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Variations
overview

LUMIX® FH25 16.1 Megapixel Digital Camera

Details
DMC-FH25
Features
  • 8x Optical Zoom LEICA DC Lens with 28mm Wide Angle
  • Mega O.I.S.
  • iA (Intelligent Auto Mode)
Variations

Features

Introduction


Panasonic has built a solid reputation for making technically advanced but easy to use compact digital cameras. With its array of advanced features that will enable you take great photos and video, the LUMIX DMC-FH25 is carrying on that tradition. This very versatile camera will fulfill all of your picture shooting requirements.

Following the very capable FH20, the FH25 includes numerous upgrades, including an 8x Leica lens; 16.1-megapixel CCD, a redesigned image processor with image tagging technology, exclusive photo uploading software and more. With an attractive price tag and plenty of power, the DMC-FH25 is fantastic value in the compact medium zoom point-and-shoot digital camera market.

Technology


28mm Wide-angle 8x Optical Zoom Leica DC Lens:

The FH25 features a newly developed, high quality 28mm wide-angle Leica DC VARIO-ELMAR lens with 8x zoom in a slim, compact profile. This advanced Leica lens comprises nine elements in seven groups, including three aspherical lenses with six aspherical surfaces that deliver outstanding optical performance in a conveniently portable body.

The 28mm wide-angle makes it easy to take pictures of large groups of people, sprawling architectural structures or expansive landscapes with rich perspective and vibrant width, even at short distances from the subject.

8x Optical Zoom:

The powerful 8x optical zoom lens records natural expressions of people and animals at a distance; images are crisp and detailed, never grainy or out of proportion.

10x Intelligent Zoom / 18x Extra Optical Zoom:

Panasonic's Intelligent Resolution has been newly incorporated into the DMC-FH25, and coupled with Intelligent Zoom, the camera's zoom ratio is extended by approximately 1.3x without sacrificing image quality, even when digital zoom is engaged. This gives the 8x zoom additional power to 10x equivalent; with Extra Optical Zoom, the ratio can be extended to a maximum of 18x by activating the middle part of the large 16.1-megapixel CCD, bringing objects in the distance significantly closer.

16.1-megapixel High-resolution CCD:

The 1/2.33-inch CCD has effective 16.1-megapixel resolution so that images are clear and sharp at any size. From large A2 photographs - which are big enough to show an adult's head and chest in actual size - to normal 127 x 89mm or 178 x 127mm prints, images reproduce beautifully. Photographs can be trimmed or cropped in any way without compromising the image quality.

2.7-inch, 230,000-dot High-resolution LCD:

The DMC-FH25 has been equipped with a 2.7-inch 230,000-dot Intelligent LCD display screen with high resolution and innovative High-angle Mode. In High-angle Mode, shots are easily visible from a low angle, making it possible to frame interesting shots over the top of a crowd or from below.

venus

Venus Engine:

Powered by a high-speed, high-performance Venus Engine, the FH25 enables impressive image recording with higher signal processing and Intelligent Resolution technology.

An advanced noise reduction system applies luminance noise reduction and chromatic noise reduction independently so that images are reproduced with minimal noise up to ISO1600 at full resolution. This delivers beautiful nighttime portraits or dimly lit indoor shots.

Sonic Speed AF:

Sonic Speed AF has been enhanced with numerous re-engineered improvements including optimized algorithms, a higher-speed actuator and parallel software processing. As a result, auto focus performance is significantly faster and more accurate than with previous versions. Additionally, the FH25 features 42% faster focusing than its predecessor, which is especially useful when trying to focus on subjects in motion.

NEW Intelligent Resolution:

New to the DMC-FH25 is Panasonic's Intelligent Resolution image processing technology. With Intelligent Resolution, three distinct areas are identified in each photo: outlines, soft gradation and detailed texture. Signal processing is applied pixel-by-pixel for uniform sharpness, precise image management and effective optimization. Images are crisp and clear, with well-defined edges and natural reproduction.

