supply a copy after proof of purchase is provided. There is a small charge for shipping.
  • How do I correct "system error zoom"?

    This error message indicates an internal problem and would require service. Click Here.

  • How do I convert AVCHD into an MPEG2 file?
    To begin the process open "PhotoFunStudio" program.
    1. When the program is opened click on the button to display videos only.
    2. Click on the edit movie icon.
    3. From the drop down list select "Convert MPEG2".
    4. Click on the AVCHD thumbnails you wish to convert. The selected thumbnails will be highlighted in blue and have a checkmark in the box at the upper left.
    5. When you have selected all the thumbnails for conversion click the "Next" button.
    6. Click on the "Execute" button to begin conversion.
    7. Click "Yes" to continue.
    8. Please wait while the files are being converted.
    9. Once done click "OK" to continue.
    10. Click "Close".
    11. Now click "Yes" to exit the wizard.
    12. The converted videos will now have an MPEG2 icon in the lower right corner.

    Click here for Help & Tutorials

  • How do I change the picture size in my camera?
    To change the file size of your picture please follow these instructions.
    1. Turn the camera on.
    2. Put the camera into the "REC" mode.
    3. Press the "Menu/Set" button to access the menu.
    4. Highlight "Picture Size" and press the "Right" button.
    5. Select the file size you wish by highlighting it and press the "Menu/Set" button.
    6. Press "Menu/Set" again to exit the menus.

    Click here for Help & Tutorials

  • How can you delete a picture you've just taken during Auto Review?
    Press, "Playback" to bring up image, then press "Trash Can" to delete.
  • How can videos and pictures be transferred to my PC without using the supplied software?
    Connect the camcorder to the PC via USB cable. After camcorder and PC are connected, drag and drop the files to the specified folder.
    Note: The files that are drag and drop cannot be edited, burn or playback using the supplied software.
    It is recommended to use the supplied software to transfer the pictures and videos to the PC.
  • How can the error message "Check card" be resolved when inserting SD card.
    Confirm the SD card is not in "LOCK" position.
    Check if the SD works in the PC. If yes, format the SD card using the PC and reinsert the SD card.
    If the issue persists try to use a different SD card. If the issue remains on all of the SD cards the camcorder needs servicing. Click the link below and submit a new repair request:
  • How can I take better pictures with my camera?
    Taking better pictures comes with practice and an understanding your camera. You must learn which settings are best for various types of photos, but eventually you will see that you are taking better photos and enjoying your new camera more and more.

    Click here for Help & Tutorials

  • How can I stop the "This Battery Cannot be Used" message?
    This message appears when a non-Panasonic battery is used. If the battery is a genuine Panasonic battery, then it should be replaced.
  • How can I resize my photos in PhotoFunStudio?
    To resize your photos, perform the following steps.
    1. Open "PhotFunStudio" program.
    2. After program opens click on the "Edit" icon at the top.
    3. Select "Resize" in the drop down menu.
    4. Click on select all. That will place a check mark in all boxes.
    5. Click on the "Next" button.
    6. Use the "Up/Down" arrows to the left in the to "Expansion/Reduction ratio" section to adjust how much you want to enlarge or reduce the picture(s).
    7. Click on the "Execute" button to continue.
    8. Click on the "Yes" button to begin the resize.
    9. Please wait for the process to complete.
    10. Click the "OK" button to continue.

