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Variations
overview

LUMIX® FH5 16.1 Megapixel Digital Camera

Details
DMC-FH5
Features
  • 28mm Wide Angle LEICA DC Lens
  • Mega O.I.S.
  • 720p HD Movie Recording
Variations

Features

Introduction

Shooting great photos and video has never been easier or as much fun as with the technically sophisticated Panasonic Lumix range of cameras. The easy to use Panasonic DMC-FH5 is a sleek, stylish new addition to the popular LUMIX FH-Series of compact digital cameras. The stylish FH5 is available in black, gold, silver, pink and violent, all with a lightly textured hairline finish.

The trim FH5 boasts a big-time 16.1-megapixel resolution with a newly developed retractable 28mm wide-angle Leica DC lens with 4x optical zoom. The new lens gives the DMC-FH5 a profile that is 20% slimmer than its predecessors, but there's no sacrifice of performance. The FH5 has all the advanced technology and usability features that users have come to expect from Panasonic's LUMIX line, with even more impressive speed and accuracy.

Technology

28mm Wide-angle 4x Optical Zoom Leica DC Lens:

The DMC-FH5 is equipped with a newly redesigned 28mm wide-angle, high quality Leica DC VARIO-ELMAR lens with 4x optical zoom. The lens comprises six elements in five groups, including three aspherical lenses with five aspherical surfaces. The advanced VARIO-ELMAR lens blends seamlessly with the slim body of the FH5 without compromising image quality or optical performance.

With the 28mm wide-angle lens, large groups of people, massive architectural structures or expansive landscapes can be photographed with ease. These subjects are captured with dynamic breadth, even from short range.

The 4x optical zoom can be increased to 5x equivalent thanks to the DMC-FH5's Intelligent Zoom function, which employs Panasonic's Intelligent Resolution technology to maintain picture quality throughout the entire zoom range. There is also an Extra Optical Zoom function that extends zoom power even further, to 9x, using the middle part of the generous CCD to magnify subjects even more.

16.1-megapixel High-resolution CCD:

The high-resolution CCD makes it possible to produce images up to A2 size that stay clear and sharp. An A2-sized photo is large enough to show a newborn infant in actual size, but even average-sized photos reproduce beautifully at 3-megapixel resolution. Photos can be trimmed or cropped right from the camera.

Venus Engine:

The Venus Engine offers efficient high-speed, high-performance image processing. Images are recorded with better signal processing, and along with the Intelligent Resolution system noise is reduced more effectively. The Venus Engine processes chromatic noise and luminance noise separately, so noise is reduced all the way up to ISO1600 at full resolution, allowing for gorgeous nighttime shots or indoor photos taken in dim lighting.

Sonic Speed AF:

The FH5 has Panasonic's Sonic Speed Auto Focus technology that features several enhancements from its predecessors. The FH5 Sonic Speed AF system has a faster actuator, more optimized algorithms and parallel software handling, for a faster and more accurate AF performance.

Focusing is also approximately 45% faster on the FH5 than on previous LUMIX models. Moving subjects can now be captured with ease and accuracy, for great-looking action shots.

NEW Intelligent Resolution Technology:

Intelligent Resolution technology, newly incorporated for the FH5, works together with the powerful Venus Engine to define three distinct areas in every image: outlines, detailed textures and soft gradation. These areas are automatically detected and are subjected to optimum signal processing, which creates images with natural crispness and clarity, uniform sharpness enhancement, and precise pixel by pixel signal processing.

NEW 5x Intelligent Zoom:

Along with Intelligent Resolution, the DMC-FH5 also has an Intelligent Zoom capability, which virtually extends the optical zoom ratio to a 1.3x equivalent. The 4x is essentially able to extend to 5x without sacrificing picture quality, even when combining the digital zoom.

NEW High Image Quality in High-sensitivity Shooting:

High sensitivity shooting can sometimes generate photos that are grainy and lacking in contrast. This is due to picture noise and noise reduction technology. Intelligent Resolution eliminates these problems, making it possible to take beautifully detailed photos with minimal noise at all sensitivity levels, but especially in high sensitivity image capture.

To further improve image quality at high sensitivity, Intelligent Resolution automatically engages when the camera mode drops to 3-megapixels or less. This is ideal for Photo Frame Mode, High-speed Burst Mode and High-sensitivity Mode.