Intelligent Resolution also powers Intelligent Zoom, which effectively extends the optical zoom by 1.3x, from 8x to 10x, without sacrificing picture quality, even with digital zoom.


Functionality


iA (Intelligent Auto) Mode:

Take incredible photos effortlessly with Panasonic's popular Intelligent Auto technology. When you don't know which scene mode will deliver optimal image results, or when you want to snap a photo opportunity quickly and don't have time to make settings adjustments, just switch to iA Mode and let the FH25 do the work for you. Point, aim and shoot, and trust iA's six detection and correction functions to get busy optimizing the camera's settings.
You get stunning photos with fully automated optimization without the hassle or confusion of manual settings. You'll have the freedom to capture all of your most memorable moments with ease and create beautiful images, even if you've never used a digital camera before.

What's more, Intelligent Resolution is always activated in iA Mode. This means your results will be clearer and more detailed with a higher image quality and extended zoom range to 10x, thanks to the Intelligent Zoom system.

Easy Zoom Button:

Need a quick close-up? Just press the Easy Zoom button once and the FH25 adjusts zoom power to the 8x maximum. Pressing the button a second time extends the zoom to the camera's 18x maximum using Extra Optical Zoom. You can zoom in to any distant subject instantly, delivering gorgeous long-range shots with ease and convenience. This feature is great for capturing candid portraits.


MEGA O.I.S. (Optical Image Stabilizer):

Many point-and-shoot cameras produce blurry or ghosted images because they shake when the shutter button is pressed. The slightest hand motion can cause vibrations that throw the camera off balance, making your pictures look blurry; low lighting conditions can also make your pictures look fuzzy. There's nothing worse than snapping what you think is a great picture only to find that blurring has ruined the end result. The DMC-FH25 has been outfitted with MEGA Optical Image Stabilization, which compensates for the image blurring that can occur due to hand-shake or shooting in low-light conditions. Even the tiniest movement can be detected thanks to the extremely high sensitivity of the MEGA O.I.S, which picks up vibration at an impressive frequency sampling of 4000 times per second. The Venus Engine supports image stabilization to ensure the blur-stopping lens is engaged when camera vibration is detected; you get sharp, blur-free images when shooting normally or in macro, and zoom shots that can be particularly susceptible to hand-shake. You can also preserve ambient lighting in nighttime shots or dim indoor scenes, without blurring the image or ruining the mood.

AF Tracking:

The FH25 gives you greater freedom when photographing active subjects such as pets and kids, with its advanced Auto Focus Tracking system. Just focus on the subject you want to shoot and AF Tracking automatically locks onto it until you press the shutter to capture the moment. There's no need to press the shutter down halfway over and over again to readjust the focus. You can set the auto focus, sit back and wait for the perfect shooting opportunity. Imagine all the fantastic candid shots you'll be able to record with just the touch of a button; perfect for parties, weddings, vacations or just having fun with the ones you love.

Quick AF:

Another useful auto focus feature on the DMC-FH25 is Quick AF, which is activated as soon as you point your camera toward a subject. This differs from the ordinary auto focus on some cameras, which is only activated if you press the shutter halfway. Quick AF eliminates the hassle of pressing the shutter halfway repeatedly as you try to frame the right shot. Shutter delay time is drastically reduced, and you can take pictures faster so that you never miss a moment. Quick AF is great for taking photos of active scenes when at sporting events, school performances, dance recitals or when your favorite pet is in action. Pictures are never blurry or out of focus, so you can snap away with confidence.


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Intelligent ISO Control:

Intelligent ISO Control, powered by the Venus Engine, detects moving subjects and the lighting conditions and automatically sets the optimal shutter speed and ISO level for the situation. When a subject is in motion, ISO Control increases shutter speed and raises the ISO level to capture images without a trace of motion blur. For subjects at rest, ISO settings are lowered so you get beautiful natural shots of still objects. There's no need to worry about complex settings either, as the entire process is completely automated - you get impressive image quality and great looking photos whether you're taking photos of the kids playing in the backyard, animals at the zoo or the flowers in your garden.