    Click here for Help & Tutorials

  • How can I register for the warranty of my product?
    You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
  • How can I maximize my SD Card?
    The maximum amount of space will be achieved when all previous photos have been deleted. The actual number of photos your card can hold will vary depending on the size, resolution and content of the photos.
  • How can I improve shooting in low lighting conditions when using the kit lens (H-VS014140)?
    Shooting in low light situations is more dependent on the photographer's knowledge of photography than it is on the camera's capability. There really aren't any "magic settings" Longer exposures using a tripod mounted camera will produce the best results. Increasing the ISO can make the task easier, though one must be careful to monitor how much noise could be added.
  • How can I download video to a MAC?
    Connect to your Mac with the USB cable and import with iMovie 11.
  • How can I copy photos to my PC?
    To copy photos to your PC, perform the following steps.
    1. Launch the "PhotoFunStudio" program.
    2. After the program has opened click on the "Copy to PC" icon.
    3. Click on the icon of the connected device.
    4. Please wait while photos are imported.
    5. The pictures showing will be imported when you click "Next".
    6. Choose the save destination by clicking on the "Browse save destination folders" then click on the "Execute" button.
    7. Click "Yes" to continue.
    8. The images will be copied to the destination folder on your computer.
    9. When transfer is complete click on the "OK" button.
    10. Click on the "Close" button to exit the "Copy to PC" wizard.
    11. Confirm you want to exit by pressing "Yes".

    Click here for Help & Tutorials

  • How can I check the status of my camera repair?
    You can check the repair status of your camera by clicking on the link below and entering your email address and password. Click Here or contacting our Call Center at 1-800-211-7262.
  • How am I able to correct the error message that my laptop does not find the new equipment whenever I connect my Camcorder to the laptop?
    Make sure that you are using the supplied USB that comes with the Camcorder. Then, attempt to connect the camcorder to a different USB port. Also, you may try to connect to a different PC to determine whether the issue is with the PC or camcorder.
  • English is not my native language and I've noticed that Panasonic's cameras sold in the U.S. only support English and Spanish. How can other languages be added?
    Unfortunately, they can't. The languages are embedded into the microprocessor, and selected for each regional version of our cameras. A note of warning - do not attempt to load firmware intended for another region into your camera. It will not change the available languages and it may seriously damage your camera. Such damage is not covered under the product warranty.
  • Does this camera us SDXC memory cards?
    Yes, it can use standard SD cards, SDHC cards, and SDXC cards.
  • Do you supply software for Mac OS10?
    We regret to inform you that Apple support is not provided with this product.
  • Do I need to install firmware updates for my camera that are posted on the Panasonic website?
    Firmware updates are usually not mandatory. They are released to correct minor issues that were discovered after the product was released. We suggest you read the description of what changes the new firmware makes. If you are experiencing that condition, you may wish to install the update.
  • Do I get software with my camera?
    PHOTOfunSTUDIO 8.0 LE (Windows XP/Vista/7). This software allows you to copy still pictures or motion pictures to a computer and sort the copied pictures by their recording date and time, model name of the digital camera used, or other attributes. You can write pictures to a DVD, create a Slide Show using your preferred music or effects and so on before saving it to a DVD.
  • Can you connect this camera to my TV?
    Yes, with the supplied cable.
  • Can this camera take video?
    Yes. This unit can record motion pictures in either AVCHD or MP4 formats.
  • Can the camera's menu be shown in any other language?
    Cameras sold for the US market generally support English and Spanish. Portugese is also now supported in some 2012 models.
  • Can I use larger (4GB or more) SDHC or SDXC cards in my camera?
    Unfortunately not. The transition from SD to SDHC, and from SDHC to SDXC also required some hardware redesigns.

    Cameras that are compatible with SDHC will have the SDHC logo on the camera body. 2010 models compatible with SDXC cards will have the SDXC logo on the camera body. More info on the various types of SD cards can be found at

  • Can I use a third party software to edit the RW2 ( RAW) files that I take with my camera?
    Any program that can open the Panasonic's RAW file can be used. However, RAW files do differ from model to model, so while your software may work with one camera's RAW files, there is no implied compatibility to other models. Many 3rd party software's do offer updates for new camera models as they are released. If you determine your software cannot open the RAW file, you need to check with your sotware's originator for updates.
  • Can I use a class 10 SDHC card with this camera?
    Yes, you can.
  • Can I retrieve video that I deleted from my SD card?
    There are third party software products on the market for SD Card recovery.
  • Can I record in PAL?
    No, NTSC only.
  • Can additional languages be added to the camera?
    The camera is unable to add additional languages.
  • Are there firmware updates available for my camera?
    If the "Drivers & Downloads" tab is visible, then there are updates available for your camera.

