NEW! HC-X900 HD Camcorder
Model number: HC-X900K
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The 3MOS System Pro has achieved a revolutionary leap forward in each of its elements - lens, sensor and engine. In the F1.5, 29.8mm wide-angle Leica Dicomar Lens, a Nano Surface Coating enhances image rendering in every shooting situation. The Advanced 3MOS Sensor employs a pixel shifting technology to achieve the equivalent of four times the pixel count of Full-HD. And the Crystal Engine Pro II processes this huge amount of pixels at high speed to produce a remarkable level of Full-HD picture quality. The 3MOS System Pro offers Panasonic's highest-ever image quality with breathtaking detail, vibrant colors, and minimal noise when shooting in dimly lit places. It will preserve your memories in all their natural beauty.
3MOS System Pro produces vibrant colors and finely detailed images with minimum noise.
New large-diameter F1.5 lens is mounted with a Nano Surface Coating applied to the front lens surface. These advanced lens systems suppress ghosts and flaring when shooting moving pictures, and let you record bright images with very little noise even in dark places. In addition, the 29.8mm wide-angle* is especially convenient for recording indoor or in tight spaces.
* 35mm camera equivalent.
The 3MOS Sensor splits the light information captured by the lens into the three primary colors - red, green and blue - and processes each color with its own individual sensor. This reduces light loss compared to the 1MOS sensor. Pixel Shift Technology, which took years to develop, provides a huge number of effective pixels for moving pictures – equivalent to four times the pixel count of Full-HD. This technology renders ultrafine images with excellent color reproduction and superb detail.
The X900/X900M features the newly developed, ultra-high speed Crystal Engine Pro II. By using this engine to perform high-speed processing of the huge number of pixels – approximately equivalent to four times the pixel count of Full-HD – that are obtained with pixel shift technology, superb Full-HD image quality is achieved even in detailed image parts. The improved processing capability also dramatically reduces noise by 40%* compared with previous models, to record clear, stunningly beautiful images even in dim lighting. It also makes it possible to record highly detailed 3D images with Full-HD quality.**
* Compared to HDC-HS900/TM900/SD900.
** The optional VW-CLT2 3D Conversion Lens is required for shooting 3D images.
By simply mounting the VW-CLT2 3D Conversion Lens, you can record FULL HD 3D images* with the MVC (Multiview Video Coding) recording system of the AVCHD 3D format. Right-eye and left-eye images are both recorded and played in Full-HD quality, using the Frame Sequential Method to produce FULL HD 3D images. The 3D Conversion Lens is smaller than the one for last year's models, and its brightness has also been increased from F3.2 to F2.0. In addition, 1.5x zooming** is now possible, allowing a versatile range of 3D shooting. This brings all the lifelike ambience of the actual scene right into the living room. The X900/X900M is also equipped with a 3.5-inch wide LCD that allows 3D viewing without the need for special eyewear. Images taken in 3D can be checked on the spot.
* The optional VW-CLT2 3D Conversion Lens is required for shooting 3D images.
** 1.5x digital zoom.
Full-HD images for the right and left eyes are simultaneously recorded through two lenses, using a 3D lens that artificially reproduces the phenomenon of visual disparity.
The TV alternately reproduces the left-eye and right-eye images, which are viewed through 3D Eyewear. To play back 3D images, simple insert an SD Memory Card in the slot of a VIERA 3DTV or use an HDMI mini cable to connect the camera to a 3D TV.
Because the left and right eyes are located at different positions on the face, the left and right eyes perceive slightly different images. The difference between the two images is called "visual disparity". The brain processes these two images with visual disparity to reconstruct spatial conditions, enabling us to see thing with three-dimensional depth.
1080/60p recording (Full-HD, 1,920 x 1,080, 60 progressive recording) conveys about twice the information of 1080i (interlace) recording. Fast-moving subjects, such as in sports scenes, are smoothly recorded. The progressive recording of the X900/X900M fully complies with the AVCHD Progressive standard.
Only half of the image data is reproduced in each picture. Fabric patterns run together, and moiré patterns appear.
Reproduces all of image data in a single picture. Patterns in fabric are crisp and clear with no color bleeding.
The X900/X900M feature an Intelligent Zoom function that goes all the way up to 23x. When using Intelligent Zoom, Intelligent Resolution technology lets you shoot at high zoom rates while preserving the image resolution. You get sharp images of highly detailed objects – without the blurry edges.
HYBRID O.I.S. + uses five-axis correction to thoroughly suppress blurring all the way from wide-angle shots to powerful zoom shots. It also achieves superb effects when shooting while walking. This lets you capture crisp, clear images, without blurring, in almost every shooting situation.