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Face Detection AF/AE:

There's really no better feeling than going back through your personal photo collection and allowing the familiar faces to bring back pleasant memories. With the intuitive Face Detection function on the FH25, you'll create beautiful portraits that are sure to offer years of enjoyment. Face Detection automatically identifies faces in any frame and adjusts focus and exposure accordingly. Blurring is eliminated; focus is trained on faces, not other objects in the frame that are in front of or behind the person you want to photograph; faces are always bright and clear, even if you're shooting in low light or with a backlight; and Face Detection can pick up as many as 15 different faces at once, even if your subjects are in profile. There's built-in red-eye correction too, so expressions are natural and beautifully presented even before the image is stored on your memory card. You can capture dynamic group shots with ease or focus on that one special face in a crowded frame, never having to worry if the portrait will turn out right.

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Intelligent Scene Selector:

In iA Mode, the FH25 automatically engages the Intelligent Scene Selector for accurate, perfectly optimized settings in any scene. Intelligent Scene Selector includes settings for Scenery, Portrait, Sunset, Macro, Night Scenery and Night Portrait. The possibilities are virtually endless - you can take incredible photos just about anywhere at any time of day or night with confidence, knowing that your images will be delivered in sharp focus, with excellent color reproduction and optimum exposure.

Intelligent Exposure:

To ensure the best results Intelligent Exposure automatically adjusts the exposure by detecting brightness levels in small increments. Photos with the sky in the background can often look washed out; Intelligent Exposure combats this problem by adjusting shutter speed and aperture to stop that washout and will increase brightness only in the darkened areas. Indoor shots can appear too dark if the light from the flash is insufficient; in this instance, Intelligent Exposure raises ISO sensitivity in the low-lit area only to increase brightness without compromising image quality. This intuitive feature helps make gorgeous images out of pictures that might otherwise be ruined. You can shoot clear, balanced shots even in less than perfect conditions without having to mess with complicated settings.



Unlimited Consecutive Shooting:

Some moments are just too good to pass up, and if you're tired of training your camera on a scene for extended periods in an effort to capture just the right shot, you'll love the FH25's Unlimited Consecutive Shooting function. You can snap off consecutive shots at a rapid 1.4 times per second until the memory card is full. Choose the best photo from a series of shots or create interesting photo collages of a specific event in a frame-by-frame series. This feature is very useful if you are a motor sport fan, allowing you to capture incidents that can happen very quickly. Never miss those once-in-a-lifetime moments with the FH25.

HD Movie Recording:

Go beyond still photography with the FH25's full 1280 x 720 HD Motion video recording capabilities. You get the usability of a point-and-shoot camera and the convenience of a camcorder in a single, portable package. The FH25's pixel readout method also makes it possible to record movies with increased brightness even in low-light settings.

Battery Life:

You get approximately 250 shots on a single battery charge with the DMC-FH25. The Venus Engine image processor provides improved energy efficiency, which works with the rechargeable lithium-ion battery to deliver extended shooting time in a thin, sleek profile.

Summary

The stylish, redesigned Panasonic LUMIX DMC-FH25 has everything you want from a high quality, everyday point-and-shoot camera, plus all the advanced features you expect from the trusted Panasonic LUMIX family. With tons of automated functions and new enhancements to make the shooting experience even better, you're free to capture life's most important moments with confidence as soon as you open the box. Why not take your photos to the next level with the DMC-FH25 from Panasonic?