    Firmware updates are occasionally released to correct minor problems that may have been discovered after the camera was released. Not all cameras may experience the issue that was responsible for the firmware update. Review what the firmware changes and see if you are experiencing the problem that the new version corrects. If so, install it - If not, no need.
  • Are cameras sold in the U.S. covered by an International Warranty?
    Generally, no. Some cameras sold abroad are sold with an international warranty. In order for the warranty to be valid, the proof of purchase must show that the camera was purchased in a country that offers products with international warranties. "Gray Goods", foreign versions purchased in the U.S. would generally not have a valid U.S. warranty, and in some cases even obtaining an out of warranty repair could be a problem when parts are not available.
  • Am I able to download updated editing software compatible with Windows 8?
    The CD-ROM HD Writer AE 4.0 is compatible with Windows 8 OS. When the software is installed, a message "This OS is not supported." will be displayed. However, continue with the installation. An application error message ngen.exe might also appear in the installation process, to resolve this click OK to allow the install to complete. After startup, a message may also appear prompting to turn off the Aero theme. Click OK to proceed, If you do not have a copy of the software, there are copies available for purchase at our Parts Department website:

    Or by phone at 1-800-833-9626. The operating hours are Monday to Friday 9AM to 6PM EST.

  • Where can I find the firmware for my device?
    Click here and enter your model number into the Get Support Now search box. Once your model appears, click on the "Support" link under the picture of your model. This will bring you to the Support Page for your model. If there are any firmware updates available for your model, they will be located under the Drivers & Downloads tab. If there is no Drivers & Downloads tab, your device's firmware is up to date.
  • When I handle my "G" series camera sometimes the LCD screen goes blank. What do I do?
    Most G Series cameras include a feature that will automatically turn the LCD screen off and switch to the Electronic Viewfinder (EVF) when the user brings the camera to their eye. When this feature is enabled, and the user’s finger (or any other object) comes near the eye piece, it may activate the feature. This Eye Sensor feature is located in the Custom Settings menu.
  • What size SD Card can I use in my Camera?
    Cameras with a manufacturing date of 2006 or before can use Standard Sd Cards ( 2GB Max ) only. Models manufactured from 2007 thru 2009 can use Standard SD Cards and SDHC Cards ( Max 32GB ) Cameras Manufactured 2010 and later can use all SD Cards up to and including SDXC cards (64GBMax ).There is no firmware update that willincrease the maximum size of the SD Card for allowable usage.
  • What should I do if my camera won't turn on?
    First, ensure that the batter is fully charged, keeping in mind that the charge indicator light turns off after charging is complete (approximately 90 minutes). A depleted battery will usually cause the camera to power on, and then quickly off. If your battery is more than a year old, it may need to be replaced. A new battery can be purchased from the Panasonic National Parts Center by calling 800-833-9626 or visiting
  • What is the crop factor on micro 4/3 cameras?
  • What is O.I.S?
    O.I.S (Optical Image Stabilizer) helps to reduce the effects of shake during the recording while walking, or holding the unit and recording the subject while using zoom.
  • What is AVCHD?
    AVCHD stands for Advanced Video Coding High Definition. AVCHD is the format for recording and playback of High Definition Videos.
  • What does the letter at the end model number mean?
    The letter denotes the color of camera.