The image-stabilizing effect is increased by pressing and holding the O.I.S. Lock indication on the LCD screen, which maximizes the blur detection sensitivity. This is great for when you want to zoom at a fixed angle, like for bird watching.
The 29.8mm wide-angle lens on the X900/X900M fit more people and more of the background into the frame than a conventional lens. This is especially handy when you want to take a group photo in a small room.
* 35mm camera equivalent
Accessories for even more wide-angle shooting fun
Wide conversion lenses, which further extend wide-angle shooting capability, have been added the X900/X900M as optional accessories. The VW-W4907H model allows 0.75x wide-angle shooting.
* Not available when the 3D conversion lens is attached.
The manual ring gives you easy, fingertip control over the focus, zoom and exposure settings. You'll find using the ring a much more intuitive, comfortable, user-friendly process than accessing a menu screen. With the manual ring and manual operation, the X900/X900M is a pleasure to use and gives you the freedom to craft unusually expressive images.
* HC-X900/X900M only.
Just rotate the ring to zoom in and out. You have full control of the zooming speed and can zoom in or out to the precise degree you want.
Just rotate the ring to focus. You can focus on the exact point you want, even if it's not in the center of the frame. You can also change the focus as you shoot, to get the kind of creative shots you sometimes see in movies.
Select from Auto, Indoor 1, Indoor 2, Sunny, Cloudy, and White Set according to the location, weather or type of lighting. You'll always get the best possible coloring even if the light source changes.
The shutter speed can be adjusted from 1/24 to 1/8,000 of a second.* Use a high shutter speed when shooting sports events or fast-moving subjects, and you can get clear, sharp, incredible action shots.
* In NTSC areas. 1/25 to 1/8,000 of a second in PAL areas.
Use the ring to adjust the aperture to regulate the amount of light let in. You can also use this setting to attain a shallow depth of field, blur the background, or create frames that emphasize the foreground, for creating movie-like expressions.
The time lapse function uses longer frame intervals than standard shooting. You can use this function to capture shortened or condensed footage of events that actually take place over a much longer time period. For example, time lapse recording is ideal for shooting a flower in the process of blooming, or a long, slow sunset. With time lapse recording, you have an interesting new video technique to explore.
Set the HD camcorder to Digital Cinema mode to shoot in the progressive 1080/24p (24 pictures per second) format for NTSC area. Progressive scanning captures clear, vibrant images with intricate detail. You also get faithful images with an appealing film-like quality.
Images are rich and luxuriant, just like at the movies.
Selecting the Digital Cinema Color mode makes it possible to shoot film-like images that are ideally suited to the Digital Cinema Color of VIERA TVs. Colors recorded in this mode look richer than those recorded using the conventional Panasonic standard. For example, the subtle shades of red and gold in flowers, and the greens of leafy trees are remarkably true to life.
* The video captured as 24p using Digital Cinema Mode is converted and recorded as 60i.
*** When using a TV that is compatible with "x.v.Color", images that are recorded in Digital Cinema Color mode will have a wider color range than conventional images. The color range varies depending on the TV. x.v.Color is a registered trademark.
Still Picture Recording mode lets you shoot with a maximum resolution of 16 megapixels.* You can also simultaneously record still images and video at 14.7 megapixels.**
* For images recorded with a 3:2 aspect ratio.
** For images recorded with a 16:9 aspect ratio.
This function lets the camcorder snap up to 60 consecutive 2.1-megapixel still images* per second for a total of 180 continuous images in about 3 seconds. You can use it to analyze a golf swing, tennis stroke or other motion.
* In PAL areas, 50 consecutive 2.1-megapixel still images per second.
The iA function is active even when the camera is in still-image mode. When the Intelligent Scene Selector detects the shooting situation, it automatically switches to one of the five Scene modes for still-image shooting, and optimizes the settings for the still image.
• Sports • Portrait • Spot Light • Snow • Beach
• Sunset • Fireworks • Scenery • Night Scenery
• Night Portrait • Macro
The Smile Shot function automatically detects subject smiles, and captures the best possible smile while you're shooting movies. It lets you easily catch those fleeting, easy-to-miss stills of a smiling subject. It will also optimize the focus and exposure for your subject's smiling face.
Capture the smiles of only certain subjects - Face Recognition Linked Capture the smiles of an entire group - Face Detection Linked Capture the smiling face of a moving subject - AF/AE Tracking Linked
The X900/X900M is equipped with five electret condenser microphones. The five electret condenser microphones help capture the sound source and distance accurately, so you get a more 3-dimensional effect. The Zoom Mic function improves 6 dB* by suppressing the noise coming from any direction other than the front of the camera. This enables the sound of the subject to be clearly captured. Low-frequency performance has also been improved for more natural sound recording. You get a realistic sound space that's a perfect match with the true-to-life HD images.
