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NEW! SMART VIERA® 50" Class XT50 Series HD Plasma HDTV (49.9" Diag.)

Model number: TC-P50XT50

2 Reviews

  • HD 3D
  • 600 Hz Sub Field Drive
  • 2D to 3D Conversion
  • VIERA Remote App Support
  • Online Movies

Why is there no sound coming from this TV?

1. Make sure the volume is up and MUTE is off.
2. Confirm the TV speakers are set to ON by pressing [MENU] on the TV's remote control and selecting AUDIO --> Advanced audio.
3. Check that the correct SAP (Secondary Audio Program) is selected by pressing the [SAP] button on the TV's remote control.
4. If the TV is connected to a Home Theater then check the connection, confirm that the audio system is on and the correct input is selected on the audio system.

How do I connect headphones or a Stereo Receiver to this TV?

Option 1) If your Stereo Receiver has a digital audio-in connector (toslink), then use an optical cable to connect it to the TV's DIGITAL AUDIO OUT. You can plug headphones into your stereo.

Option 2) Connect a generic digital-to-analog audio converter to the TV's DIGITAL AUDIO OUT.

Which file formats are supported by DLNA?

Certain JPEG, SD-Video, AVCHD, MP4, AVI, MKV, FLV, 3GPP, PS, TS, MPEG1, MPEG2, MP3, HE-AAC, and AC3 files can be shared using the DLNA feature.

How do I connect headphones or a home theater with white and red analog audio cables to this TV?

An optical cable can be connected to the TV. This cable sends audio from the TV to a digital-to-analog audio converter. A digital-to-analog audio converter can convert audio from the TV's "Digital Audio Output" and send the audio to your headphones or home theater system via white and red analog audio cables .

Where can I purchase an accessory for my TV?

To purchase accessories for your TV online, click here. You may also contact the parts department via phone by dialing 1-800-332-5368, Monday - Friday 9am-9pm EST.

What are the dimensions of this TV?

For the dimensions of the TV, click here.

Which optional USB Wireless Adapter is compatible with this TV?

Panasonic TY-WL20U

Why does the TV not recognize my LAN adaptor?

A compatible LAN adaptor must be connected to the TV. Connect either the Panasonic wireless adapter, model TY-WL20 (preferred) or N5HBZ0000055.

Does this TV need a LAN adaptor to connect with a wireless network?

Yes. Connect either the Panasonic wireless adaptor, model TY-WL20 (preferred) or N5HBZ0000055.

Why is my TV not displaying some antenna or direct cable (without a cable box) channels?

The channels need to be programmed into the TV. The channels can be programmed by pressing the [Menu] button to access the "Setup" menu and then choosing "ANT/Cable setup". Ensure that "Ant in" is displaying either "Cable" or "Ant", depending on your connection. Select "Auto program" and then "All channels". To view a step by step tutorial, click here.

The last step of the Connection test fails. What should I do?

Try changing the DNS information in your TV. First, contact your internet service provider to determine their DNS server information. Second, go into the TV's menu and enter the DNS information into the TV. To change the DNS settings in the TV, press the [Menu] button on the remote control and then select "Network" in the menu. Third, select "IP address/DNS settings" and then set "DNS setting mode" to manual. Finally, select "DNS" and enter the DNS server information that you received from your internet service provider. Perform another connection test.

Why does my TV only find one channel?

This usually happens when a satellite or cable box is connected to the TV. In that instance, the channel should be changed with the remote control that was provided with the cable or satellite box.

Why is the TV unable to connect to my home network even though I entered my Network Name/SSID and Encryption (password)?

Ensure that you are entering the SSID and Encryption (password) into the TV exactly as it appears in your router. The SSID and Encryption information is case sensitive.

Hint: Use the green button to toggle between upper and lower case letters when entering the SSID and Encryption. Special characters can be entered by using the 1, Last or 0 button.

How do I program my universal, cable or satellite remote control to operate my TV?

Use the operating instructions that were provided with your universal remote control, cable or satellite box to locate the appropriate code and programming procedure. If further assistance is needed, either contact the manufacturer of the remote control, when using a universal remote, or your service provider, when using a remote control that was provided by your cable or satellite provider.

Why is an error message displayed when I click the Netflix icon?

Try deactivating the Netflix account and then re-registering the account. First, access the Netflix application. Then, use the Panasonic remote to press the arrow buttons in the following sequence: [Up], [Up], [Down], [Down], [Left], [Right], [Left], [Right], [Up], [Up], [Up], [Up]. A screen will appear and you will be able deactivate the Netflix account.

Re-enter your account information.

This TV occasionally displays feature demonstrations. How do I stop the demo information from displaying on this TV?