    "A" = Blue camera
    "B" = Blue camera
    "D" = Orange camera
    "G" = Green camera
    "H" = Gray camera
    "K" = Black camera
    "P" = Pink camera
    "R" = Red camera
    "S" = Silver camera
    "T" = Brown camera
    "V" = Violet camera
    "W" = White camera
    "Y" = Yellow camera
  • What color space setting is used for Panasonic cameras?
    Panasonic's "G" series camera offer two selections sRGB and Adobe RGB. The default is sRGB. Our point and shoot models all use sRGB.
  • There are vertical/horizontal lines in my LCD screen. What do I do?
    We suggest you remove the battery and after a short wait, replace it. If this does correct the issue the camera will need to be sent in for service. Please click here for assistance.Click Here.
  • The LCD screen on my camera is blank. What do I do?
    We suggest you remove the battery and after a short wait, replace it. If this does correct the issue the camera will need to be sent in for service. Please click here for assistance.Click Here.
  • The flash will not operate in any mode. In the configuration menu the flash option is grayed out.

    When the electronic shutter is enabled or when the camera is placed in the "silent mode" the flash is disabled (by design).

    1. This is not a malfunction
    2. The solution is to turn off the electronic shutter and / or exit the "silent" mode. Depending on the camera model, these options are in either the Camera Setup or Custom Setting menus.
    3. Resetting the camera is NOT the solution as it also results in erasing all of the custom settings.
  • My LCD screen is cracked. Can it be repaired or replaced?
    Yes the LCD screen can be repaired, but accidental damage is not covered under warranty so there will be a charge. To get more help and information please click here.
  • My camera won't turn on because i dropped it. How can i get it fixed?
    For assistance on this issue please click here.
  • My camera won't power on. What can I do?
    If you have a second battery, try it to see if you can power on the camera. If you don't have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced. Click Here.
  • Is there any software for the Mac OS that will work with the camera or camcorder?
    Yes, iMovie and iPhoto can be used to import the video and pictures.
  • Is PHOTOfunSTUDIO compatible with Mac?
    No, PHOTOfunSTUDIO is not compatible with Mac.
  • Is it true that a larger image sensor produces better image quality?
    It is true that a larger image sensor is partly responsible for the overall image quality, but it is also equally important to achieve a balance between the image sensor and the lens. A larger sensor requires a lens that can take and evenly illuminate the entire active image area, especially in the corner areas. In simpler terms, a larger image sensor requires a larger lens, which in turn makes the entire camera system larger and heavier. One must consider that most camera and lens designs that now use larger sensors were originally designed for film use. When digital cameras use designs (and lens) originally designed for film the image quality, especially at the image's corners, will show visible aberrations and degradation. In comparison, the Micro Four Third system design is purely digital. The lens is designed to project more of the image in a perpendicular plane onto the image sensor's active area. This dedicated design produces more even illumination of the image sensor and sharper images at the photo's corners.
  • I'm traveling overseas and need to know if I need a voltage converter?
    The charger that is provided with your camera will work with global AC power, from 90 - 240 VAC; no "power transformer" is required. You will however require a mechanical adapter plug to convert the two pronged plug used in the U.S. to the power connection type used in the countries you will be visiting.
  • I'm shooting in "RAW" RW2 mode. I'm unable to select the color space. Why is that?
    The RAW photo format effectively has no color space. After the desired adjustments are made programs like Adobe's Photoshop allow you to select the desired color space when the file is saved to the JPG format.
  • If a SDHC, SDXC Memory Card is used for continuous video recording, will it stop recording when it reaches 4GB?
    In AVCHD video recording, the file will be divided, but it will not stop recording video. However, in MP4 video recording, recording will stop when 4GB is reached.
  • I was looking for a new SD card for my Lumix and found some that are Wi-Fi enabled ("Eye Fi" brand and similar). Are these compatible with this particular camera?
    Panasonic does not specifically set up our cameras to work with this type of SD Card. The best thing to do is check the website of the manufacturer of the card. They usually list all the cameras that their card works with.
  • I saw a notice on Panasonic's web site that a firmware update was available for my camera. What is a "firmware update" and is it important that I install it?