* Compared with HDC-HS900/TM900/SD900
• Manufactured under license from Dolby Laboratories. "Dolby" and the double-D symbol are registered trademarks of Dolby Laboratories.
Picks up audio from all directions to reproduce a natural, lifelike sound field.
The Zoom Mic function links the microphones to the lens action. When you zoom in on a subject, the microphones focus on the sound in that same direction.
With the five highly directional microphones, this mode enables the microphones to focus on sounds coming from right in front of you, even when the lens is not zooming.
The technology of the previous Wind Cut function has evolved to form the Wind Noise Canceller. It automatically detects and suppresses only wind noise, to give you natural sounds with lifelike ambience. Also, unlike the previous Wind Cut function, which switched to monaural recording, the Wind Noise Canceller enables stereo recording. This maintains natural sounds when shooting outdoors.
You can shoot macro close-ups while maintaining a distance of 95cm from your subject. In addition, using the zoom at full magnification makes it much easier to capture extreme close-ups without your body or camera casting a shadow on the subject and while keeping the background in soft focus.
The X900M feature a 1,152,000-dot 8.8-cm/3.5-inch wide 3D-compatible LCD. This makes it possible to shoot 3D images while checking 3D effects without having to use any special equipment. Offers intuitive touch operation. When shooting, you can use Touch Zoom to instantly zoom in and out by simply touching with a fingertip, and Touch Shutter to automatically focus when shooting still images by simply touching the subject on the screen. For playback, you can also change thumbnail pages by sliding a fingertip across the screen. You get smooth, intuitive operation and don't have to take your eyes off of the LCD screen.
* HC-X900/X900M only.
You can easily zoom in and zoom out by simply touching the LCD with your fingertips.
You can touch the subject on the LCD screen to instantly focus on it and takes a still picture.
You can flip through thumbnail pages, display one of the thumbnail scenes, and more, with fingertip operation.
The LCD has a viewing angle of 170°, both vertically and horizontally. Images are clear and bright even when viewed from an angle, so everyone can gather around the LCD to enjoy on-the-spot recordings.
* Only when shooting 2D images.
This 263,424-dot equivalent / 0.24-inch viewfinder is easy to use and convenient for focusing and other adjustments. You can enjoy more professional shooting with handy functions.
* HC-X900/X900M only.
Electronic Viewfinder The extendable electronic viewfinder is easy to use and convenient for focusing and other adjustments. Mic and Headphone Terminal There's a mic input terminal and a headphone jack on the side of the camcorder. Plug in an external mic or headphones (both optional) if desired. Accessory Shoe Optional accessories can be attached here to increase shooting versatility.
This powerful function senses the shooting conditions and automatically makes the settings and activates functions that will deliver optimal results. With both motion and still images, iA does the bothersome settings for you and makes it easy to capture beautiful, well-focused images.
* The functions included in iA may not be applied when conditions do not call for them.
Switch the power on and the HD camcorders are in standby mode in approx. 1 second,* ready to shoot when you are. When the LCD is closed, the power automatically switches off. This fast startup and automatic shutdown also help reduce battery consumption.
* Depending on the recording conditions, start time may be longer than 1 second.
0.6-sec Quick Start
Using Quick Start mode, you simply flip open the LCD and you're ready to shoot in just 0.6 seconds.* When Eco mode is also used, the power turns off whenever the camcorder has not been operated for 5 minutes. This reduces wasted power consumption, and enables a longer battery life.
* Depending on the recording conditions, start time may be longer than 0.6 seconds.
Ideal for making fine brightness adjustments that are difficult to see in the LCD.
A handy guide for correcting the exposure is shown right in the monitor.
A "zebra pattern" is displayed in areas of the frame where the lighting is excessive and the image is over-exposed.
The light level is metered at the center of the frame and displayed as a percentage (%). This serves as a guide when you're shooting a subject that's backlit, or when you want to keep the light level the same even though the lighting conditions change.
The histogram displays in graph form the exposure and contrast conditions over the entire frame. This lets you determine fine gradation details that are difficult to tell by just looking at the screen.
The X900/X900M lets you record videos in the iFrame. With iFrame, the video in your camera is the same format you'll edit, so it's fast to import and edit with compatible video editing software. iFrame is based on standards, so it works with a number of applications – such as iMovie.