Your TV is set to "Store Demonstration" mode. To disable:

1. Press [MENU].
2. Select "Setup".
3. Scroll down and select "First time setup".
4. In step 3 of the "First time setup", select "Home Use".

How do I update this TV to the latest software (firmware)?

If the TV is connected to the Internet, then you will be automatically notified of available software updates.

To manually check for an update: In the main menu, select "Network" and then press [OK], select "Software Update". The current and latest version software will be shown. If a newer version is available, update your TV. Follow the on-screen instructions and do not power off the TV until the update is complete. Be patient; firmware update may take a while.

How do I reset all factory defaults and settings to this TV?

To reset the TV to factory defaults:

1. Press [MENU].

2. Select "Setup".

3. Scroll down and select "Reset to defaults".

4. Enter your password (if created earlier) or create a temporary new password.

5. Select "Yes" to reset the TV.

All TV settings will be reverted to initial values and all customization settings will be cleared.

Note: You can repeat "First time setup" from the "Setup" menu. This will not affect any other TV settings (picture, sound, etc.).

Why doesn't the TV's remote control work all of the time? What should I do to fix it?

Ensure that no object, such as a front speaker, is blocking the bottom front of the TV.

Check that the batteries are fresh, are of the same type and are installed with the correct polarity
(+ & -).

To operate other devices, such as changing channels when using Cable or Satellite boxes or operating non-Panasonic Blu-ray players, use the remote control supplied with the device.

Why does the screen and back cover of this TV get warm? What should I do if this happens?

The screen radiates normal heat and some of the parts may become warm. This is normal operation and does not affect the performance of the set.

Tips:
- Ensure good ventilation.
- Do not block the ventilation holes of the TV and do not place the TV on top of other equipment.

How can I enhance the functionality of the TV to enable new features?

By updating the TV's internal software, you can enhance the functionality of the TV and enable new features.

To update: Press [MENU], select "Network" then "Software update" to view the available software versions. If newer version is available, update your TV.

Do not power off the TV until the update is complete. Be patient; firmware update may take a while.

Note: The "Software update" is grayed out when the TV is not connected to the internet. Visit Panasonic.com/support for another method to update the TV.

What are the benefits of HDMI ARC?

ARC (Audio Return Channel) allows the TV to play audio from TV programming and other connected devices through a home theater system without additional wiring.

How do I connect a High-Definition Cable or Satellite box to this TV?

Use an HDMI cable. It carries both digital video and audio signal in HD. An HDMI cable is the only cable needed to connect an HD device to the TV.

Why is there a clicking or ticking sound coming from this TV?

When TV power is turned on or shut off, there are electrical components that make a click sound. This is normal operation.

Changes in the temperature and humidity of the room may cause thermal expansion and contraction that can produce sounds. This is not a sign of faulty operation or a malfunction.

The top and/or bottom of the picture on the TV are cut off.  How do I make the image fit the TV screen?

The picture format in the TV or connected device may be set to ZOOM. Change the TV's picture format by pressing the [FORMAT] button on the TV's remote control repeatedly to select a different picture format, such as FULL or JUST.  If the TV is already set to a picture format other than ZOOM, the picture format of a connected device, such as a cable or satellite box, may need to be changed.

Why is the picture snowy when "ANT/Cable in" is selected?

When using a cable service (without a box), check that all connections are secure.

When using a cable or satellite box, tune the TV to channel 3 or 4. For better picture, connect the box to the TV using a Composite, Component or HDMI wire.

Black bars show on the top and bottom and/or sides of the screen. Can I remove the bars or the border?

1. Change the format (aspect ratio) of the picture by pressing the [FORMAT] button on the TV's remote control. The options that are available to remove the vertical bars are 4:3, JUST, FULL, ZOOM and H-FILL. 2. Check the aspect settings on your external video source, such as Cable/Satellite box, DVD/Blu-ray Disc player, etc. Note: Some content, such as film-based movies, are available in extra-wide format. Top and bottom bars are unavoidable.

How do I view the picture from devices such as: Cable/Satellite box, game console, Blu-ray or DVD player?

1. Verify that the device is properly connected to the TV. 2. Note which port (terminal) the device is connected to (HDMI 1, HDMI 2,... Component or Video). 3. Press the [INPUT] button on the TV's remote control to select the correct input source, as noted above. 4. Check that the device is turned on and functioning correctly. Hint: You can label each input with the name of your devices by pressing [INPUT] then the red [R] button to edit labels.

How do I program my Panasonic remote to operate my cable or satellite box?

Panasonic remote can not be programmed to operate your cable or satellite box.

Why does the brightness of the picture change or fluctuate automatically and how do I fix this issue?