2.7-inch, 230,000-dot High-resolution LCD:

The DMC-FH5 has a generous 2,7-inch LCD screen with impressive 230,000-dot high resolution Intelligent LCD technology.

Intelligent LCD

High-angle Mode

The display screen automatically adjusts brightness in 11 steps in response to shooting conditions. The display is clear, sharp and vivid in all shooting situations, including nighttime scenes and bright daylight. The large size makes it easy to share photo and video playback with others right from the camera. The High-angle Mode is another added benefit that makes viewing photos from a low angle extremely easy, perfect for snapping a subject from below, or for taking pictures over the top of a crowd.

Functionality

Slim Compact Body:

The FH5 combines a powerful lens and plenty of advanced features in a tiny, highly portable case. Dramatically slimmer than its predecessor; there's no loss of performance or picture quality. You get all the great features you've come to expect from the LUMIX family in a smart, compact package.

Battery Life:

The FH5's rechargeable lithium-ion battery has also been slimmed down. The energy-efficient Venus Engine works with the battery to give you more shooting time - up to 260 shots on a single battery charge. So leave the charger behind, get out there and start taking some great photographs.

iA (Intelligent Auto) Mode:

With the DMC-FH5, you don't need professional photography experience nor do you have to suffer with sub-par image quality just because you're using a compact digital. Panasonic's Intelligent Auto Mode gives you the freedom to shoot when and where you want without having to worry about getting the camera settings just right. In iA Mode, the FH5 does all the work for you; just point, aim and shoot. The camera responds with the appropriate optimization based on six different detection and correction functions, so you get amazing photos every time. And because Intelligent Resolution and Intelligent Zoom are always activated when you use iA Mode, your 5x extended zoom pictures are always clear.

MEGA O.I.S. (Optical Image Stabilizer) - Shake Detection:

If you find that most of your pictures appear somewhat blurry, it's likely because your hands are shaking as you press the shutter button. Even the slightest jostling can cause images to appear fuzzy or blurred. With the FH5s MEGA Optical Image Stabilization, you never have to worry about inadvertent hand-shake again. The MEGA O.I.S. accurately detects camera movement with a super-sensitive frequency sampling of 4000 times per second, and responds by correcting the image to deliver sharp, clear photos. The blur-stopping lens, controlled by the Venus Engine, gives the MEGA O.I.S. even greater sensitivity and image correction accuracy. You can shoot in low light, in Macro Mode and with zoom shots - all of which are particularly susceptible to blurring from hand-shaking. It's never been easier to take clear, blur-free pictures and video.

AF Tracking with Subject Detection:

The AF Tracking function lets you take pictures of moving subjects, like fast moving kids or pets, without the hassle of pressing the shutter button halfway down to readjust the focus until you're ready to take the shot. The FH5 AF Tracking system makes it possible to follow an active subject and simply click the shutter when you see a picture. You'll be able to capture more of those precious, once-in-a-lifetime moments with confidence.

Quick AF:

Another innovative feature of the FH5's auto focus system is Quick AF. Standard auto focus on some cameras is only activated when the shutter button is held down halfway; Quick AF engages as soon as you point your camera at the subject you want to photograph. Shutter delay time is significantly shortened, letting you take great pictures in an instant. The speedy Quick AF delivers focused, crisp action shots of sporting events, kids playing, pets, dancing and much more.

Intelligent ISO Control - Motion Detection:

The Venus Engine powers Panasonic's Intelligent ISO Control, which picks up subject movement and intuitively adjusts ISO settings and shutter speed according to the lighting conditions and subject motion. Intelligent ISO Control prevents blurring when your subject is active and takes stunning natural photos with a low ISO setting when your subject is still. You don't have to worry about messing with complicated settings or taking the same photo over and over, trying to get it right. The FH5 takes care of everything, so you can focus on the moment.

Face Detection AF/AE:

If you love taking portraits or capturing candid shots of family and friends, the FH5's Face Detection feature was made for you. Face Detection picks up faces in any frame and automatically optimizes exposure and focus so your subjects will always look their best. Faces are crisp in focus, and well lit, even when you shoot indoors or against a strong backlight. The sensitive Face Detection function can identify up to 15 faces at once - perfect for taking photos at parties, school functions, graduations, nights on the town, weddings, etc. Once Face Detection senses a face, Face Tracking is activated; the focus follows the face as it moves or turns away from the lens. There's built in red-eye correction, too, and red eyes are automatically corrected right in the camera to ensure natural facial expressions. You can finally get that perfect holiday card photo of the kids and preserve memories from all of your family's most important occasions, thanks to Face Detection AF.