This function shows which subjects are in-focus by displaying their outlines in blue. You can easily check the focus on LCD when manually focusing, to ensure consistently clear, sharp images.
With wide LCD monitors, it's hard to keep images perfectly level. The X900/X900M solves this by displaying horizontal and vertical Composition Guide Lines that make it easy to keep the subject straight and level.
When the power is turned on, the lens cover automatically opens. When the power goes off, the lens cover closes.
You don't have to keep removing and replacing a lens cap - or worry about losing it.
The displayed map lets you easily set the time for the location you want. Setting the time is as easy as selecting a city from the displayed map. The World Time function lets you set the time for two cities, home and destination. You don't have to figure out the time difference at your destination, and it's easy when you get home.
Select the days of the recordings you want to see, and this innovative function automatically selects the most exciting scenes, arranges them, plays them with music, and save them, or ones that the user has personally selected, according to a set time interval. It decides how exciting a scene is, based on zooming, panning, and scene changes, and whether there are faces. The X900/X900M has both advanced with the addition of playback effects that include slow motion, still image fading, and flash playback. Four image effect modes* – natural, pop, dynamic and classical – have also been added. Set different effects based on the mood of your images, and enjoy memorable scenes just the way you remember them when shooting. The Face Highlight Playback mode places priority on selecting the faces of subjects who are registered in the Face Recognition function, for quick playback of the scenes where they are clearly recorded, together with music.
* Only during playback with the main unit.
Enjoy more impressive highlight playback with natural switching effects.
View highlight playback of the images you've taken, together with a variety of fun effects.
Enjoy highlight playback with speedy, dynamic effects.
Enjoy highlight playback with dramatic effects applied mainly to your subject's faces.
The index function has been enhanced with the addition of a feature that divides each recorded
scene into a number of smaller scenes, and displays thumbnails for each. This makes it much
easier to find a particular part of a scene without having to fast-forward.
The Face Highlight Index selects scenes that have faces in them and displays them in an index format. This handy function lets you quickly find and view scenes that have people in them.
The camera automatically selects and displays the most exciting scenes. It determines the level of importance of each scene based on zooming and panning, and whether there are faces. This gives you an easy, convenient way to view all the highlights together.
This mode divides each recorded clip into 3-second, 6-second, 12-second, 1-minute and 5-minute intervals, and displays them. This is convenient when you want to find a specific scene within a long clip.
Just connect your HD camcorder to an HDTV and get ready for an incredible high-definition
video show. If your TV is HDMI* compatible, a single HDMI mini cable is all you need. When
using a video component cable, you need a separate audio cable.
* HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC.
* Availability of models may differ depending on the country.
* With VIERA Link, a control signal sent through the HDMI cable allows linked operation of a VIERA TV, compatible DIGA DVD recorder, and the HD camcorder. Please note that this function applies only to equipment that is compatible with VIERA Link, and that VIERA Link does not let you control every function of all connected equipment.
* Availability of models may differ depending on the country.
The models availability varies depending on countries and regions. JPEG format still images can be viewed with other SD Memory Card Slot-equipped models.
The HD camcorders have a USB Host function that lets you connect directly to a DVD burner
via a USB cable. Then just press a button and you can copy the moving images you recorded
from the SD card or Built-in Memory to a DVD disc.*
* Except for 1080/60p recording format.
** AVCHD compatible models.
You can save 1080/60p video data onto a Blu-ray Disc™ by using a PC or Blu-ray Disc™ Recorder.*** *** Available only for Spring 2012 or newer models.
Playback with a DVD burner
To view the disc you just burned, simply connect the HD camcorder to an HDTV via an HDMI mini cable.
HD Writer AE 4.1 software, included with the camcorder, makes it easy to play or edit videos on your PC and have more fun when the shooting's done. Also, the ordinarily time-consuming task of converting and archiving data from 60p to AVCHD or MPEG-2 format can be easily done at high speed by connecting the 3MOS camcorder to a PC with a USB cable and using the camcorder's Conversion Assist function.
When the camcorder is connected to a PC, the software automatically starts up. Importing data takes only a few clicks of the mouse.
The videos you've recorded are easily uploaded to YouTube™ or Facebook™ in their original high quality. HD Writer AE 4.1 lets you share your videos worldwide.
Along with the full editing functions such as adding titles, rearrangement scenes, transition effects, and editing images, a Timeline mode has also been added. This allows a timeline to be displayed with a storyboard, for highly accurate editing while fine-tuning the timing of video images. The playback timing of background music can also be finely adjusted to enable precise insertion.