    Panasonic may occasionally add a new feature to the camera, or if we discover a minor problem after the camera started selling Panasonic may issue new firmware to make the necessary changes. Any new firmware release includes a description of the changes it makes. If you are having the problem it corrects, or if you want to add the new feature, follow the instructions and install the update. You should always begin the firmware update usong a fully charged battery.
  • I purchased a third party battery for my Panasonic Lumix camera and have discovered it doesn't work. Why is that?
    Panasonic's digital still cameras include safety technology that can authenticate a genuine Panasonic battery. Compare to older type nickel cadmium batteries, today's Lithium-Ion batteries can store substantially more power. With this increase, additional safety measures must be included to guard against over charging or short circuits that could cause damage to the camera or even personal injury. Many after market batteries do not include these safety features. Panasonic's design places the customer's safety first.
  • I need to download PHOTOfunSTUDIO.
    PhotofunStudio cannot be downloaded from the Panasonic web site. If you own a Panasonic camera, please contact our parts department. You will need to provide a copy of your proof of purchase. There is no charge for the software, but there is a minimal charge for the shipping and handling.
  • I need drivers for a Mac.
    There are no drivers required for either Mac or PC.
  • I need a RAW driver.
    RAW files require more than a driver to view the files. RAW files can be read using photo editing programs such as Adobe's Photoshop or Aperture. These companies also release software updates to allow their programs to read each manufacturers newest camera's RAW files. Panasonic's G series cameras also come with Silky Pix, a simplified program that allows the user to open and adjust RAW files.
  • I just purchased an SDXC card (48 GB or 64GB). When I connect my camera to my computer running the MAC OS it's unable to read the card. Is there an update available?
    At this time Apple (MAC) does not recognize or support SDXC media. We anticipate that Apple may already be working on a software solution. Please contact Apple for additional information.
  • I cannot seem to figure out why the flash goes off twice when shutter button pressed to take pictures.
    This occurs once red-eye reduction flash option selected. The subject should remain still until second flash triggered.
  • I can not see the RAW files on my computer.
    Your computer cannot view RAW files by itself. RAW files require using photo editing programs such as Adobe's Photoshop or Aperture. These companies also release software updates to allow their programs to read each manufacturers newest camera's RAW files. Panasonic's G series cameras also come with Silky Pix, a simplified program that allows the user to open and adjust RAW files.
  • How would using a third party battery effect my cameras warranty?
    For safety reasons Panasonic recommends using only a genuine Panasonic battery. Using another battery would not have any direct effect. If an after market battery malfunctions, or causes any damage to the camera, such damage would not be covered under the standard warranty.
  • How do I update the PHOTOfunSTUDIO software that came with my camera?
    If you have the original software, PHOTOfunSTUDIO x.x or PHOTOfunSTUDIO x.x HD, that came with this camera you can update to the latest version by clicking here, scrolling down to the PHOTOfunSTUDIO section, and selecting your version.
  • How do I update the firmware in my camera?
    Each firmware file comes with installation instructions to assist you through the process. The firmware downloads can be found in our "Support" section and by clicking on the "Drivers & Downloads" tab.
  • How do I turn off the "Flash" function?
    On most models, press the button just above "menu". It is labeled with a "lightening bolt". Pressing it will offer several options related to the flash operation.
  • How do I transfer video from my camera to my PC?
    Here is how to transfer video to your PC.
    1. The power on both the camera and PC should be on. Connect the camera to the PC with a USB cable.
    2. Open the PhotoFunStudio program.
    3. Click on the "Copy to PC" icon.
    4. Click on the Icon representing your camera.
    5. Click the "Next" button.
    6. A check mark will appear in the corner box of all thumbnails selected for transfer.
    7. Click "Next".
    8. The next screen will allow you to choose the destination folder.
    9. Click "Execute" to move on.
    10. Click "Yes" to verify.
    11. The video is now being transferred.
    12. When the video has completed its transfer click "Close".
    13. Click "Yes" to verify.
    14. If you wish to play a video double click it.