Switch the TV out of the "Standard" mode in the "Picture settings" menu and ensure that the C.A.T.S feature is disabled. The "Standard" picture mode provides the lowest energy consumption and is best used for casual or unattended use. The C.A.T.S feature was designed to adjust the brightness of the TV based on the lighting in the room. To further improve the picture, select the "Custom" picture mode and make adjustments to suit your viewing preferences.

What type of 3D content can I view on this TV?

- 3D movies on Blu-ray discs.
- 3D channels on 3D capable Satellite and Cable box.
- 3D video games played on your 3D capable video game console.
- 3D pictures and videos taken with a 3D capable camera.
- 3D content from a computer.

What does the "Online Movies" feature allow you to access?

The "Online Movies" feature allows the TV to access video streaming services from Hulu Plus, Amazon Video on Demand, CinemaNow, and Netflix.

Which 3D glasses are compatible with my TV?

Panasonic TY-ER3D4MU or TY-ER3D4SU Note: TV's that bear the "FULL HD RF 3D" logo use compatible eyewear. For a complete list of compatible brands, visit: www.fullhd3dglasses.com.

Why is the "ANT/Cable" option at the top of the "Input select" menu in gray and unable to be selected?

During ¿First time setup", you indicated that you are using Cable or Satellite box and that the box is connected to one of the TV's AV inputs. In this case, the Antenna/Cable input is deactivated to prevent unintentional switching into an unused tuner.

To re-activate, press [MENU], select "SETUP" and repeat "First time setup".

Why does the [CC] button not display Closed Caption?

When viewing TV via an HDMI connected device, such as a Cable or Satellite box, CC must be enabled. Contact your cable or satellite company for help activating the Closed Captioning in their box.

Closed Caption is available only with supported TV programming.

Where can I purchase additional Panasonic compatible 3D eyewear?

Go to Viera Connect Market on this TV or visit Panasonic.com/accessories.

How does Panasonic plasma 3D TV work?

Panasonic has developed new, faster screen phosphors; coupled with its 600Hz sub-field drive, the new plasma displays output alternating images at 60 frames per second to each eye. The brain then combines the images and interprets them as 3D.

Why can't I see content played in 3D even when my 3D eyewear is on?

The 3D glasses receive a signal from the TV that syncs the images from the TV with the 3D glasses. Ensure that there is no object in front of the entire bottom width of the TV. Such object may block the path between the eyewear and the TV.

Can multiple pairs of 3D eyewear be used at once?

There is no limit to the number of eyewear (glasses) that can be used simultaneously.

Can I wear the 3D eyewear over my regular glasses?

Yes. Panasonic 3D eyewear has been designed to fit over prescription glasses.

Do I need a specific HDMI cable to view 3D on this TV?

Any HDMI cable can carry the 3D signal between 3D capable device to the TV.

Are there any precautions for young children viewing 3D?

As a general recommendation, children 6 and younger should not use 3D eyewear. When this product is being used by a child, the parent or guardian should check to ensure that the child is not becoming dizzy or nauseated.

Can I use other 3D glasses, such as those provided at the movie theater, for this 3D TV?

No. Movie theater's 3D glasses are "passive". They use simple filter lenses. Panasonic 3D special eyewear are actively synchronizing the left/right eye viewing with the display, providing superior 3D viewing experience.

Why does the power on the 3D eyewear (glasses) turn off by itself?

The eyewear receives special synchronizing infrared signals from the TV. If no signal is received within 5 minutes, the eyewear automatically turns itself off to save power. Ensure that no objects are blocking the path between the eyewear and the TV.

Why doesn't the 3D video source look 3D?

1) Begin playing the 3D video source.
2) Ensure that the Panasonic 3D eyewear (glasses) are on.
3) Press the [3D] button on the TV's remote and select "3D". If the picture does not look 3D, then in the 3D menu press the red [R] button for manual settings. Try "Frame sequential (3D)" for Blu-ray or "Side by side (3D)" for most broadcast TV content.

Notes: - 3D Blu-ray discs must be played with a 3D capable Blu-ray player.
- Check with your Cable or Satellite provider if their supplied box is 3D capable.
- 3D signal must be connected to the TV via HDMI Cable.

How do I know if the picture is in High Definition?

Press the [INFO] button on the TV's remote control to confirm the type of signal being received. An HD signal should be 720p, 1080i or 1080p.

To ensure HD picture, select a High Definition channel from your HD source (Cable, Satellite or fiber optic service). Note that even when the TV receives 720p, 1080i or 1080p signal, the picture may not be in HD because channels sometimes broadcast non-HD content.

Also, ensure that your HD source (HD box, Blu-ray player, etc.) is connected to the TV with an HDMI or Component cable and set to output an HD video signal.

Which wireless adapter can I use with my TV?

This TV is compatible with the Panasonic wireless adapter, TYWL20.

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