Intelligent Scene Selector - Scene Detection:

In iA Mode, the DMC-FH5 automatically chooses the best Scene Mode for the shot you're trying to take. Whether it's Scenery, Portrait, Sunset, Night Scenery, Night Portrait or Macro, the FH5 considers everything from focus to brightness level so your shots always come out beautifully. This is one of the most versatile compact cameras available - you can shoot indoors or out, in bright sunlight or in the near dark, without ever having to change or adjust the camera's settings. The FH5 gives you the freedom to travel, experience, enjoy and explore, and be confident that your photos will turn out wonderfully.

Intelligent Exposure - Light Detection:

Another one of the FH5's intuitive functions is Intelligent Exposure, which improves lighting of your pictures by detecting brightness levels bit by bit throughout the image. Outdoor pictures taken with bright sky in the background can tend to appear washed out, and even with use of the flash, indoor portraits aren't always light enough so your photos turn out too dark. Intelligent Exposure corrects all this, adjusting aperture and shutter speed to darken over-exposed areas or to brighten under-exposed areas without causing graininess. The result is properly exposed, clear photos in virtually any situation, automatically and without the trouble of adjusting exposure settings.

HD Movie Recording:

Leave the camcorder at home and record live video in full HD with the FH5. You'll get bright HD movies, even in low light, and can play them back on any HD-ready TV. You get the freedom of both still photo and live action images in a single, convenient device.

LUMIX Image Uploader:

Share your photos more easily than ever before with the Image Uploader from LUMIX. Simply select the photos or videos you want to share right on the camera, connect your FH5 or camera memory card to your computer, and follow the on-screen instructions. Your photos post to Facebook almost immediately, and videos show up in your YouTube feed in seconds. You can even share the image URL via email so all of your social contacts will know when you post something new.


• YouTube is a trademark of Google Inc.
• Facebook and the Facebook logo are registered trademarks or trademarks of Facebook, Inc.

PHOTOfunSTUDIO Version 6.0:

Panasonic's exclusive PHOTOfunSTUDIO 6.0 lets you sort and organize photos, filter images of specific people using Face Recognition, or upload photos and video to Facebook and YouTube all from a single application. PHOTOfunSTUDIO has plenty of sophisticated features that let you get creative with your pictures, and works with new photos as well as older images you have stored on your computer.

Summary

If you want an intuitive, easy to use entry-level digital camera that fits comfortably in the palm of your hand and looks great, goes where you go and takes amazing photos and videos along the way, look no further than the Panasonic LUMIX DMC-FH5. This slim, stylish compact camera has all the advanced technology of more expensive models at a very attractive price.

SpecificationsExpand All

  • MORE DETAILS
    • Camera Effective Pixels
    • Sensor Size / Total Pixels / Filter
    • Aperture
    • Optical Zoom
    • Focal Length
    • Extra Optical Zoom (EZ)
    • Intelligent Zoom
    • Lens
    • Optical Image Stabilizer
    • Digital Zoom
    • Focusing Area
    • Focus Range Display
    • AF Metering
    • Shutter Speed
    • Focus
    • AF Assist Lamp
    • ISO Sensitivity
    • White Balance
    • Exposure
    • Exposure Compensation
    • Backlight Compensation
    • Light Metering System
    • Face Detection
    • Still Image Scene Mode
    • Shutter Interval
    • Self Timer
    • Auto Review
    • 4:3 Aspect Ratio (Still Image)
    • 3:2 Aspect Ratio (Still Image)
    • 16:9 Aspect Ratio (Still Image)
    • Motion Picture Recording 4:3
    • Motion Picture Recording 16:9
    • Aspect Ratio
    • Unlimited Consecutive Shooting
    • Intelligent Exposure
    • Composition Guide Lines
    • LCD Monitor
    • Playback Mode
    • OSD Language
    • Recording Media
    • Interface
    • Power
    • Built-in-Flash
    • Included Software
    • Standard Accessories
    • Quick Menu
    • Continuous Shooting Mode
    • Focus Icon Select
    • Macro Zoom
    • Orientation Detector
    • Slideshow Mode
    • Delete Image
    • DPOF Print Setting/Set Production
    • Resize/Trim/Aspect Conv./Leveling
    • PictBridge Support
    • Intelligent ISO Control
    • Intelligent Scene Selector
    • File Format
    • Color Mode / Color Effect
    • Copy / Title Edit / Text Stamp
    • Digital Red Eye Correction (Red-Eye Removal)
    • Mode Switch
    • Easy Zoom / Zoom Resume
    • Thumbnails / Zoomed Playback
    • Calendar Display / Dual-Image Playback
    • Set Favorites / Rotate Image
    • Travel Date / World Time
    • Built-in-Memory
    • Microphone / Speaker
    • Battery life (approx.)
    • AF Tracking
    • Intelligent Resolution Technology
    • Recording mode (Mode Dial / Mode Button)
    • Playback Motion Picture
    • LUMIX Image Uploader
    • Recommended Humidity
    • Dimensions (W x H x D)
    • Weight
    • UPC
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Accessories