The newly added Short Movie Story function makes it possible to transform still images and videos into dramatic short videos. Once the still images/videos, a theme, and background music are selected, the software takes over to automatically produce the movie. When completed, you can save the video onto a disc in HD image quality, or easily upload it to YouTube™ or Facebook™.
Video Retouch is a new function that lets you decorate images with text, graphic painting or stamp pens. By using a game-like approach to add an extra editing touch to finished images, they become even more attractive and enjoyable.
Make a copy either in the original high-definition AVCHD format, or in the standard-definition DVD-Video (MPEG-2) format.
Images that were shot in 2D without using the 3D Conversion Lens can be easily transformed into 3D images with the 2D to 3D Conversion function. Simply connect the camcorder to a 3D-compatible TV with an HDMI cable. The 2D to 3D Conversion function then uses the image processing capability of the engine to convert 2D images into 3D. This is an easy, casual way to enjoy the excitement of 3D.
* A TV that is capable of side-by-side method 3D playback, 3D Eyewear, and HDMI cable connection are required to play the recorded 3D images. Some VIERA 3DTV models allow direct 3D-image playback from an SD card.
** Applicable models
VIERA playback is possible on Spring 2012 or newer models. DIGA playback and recording are also possible on Spring 2012 or newer models. Playback on other-brand equipment produces side-by-side method 3D images.
*** If the player/recorder is not 3D-compatible, you need to set the 3D mode on the TV manually.
**** To play the content with a recorder, the data must be copied to an HDD.
• Some VIERA 3DTV models may require a firmware update to play 3D images from an SD card.
For details, please visit http:/panasonic.net/avc/viera/information_3dviv/
• Model availability varies depending on the country and region.
* To burn the content onto a BD/DVD, the data must be copied to an HDD.
** The models availability varies depending on countries and regions.
HD Writer AE 4.1 offers a wide variety of 3D editing functions. 3D switching allows various effects to be added to scene transitions. Titles can be inserted in front of the images, and special effects can be positioned with the titles, with a lever for adjusting the visual disparity. This makes editing 3D images as easy as editing ordinary 2D images. If the user's system supports NVIDIA 3D Vision, the 3D images can be checked as editing proceeds.
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You will never have to worry about unexpected or unplanned repair bills. The coverage covers parts and labor to keep product in good operating condition. If you have in home service during the factory warranty then the same is provided during the extended period. If you have carry in service, then you have the same during the extended period.
Ensures only authorized and highly trained techinicians with up-to-date diagnostic tools will work on your product. Knowing how important your product is to you, servicers will repair your product as quickly as possible. Only Panasonic parts and components are used.
When you need service just call the Panasonic 800 number and someone will contact you within 24 hours.
In addition, the service is transferable to a new owner!
Your Plan is priced to offer you affordable protection for your valuble electronics product. The coverage will cost you just pennies a day and there are no deductibles.
This document sets forth the entire Contract between the Service Contract Administrator hereinafter referred to as We, Us and Our, and, the Purchaser as You and Your. No representation, promise or condition herein shall modify these terms. Service Net Warranty, LLC ("Service Net") is contractually obligated to You to provide service under this Contract where in accordance with, and as allowed by state law. If this Contract is purchased in Florida or Oklahoma, Service Net Solutions of Florida, LLCis contractually obligated to You to provide service under this contract.
1.What Is Covered. We will furnish labor, parts, and/or replacement equipment (or pay for same) necessary to repair operational or mechanical breakdowns of the product specified in this Contract, provided such service is necessitated by product failure during normal usage. The product specified and covered includes only equipment as originally configured and charged for in this Contract. Coverage also applies to the parts and accessories that are necessary to the covered product's functionality, but does not apply to accessories that are used in conjunction with or to enhance the performance of the covered product. The maximum liability owed to You under this Contract will be the full retail cost of Your Product minus the sales tax. In the event We (I) replace the Product with a Product with equivalent specifications or (II) reimburse You for the current market value of the Product with equivalent specifications or (III) reimburse You for the retail amount of the Product, less claims made, minus sales tax, We shall have satisfied all obligations owed under this contract. Power Surge and Spike: This service plan protects against operational failure of a covered product if a failure occurs while connected to a surge protector approved by the Underwriter's Laboratory. Your surge protector may be collected by the Administrator for examination.
2.TO OBTAIN AUTHORIZATION FOR REPLACEMENT (ON REPLACEMENT CONTRACTS ONLY):
You must obtain authorization prior to the receipt of a replacement Product.
Call the toll free number listed on the reverse side of this Service Contract.
Have this Contract, Your Contract number, and the original Product receipt available.
Instructions on obtaining replacement will be given.
Once authorization is obtained You may be required, at Your expense, to return the Product to Service Net.