    Click here for Help & Tutorials

  • How do I transfer files to a 64 bit computer?
    Transferring files to a 64 bit or a 32 bit system would be exactly the same drag and drop process.
  • How do I set my LCD and LVF to change automatically?
    To set this function to auto, perform the following steps..
    1. Turn the camera on.
    2. Press the "Menu/Set" button to enter the menu.
    3. Press the "Down" button until you highlight "Custom Menu".
    4. Press the "Right" button to enter the "Custom Menu" screen.
    5. Press the "Down" button until you highlight "LVF/LCD Auto"
    6. Press the "Right" button access the sub menu.
    7. Select "ON".
    8. Press the "Menu/Set" button to set "ON".
    9. Press the "Menu/Set" button again to exit the menus.

    Click here for Help & Tutorials

  • How do I set an ISO limit on my camera?
    To set an ISO limit, perform the following steps.
    1. Turn the camera on.
    2. Press the "Menu/Set" button to seethe menu.
    3. Press the "Right" button to enter the "REC" menu.
    4. Press the "Up" button until you highlight "ISO Limit Set"
    5. Select the limit you want to set.
    6. Press the "Menu/Set" button to complete.

    Click here for Help & Tutorials

  • How do I resolve the error message "turn off and turn back on"?
    There appears to be a problem with the internal components of the unit. The camcorder needs to be serviced. Click the link below and submit a new repair request.

  • How do I resolve a "Lens Err" error message?
    There appears to be something wrong with the internal components of the unit. Try resetting the camcorder. To reset the camcorder, go to the Menu screen and select "Setup". Next select "Initial Set". If the issue persists, the camcorder needs to be serviced. Click the link below and submit a new repair request:

  • Why do some of my pictures appear slanted when using the electronic shutter mode?
    When using the electronic shutter mode, due to the way the image sensor scans the image, fast action moving perpendicular to the camera may appear skewed. In such situations it's not recommended to use the electronic shutter.
  • Why do I sometimes get a delay when I try to record another photo?
    Your camera has an internal buffer to allow you to take successive photos. If the SD card you are using is too slow, the camera may pause until the photo data is transferred from the camera's internal buffer to the SD Card, before the next photo can be taken. It usually occurs when older, smaller SD Cards (1GB or less) are used. We recommend that a class 4 or higher SD cards are used.

    Your camera also has a feature called "Focus Priority" which will prevent a photo from being taken if Auto Focus failed to focus properly. This feature can be disabled from the camera's menu settings.

  • Why do I have spots on some of my photos?
    Spots can occur due to dust or dirt inside the lens, or when flash is used in a very dusty environment.
  • Why do I get a message saying my camera will not read the Sd card?
    In such cases, first, try formatting the card using the camera. We do not recommend using your PC to format the card. If the problem persists, try using another SD card.
  • Why can't I upload my photos to my email service?
    You may need to reduce the size of the photos in order to be able to send them through email. Check with your email provider to see what the limitations might be.
  • Why aren't my file numbers recorded consecutivly?
    When you perform an operation after taking a certain action, the pictures may be recorded in folders with different numbers from the ones prior to operation.
  • Why am I unable to see the videos that were transfered from the product to the PC?
    When transferring videos to the PC use the editing software that is provided with the product (HD Writer LE2.0).
    Also, when transferring videos confirm your destination folder.
  • Why am I unable to read the PDF operating instructions for HD Writer AE 4.1?
    You will need Adobe Acrobat Reader 5.0 or later, or Adobe Reader 7.0 or later installed on your PC.
  • Which battery and/or charger is compatible to my camera?
    The compatible battery is the DMW-BLA13PP and the charger for it is the DE-A38F.
  • Where do I find drivers for my iPad?
    An iPad will not need drivers.
  • Where do I find drivers for an Android tablet?
    You will not need drivers for your Android. You will however need a way to transfer your photos from your camera to your tablet, as well as an application that will allow you to read and display your photos.
  • Where can I order parts for my product?
    You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
  • Where can I find the serial number to the camera?
    The serial number can be found on the bottom of the camera usually on a black metalic sticker. In the lower right hand corner is a small silver box with the serial number in it.