SpecificationsExpand All

  • MORE DETAILS
    • Camera Effective Pixels
    • Sensor Size / Total Pixels / Filter
    • Aperture
    • Optical Zoom
    • Focal Length
    • Extra Optical Zoom (EZ)
    • Intelligent Zoom
    • Lens
    • Optical Image Stabilizer
    • Digital Zoom
    • Focusing Area
    • Focus Range Display
    • AF Metering
    • Shutter Speed
    • Focus
    • AF Assist Lamp
    • ISO Sensitivity
    • White Balance
    • Exposure
    • Exposure Compensation
    • Backlight Compensation
    • Light Metering
    • Face Detection
    • Still Image Scene Mode
    • Additional Still Image Scene Modes
    • Shutter Interval
    • Self Timer
    • Auto Review
    • 4:3 Aspect Ratio (Still Image)
    • 3:2 Aspect Ratio (Still Image)
    • 16:9 Aspect Ratio (Still Image)
    • Motion Picture Recording 4:3
    • Motion Picture Recording 16:9
    • Aspect Ratio
    • Unlimited Consecutive Shooting
    • Intelligent Exposure
    • Digital Red Eye Correction
    • Scene Mode Help Screen
    • LCD Monitor
    • Playback Mode
    • OSD Language
    • Recording Media
    • Interface
    • Power
    • Battery Life
    • Built-in-Flash
    • Included Software
    • Standard Accessories
    • Quick Menu
    • Continuous Shooting Mode
    • Focus Icon Select
    • Macro Zoom
    • Orientation Detector
    • Slideshow Mode
    • Delete Image
    • PictBridge Support
    • Intelligent ISO Control
    • Intelligent Scene Selector
    • File Format
    • Color Mode / Color Effect
    • Copy / Title Edit / Text Stamp
    • Digital Red Eye Correction (Red-Eye Removal)
    • Mode Switch
    • Composition Guide line
    • Easy Zoom / Zoom Resume
    • Thumbnails / Zoomed Playback
    • Calendar Display / Dual-Image Playback
    • Set Favorites / Rotate Image
    • DPOF Print Setting / Set Protection
    • Travel Date / World Time
    • Built-in-Memory
    • Microphone / Speaker
    • AF Tracking
    • Intelligent Resolution Technology
    • Optical Image Stabilizer
    • Recording mode (Mode Dial / Mode Button)
    • Playback Motion Picture
    • LUMIX Image Uploader
    • Resize / Cropping / Aspect Conv. / Leveling
    • Recommended Humidity
    • Dimensions (W x H x D)
    • Weight
    • UPC
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Accessories

Reviews

DMC-FH25 is rated 4.2 out of 5 by 171.
Rated 5 out of 5 by from Not perfect, but very good especially in low light I like this camera, simply put it takes good pictures with an impressive, for a small camera, 8X zoom. It's not a DSLR, but it works very well for what it is. Additionally, it has the best low light capability of any digital I've had, which is more than a few now. Video is good, however you can't zoom in or out while you are recording video. Not a deal killer, but an inconvenience. Also limited flash options, no soft flash or forced flash, which is sometimes needed when there is too much light behind a subject. Battery life seems questionable, it would be showing lowish on charge after only a hundred pictures or so, although I never ran out. But it does what it's supposed to, good pictures with good zoom for a small camera. It does have fairly large file sizes, but that means better pictures because they don't compress it as much.
Date published: 2012-10-04
Rated 5 out of 5 by from Great Value Have had the camera for about six weeks now and have not been disappointed. Works as advertised. Superior Leica optics. Great for kids and adults Buy and enjoy.
Date published: 2011-07-02
Rated 5 out of 5 by from
Date published: 2011-06-18
Rated 5 out of 5 by from Very nice little camera! This camera is much smaller than i thought, having an 8x zoom i figured it would be thicker, but it is tiny! I bought it for my sister-in-law who is in the airforce, who needed a new camera. I chose this since it has some of the best features I have seen at a fantastic price! I could not find a camera in this price range that had 16mp, 8x zoom, and all the features this has!
Date published: 2011-06-13
Rated 4 out of 5 by from
Date published: 2011-06-12
Rated 4 out of 5 by from
Date published: 2011-05-21
Rated 3 out of 5 by from Not What I Expected Basicly the camara is a good one. Pros: Camara Looks Nice ... Battery life is pretty good ... Video is clear and crisp ...nice clear screen .. Cons: Camara is a little heavy .. It's a little to big for pockets ... the zoom lens goes fully extended when pressed instead of zooming out slowly ... pictures are fuzzy at full zoom .. no video button BIG DRAG you have to go in and change the setting to video bummer.... No in camara charging of battery you have to remove the battery to recharge it ... photo fun studio 6 is ok but I use my own program which is better ... intellegent auto is ok but some pics come out blurred (not very intelligent ...
Date published: 2011-04-16
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Support

FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

    • Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

    • Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

    • Parts/Accessories - Order parts and/or accessories from our supply chain, Encompass.

    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • I am a professional photographer who is seriously considering switching to the Lumix mirrorless cameras. Does Panasonic have, or can you suggest, a web site that demonstrates how professional photographers are successfully using the Lumix professional cameras?
    In conjunction with our Panasonic.com web site, our Sales and Marketing team also runs LUMIXLOUNGE.COM This site features work from Panasonic’s Luminary team of professional photographers who have migrated to the Lumx mirrorless cameras. The site also features schedules to live on-line and dealer events as well as convenient links to our latest firmware updates. Additional features to expand the site are already in progress.

    Have more questions concerning your Panasonic camera?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I install firmware in my camera using an SD card?
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • My camera won't power on. What can I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How long should my battery last?
    CIPA figures which range from 300-400 photos (depending on the camera model). CIPA measurement methods use a very controlled method to measure battery life. The procedure takes a specific number of shots at a fixed interval, with a fixed ratio of flash photos. While this method provides a standardized measurement that can be used to compare two cameras, it's far from how the camera is actually used. Life expectancy can be affected by any of the following: If the flash is used, the total number of photos can decrease by 30-40% If the camera has GPS, you can expect up to a 50% reduction in battery life. If the customer has no immediate need for GPS disable the feature in the camera's menu options. While the battery saver feature will turn the LCD panel off after a preset time (and place the camera into sleep mode) the camera still draws some power from the battery. We suggestion, turn the camera after each shot. At social gatherings, try and minimize passing the camera around the table to have others look at the photos. The LCD panel consumes ~30% of the total power.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why do I have spots on some of my photos?
    Spots can occur due to dust or dirt inside the lens, or when flash is used in a very dusty environment.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What size SD Card can I use in my camera?
    Cameras with a manufacturing date of 2006 or before can only use Standard SD Cards (2GB Max).  Models manufactured from 2007 to 2009 can only use Standard SD Cards and SDHC Cards (32GB Max).  Cameras manufactured 2010 and later are also compatible to the SDXC memory card format. While your camera?s owner?s manual may state a maximum size, that size was the largest that was available when your camera was manufactured. Any currently available SDXC card, which will eventually increase to maximum of 2 TB is compatible. As the maximum size increases, to 2 TB, we do not anticipate any need for firmware updates. 

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why am I unable to view the photos on my camera after I have deleted some files from the SD card using the computer?
    It is not recommended that you delete or modify any photos on your SD memory card using your PC if you plan to move them back to the camera. Doing so can damage the file allocation table and your camera will not be able to read the files. You should immediately copy the remaining photos from your SD card to your PC. After doing so, using your camera, reformat the SD card.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What should I do to correct a "System Error Zoom", "System Error Lens", or "System Error Focus" message on my camera?
    We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If you still receive the "System Error *****" message you will want to consider having the camera serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • There are vertical/horizontal lines in my LCD screen. What do I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
Mon-Fri 9am-9pm EST
Sat-Sun 10am-7pm EST
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