This Product is not to be taken to the Retailer.
At Our determination, You will receive a replacement Product of like grade and quality. Technological advances may result in a replacement product with a lower selling price than the original Product. In all cases where a replacement cannot be made, You will receive reimbursement for the original purchase price, excluding sales tax, delivery and installation.
All contractual obligations are considered fulfilled upon Product replacement, reimbursement or Contract term expiration.
We reserve the right to replace the Product with a remanufactured or refurbished Product.
The replacement Product will be mailed to You at no cost.
3.DEDUCTIBLE. No deductible applies to this Contract.
4.IMPORTANT NOTE. Repairs recommended by the repairing facility not necessitated by mechanical breakdown are not covered unless specifically authorized by Us. We reserve the right to inspect the items to be covered, or the items covered, as the case may be, prior to coverage or during the coverage period. Model number, serial number and original date of purchase of all items to be covered must be provided to execute application for service. If You request a service call for a non-covered repair, You will be responsible for all osts associated with the repair. In the event You are unable to meet the servicer, You must call to cancel the appointment in advance of the agreed upon time of service. You may be responsible for paying the second trip charge for the subsequent rescheduled repair. If the product is found to be performing to the manufacturer?s specifications, it will be returned to You. This contract must be paid in full prior to services being rendered.
5.TIME FOR SERVICE. Service will be performed during the hours of 8:00 a.m. to 5:00 p.m. local time Monday through Friday, excluding holidays. Any additional costs above the service providers authorized hourly rate (premium or overtime charges) or after hours service will be at Your expense with exception of health related or severe weather related emergencies.
6.PLACE OF SERVICE. Service will be provided by a manufacturer authorized service center, or the Dealer named in this Contract. After We authorize Your claim, We will arrange for service and We will cover the reasonable parts and labor costs that We authorize. You may be asked to provide proof of purchase as a condition for receiving service under this Service Contract. Your original purchase receipt should be kept with this service Contract in a safe place. (a) On-site service will be provided for Major Appliances and televisions greater than 42 screen size. All televisions (LCD, Plasma, Projection) with a screen size between 19 and 42 may be serviced either on-site or by depot repair, at Our discretion. If depot service is required, the cost to transport and/or ship the Product for service will be paid by Us. On-site service, if applicable, will be provided when Your residence is located within fifty (50) miles of an authorized service provider. If You are entitled to on-site service but due to environmental and/or technical requirements, certain repairs can not be completed in Your residence, or if You are located more than fifty (50) miles from the nearest authorized provider, the cost to transport and/or ship the Product for service will be paid by Us. On-site service where applicable requires clear, complete and easy access to the product by the authorized service provider and does not include removal or re-installation of an installed product. It is possible that certain on-site repairs will not be completed on-site, but will require that the product or parts of the product, at the servicer's discretion be removed for shop diagnosis and/or repair and then returned. (b) All other Product categories are covered for carry-in or depot service.
7.PARTS AND SUBCONTRACTING. Parts used to repair equipment may either be new or refurbished at Our sole option. Service may be performed by subcontractors.
8.UNAVAILABILITY OF FUNCTIONAL PARTS OR TECHNICAL INFORMATION. If We determine that We are unable to repair Your Product due to the unavailability of functional parts, service or technical information, the total liability owed to You under this Contract will be the lesser of (I) the current market value of a Product with equivalent specifications or (II) the retail price paid for Your Product minus sales tax and claims paid, in lieu of service repairs or replacement of the Product with equivalent specifications. In all cases where parts or technical information are on extended backorder for a minimum of sixty (60) calendar days, We will determine if a replacement or reimbursement will be made. All contractual obligations are fulfilled, in lieu of repairs, upon Product replacement, reimbursement or Contract term expiration. Technological advances may result in a replacement Product with a lower selling price than the original Product. If We replace the Product or buyout the Contract, the covered Product becomes Our property and We may, at Our discretion, require the Product to be returned to Us (or Our designee) at Our expense.
9.RENEWABILITY. This Contract is renewable at Our sole discretion.