Reviews

DMC-FH5 is rated 4.2 out of 5 by 248.
Rated 2 out of 5 by from LUMIX MISTAKE DON'T BUY THIS CAMERA, IF YOU LOOSE THE CHARGER YOU CANNOT PURCHASE A NEW ONE...........
Date published: 2012-04-23
Rated 4 out of 5 by from Excellent Purchase!!! All of the other cams i bought i was NOT satisfied! i bought them at about the same price as this one and they were very poor quality and was not durable. Buy this~ its worth it!
Date published: 2011-08-23
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Support

FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

    • Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

    • Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

    • Parts/Accessories - Order parts and/or accessories from our supply chain, Encompass.

    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • I am a professional photographer who is seriously considering switching to the Lumix mirrorless cameras. Does Panasonic have, or can you suggest, a web site that demonstrates how professional photographers are successfully using the Lumix professional cameras?
    In conjunction with our Panasonic.com web site, our Sales and Marketing team also runs LUMIXLOUNGE.COM This site features work from Panasonic’s Luminary team of professional photographers who have migrated to the Lumx mirrorless cameras. The site also features schedules to live on-line and dealer events as well as convenient links to our latest firmware updates. Additional features to expand the site are already in progress.

    Have more questions concerning your Panasonic camera?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I install firmware in my camera using an SD card?
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • My camera won't power on. What can I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How long should my battery last?
    CIPA figures which range from 300-400 photos (depending on the camera model). CIPA measurement methods use a very controlled method to measure battery life. The procedure takes a specific number of shots at a fixed interval, with a fixed ratio of flash photos. While this method provides a standardized measurement that can be used to compare two cameras, it's far from how the camera is actually used. Life expectancy can be affected by any of the following: If the flash is used, the total number of photos can decrease by 30-40% If the camera has GPS, you can expect up to a 50% reduction in battery life. If the customer has no immediate need for GPS disable the feature in the camera's menu options. While the battery saver feature will turn the LCD panel off after a preset time (and place the camera into sleep mode) the camera still draws some power from the battery. We suggestion, turn the camera after each shot. At social gatherings, try and minimize passing the camera around the table to have others look at the photos. The LCD panel consumes ~30% of the total power.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why do I have spots on some of my photos?
    Spots can occur due to dust or dirt inside the lens, or when flash is used in a very dusty environment.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What size SD Card can I use in my camera?
    Cameras with a manufacturing date of 2006 or before can only use Standard SD Cards (2GB Max).  Models manufactured from 2007 to 2009 can only use Standard SD Cards and SDHC Cards (32GB Max).  Cameras manufactured 2010 and later are also compatible to the SDXC memory card format. While your camera?s owner?s manual may state a maximum size, that size was the largest that was available when your camera was manufactured. Any currently available SDXC card, which will eventually increase to maximum of 2 TB is compatible. As the maximum size increases, to 2 TB, we do not anticipate any need for firmware updates. 

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why am I unable to view the photos on my camera after I have deleted some files from the SD card using the computer?
    It is not recommended that you delete or modify any photos on your SD memory card using your PC if you plan to move them back to the camera. Doing so can damage the file allocation table and your camera will not be able to read the files. You should immediately copy the remaining photos from your SD card to your PC. After doing so, using your camera, reformat the SD card.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What should I do to correct a "System Error Zoom", "System Error Lens", or "System Error Focus" message on my camera?
    We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If you still receive the "System Error *****" message you will want to consider having the camera serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • There are vertical/horizontal lines in my LCD screen. What do I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-9pm EST
Sat-Sun 10am-7pm EST
Panasonic USA