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Welcome to Panasonic Blu-ray Disc Players Support

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1.

Panasonic DMPBD series players can upconvert regular DVD movies to 1080p resolution if connected via HDMI to TV and the TV is capable of handling 1080p resolution signals. If it's connected via Component video cables, the highest resolution that a regular DVD movie can playback will only be 480p, while the BD DVD can playback up to 1080i resolution with this type connection.

2.

Panasonic 3D TVs will not display the checkerboard signal. Please select "FULL HD" in the player "3D Settings" menu for "3D Type" when it is connected to a Panasonic TV.

3.

Please check if the disc has smudges or deep scratches on the readable surface. If not, then the DVD may not be formatted on a region code compatible with the unit which is Region 1 or ALL. This information is usually imprinted on a logo either on the disc itself or at the back of the DVD case. Panasonic only incorporates the NTSC U/C format into its players, so PAL and PAL-SECAM formatted DVD discs will not play. If you have made sure that the DVD is formatted to play on the unit, but it still does not play, it may be a bad disc. However, if no commercial DVD plays on your unit then the product may require servicing.

4.

"The unit is designed to power off after 30 minutes of inactivity.If you have set a SLEEP TIMER and it is activated, the power off time has already elapsed.The VIERALINK feature is enabled and a compatible HDMI-CEC device such as a Panasonic Viera Plasma or LCD Television that is connected to the unit has been powered off.The main unit may have also encountered an abnormal operation due to overheating from prolonged use or a short coming from a speaker wire.If your unit is operating on firmware version 1.1 - 1.5, a bug has been identified to cause this kind of problem. To check the firmware version your unit is operating on, Press the [START] button on the remote control to open the display menu screen. Using the Up and Down cursor buttons on the remote control, select the "Other Functions" - "Setup" tab. The "Setup" menu will appear. Using the Up and Down cursor buttons on the remote control, select the "Others" tab - "Others" items will appear. Using the Up and Down cursor buttons on the remote control, select "System Information" tab. In the "System Information" screen, the current firmware version for your player will be displayed (e.g. "1.01") Please make note of this version number. If your firmware version is below 1.5, please download firmware version 1.6 or higher via network connectionto install directly into the unit, or from the Panasonic USA website (www.panasonic.com) to create an update disc."

5.

"If you do not get the main disc menu items while playing the Blu-ray title

6.

"Please check if the speaker cord from that particular speaker is properly connected to the main unit. If yes, then try doing a speaker test.Press the START button on the remote to display the START menu on the TV screen. Highlight SETUP and press [OK]. Highlight AUDIO and press [OK]. Select SPEAKER and press [OK]. Select TEST on the screen and press [OK]. Wait for the test signal from all the speakers and check if all of them output a test signal."


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