10.LIMITATIONS OF COVERAGE. This Contract Does Not Cover: A. Any equipment located outside the United States. B. Service required as a result of any alteration of the equipment, or repairs made by anyone other than a participating servicing dealer, an authorized service provider, its agents, distributors, contractors or licensees, or the use of supplies other than those recommended by the manufacturer. C. Damage or other equipment failure due to causes beyond our control including, but not limited to, repairs necessary due to operator negligence, the failure to maintain the equipment according to the owner?s manual instructions, abuse, vandalism, theft, fire, flood, wind, freezing, power failure, inadequate power supply, unusual atmospheric conditions, or acts of war or acts of God. D. Service necessary because of improper storage, improper ventilation, including failure to place the equipment in an area that complies with the manufacturer‘s published space or environmental requirements. Misuse, abuse and any utilization of equipment that is inconsistent with either the design of the equipment or the way the manufacturer intended the equipment to be used, including cases in which the manufacturer of the equipment would not honor any warranty. E. Any utilization of equipment that is inconsistent with either the design of the equipment or the way the manufacturer intended the equipment to be used. Any installation that prevents normal service. Any and all cases in which the manufacturer of the equipment would not honor any warranty regarding the equipment. F. Equipment used commercially or in a commercial setting. An industrial or commercial setting is defined as anything other than a single family dwelling. Single family dwellings include: Houses, Townhouses, Modular Housing, Condominiums, Duplexes, and Apartments. Equipment used in recreational vehicles is not covered. G. Cosmetic damage such as, but not limited to scratches, dents, rust, stains. Expendable or lost items, such as, but not limited to ear buds or head phones. H. Consumable items are defined as any part that is considered consumable by the manufacturer and/ or any item that is designed to be consumed (wear out) during the life of the Product, regardless if it is consumer replaceable or not. Consumable items include, but are not limited to For Consumer Electronics: light bulbs, lamps (unless purchased as additional coverage), and batteries. For Printers, Copiers, and Multifunctional Equipment: ink, fuser, roller kits, maintenance kits, paper trays, and any toner/cartridge. For all Products: Telephone or other lines connecting to the equipment. I. In-warranty parts not provided or shipped by the manufacturer. Operational or mechanical failure covered by manufacturer?s warranty, manufacturer?s recall, improper construction, or factory bulletins, (regardless of whether or not the manufacturer is doing business as an ongoing enterprise). Defects in the equipment due to the manufacturer?s error or improper construction of the equipment. J. Any software, including but not limited to, application programs, network programs, upgrades, formatting of any kind, databases, files, drivers, source code, object code or proprietary data, or any support, configuration, installation or reinstallation of any software or data. K. Normal, periodic or preventative maintenance, customer education and cleanings. L. Consequential damages as a result of malfunctioning of or damage to an operating part of the covered equipment or damages as a result of any repairs or replacements under this agreement. Damages caused by delays in rendering service or loss of use during the period that the product is at the authorized service center or otherwise awaiting parts are not covered. M. Loss or damage as a result of violation of existing federal, state and municipal codes including repairs to products not complying with said codes. N. Pre-existing conditions (incurred prior to the effective date of coverage), and known to You. O. Equipment where the serial plate attached to the equipment is removed, defaced or made illegible. P. Markings or retained images on the glass panel resulting from viewing fixed images (including, among other things, non-expanded standard 4:3 pictures on wide screen TVs, or onscreen data in a stationary and fixed location). Damaged or defective LCD screens when the failure is caused by abuse or is otherwise excluded herein. All display products that are used in an application that requires continuous and/or business operation. Q. Damage resulting from unauthorized repair; software virus; improper electrical wiring and connections; damage caused during delivery, improper installation, or setup, user facilitated minor adjustments and settings outlined in the product?s owners manual, external antenna or local reception problems, inaccessible products or parts, negligence, misuse or abuse whether willful or not. R. Payment for subsequent service calls which result in "no failure found" diagnosis. Non failure problems including but not limited to noises or squeaks. Subsequent trip charges may need to be paid by You if a second "no failure found" diagnosis is determined based on the same problem. S. Broadcast grade models are not covered by this program. Repair of resolution (pixels) failure must match the factory minimum standards before an authorized repair occurs. T. Equipment sold without a manufacturer?s warranty, sold "as is" or sold as refurbished Products or is located in a rental property. U. De-installation, removal, or reinstallation of any equipment. V. Any cost recoverable under any other warranty, guarantee, or under an insurance policy (in such case, this Contract will cover any applicable deductible). W.Transit or delivery damage, damage caused by packing, unpacking, assembly, installation, or removal. Short circuit, loss of use, parts or labor covered under the manufacturer?s warranty, lack of maintenance, bodily injury, pre-existing conditions, manufacturer?s recall, periodic checkups or maintenance. We will not pay for adjustments or repairs required because of conditions at your location. X. Electronics and PC equipment over 5 years of age.
11.NO LEMON GUARANTEE. During the term of this Contract, when three service repairs, with three separate claim numbers, have been completed on the same part, and that same part requires repair under a fourth claim number, as determined by Us, Your Product will be replaced with a Product of like grade and quality by Us, not to exceed the original retail purchase price. In the event a comparable replacement cannot be located, a buyout, not to exceed the original retail purchase price, will be provided. This does not include repairs necessary during the manufacturer?s warranty period, rework/ callback service required after initial service, during the warranty of work period provided by the Service Company, or previous service Contract terms. Once you have received Your Product replacement or buyout all contractual obligations under this Contract have been fulfilled.
12.CANCELLATION AND REFUND. You may cancel this contract at any time for any reason. If You cancel this Contract within sixty (60) days of the date purchased You will receive a refund of the full purchase price less any claims. If You cancel this Contract thereafter, You will be refunded the remaining days of coverage on a monthly prorated basis, less costs for service performed (if applicable). No refund will be issued if the prorated refund amount is less than or equal to $5.00. We, at Our sole option, may cancel this Service Contract due to non-payment. If We cancel this Service Contract due to non-payment, You will not receive a refund. Neither You nor the Dealer nor We are obligated to renew this Contract beyond the current term.
13.CLAIMS LIMITATION. The total claims limitation under this Contract is the retail price paid for Your Product minus sales tax, claims paid, delivery and installation. During the term of the Contract We may elect, at Our option, to buyout the Contract for the original purchase price of the covered Product less claims paid, less sales tax, delivery and installation, or replace the Product with a comparable Product. In the event We reimburse You or replace the Product We shall have satisfied all obligations owed under this Contract.
14.BUYOUT. We may elect, at Our option, to buyout the Contract during the coverage term for the lesser of (I) current market value of a Product with equivalent specifications or (II) retail price paid for Your Product minus sales tax and claims paid. When determining the current market value of a Product of equivalent specifications a fair analysis is completed using current manufacturers? and distributors? pricing on comparable products. All contractual obligations are considered fulfilled upon buyout of the Product. You have up to forty-five (45) days from the date of authorization to complete your product buyout transaction. Technological advances may result in a replacement product with a lower selling price than the original Product. If We buyout the contract, the covered product becomes property of Service Net and We may, at Our discretion, require the product to be returned to Us (or our designee) at Our expense.
15.STATE VARIATIONS. Certain states have specific conditions; conditions listed on the front of this form apply to You.
16.TRANSFERABILITY. You may transfer this Agreement to any person by sending written notice to: Service Net, P.O. Box 1411, Jeffersonville, IN 47131-1411.
17.NOVATION. If Service Net assigns another insurance carrier with an "AM Best" industry rating of A- or better under this Contract directly or indirectly, such new insurance carrier will carry the liability under this Contract.
18.RIGHT TO RECOVER FROM OTHERS. If we make any payment, we are entitled to recover what we paid from other parties. By accepting settlement of a claim, You transfer to us your right to recovery against any other party.
19.COVERAGE AND TERM. This is not an insurance policy. As the Administrator, We will assist You in understanding Your warranty and coverage benefits from the day You purchase Your Plan. If Your Product needs repair for operational or mechanical failure, You are required to call the toll free number listed on the front of this Contract or submit Your claim in writing to Service Net, 650 Missouri Ave., Jeffersonville, IN 47130. With any correspondence, please provide Your daytime phone number and claim number if applicable. If We fail to pay or provide service on a claim within 30 days after proof of loss has been filed, or in the event We are no longer a going concern, please enclose a copy of Your plan when sending correspondence to the Insurer. The expiration date and price of this Contract are listed on the face of this Contract. There are some limitations of coverage. You should review the limitations of coverage paragraph for details. This Plan is secured by a contractual liability or reimbursement insurance policy provided by either Illinois National Insurance Company or New Hampshire Insurance Company Inc., 175 Water Street, 20th Floor, New York, NY 10038. Telephone 1-800-250-3819. If, within sixty (60) days, we have not paid a covered claim, provided you with a refund or you are otherwise dissatisfied, you may make a claim directly to the insurance company.
20.ENTIRE CONTRACT. This is the entire Contract and no other oral modifications are valid.
21.LIMITATION OF LIABILITY. THE DEALER/RETAILER, SERVICE SAVER, INCORPORATED SERVICE NET, THEIR AGENTS, CONTRACTORS OR LICENSEES WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST TIME, LOST DATA RESULTING FROM THE BREAKDOWN OR FAILURE OF ANY EQUIPMENT OR FROM DELAYS IN SERVICING OR THE INABILITY TO RENDER SERVICE ON ANY COVERED EQUIPMENT. EXCLUSION IS MADE OF ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES MADE HEREIN. If You have any questions, require customer service, or wish to report a claim, please contact: Service Net, 650 Missouri Ave., Jeffersonville, IN 47130