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Try to the clean disc The disc may be dirty, has fingerprints, or smudges on the playback side of the BD disc, which normally occurs with rental videos.
It is not recommended to use a different set of speakers. The unit was designed to work and operate with the speakers that came with the system.
If the TV has audio outputs, connect the Left/Right audio outputs to the home theater systems "AUX", "TV", or "LINE IN" audio connections. Then select the same input on the home theater system.
Not all movie soundtracks contain surround sound, so you won't always hear sound coming from your surround speakers - even if the soundtrack is encoded in Dolby Digital or DTS. To be certain everything is working correctly, you can put the unit through an audio test using the built-in test tones. If you can hear the test tones through all the speakers, the speakers are connected correctly.
Your widescreen TV has an aspect ratio of 16:9 (1.78:1), which is the aspect ratio of HDTV. However, movies are filmed at several different aspect ratios, including 2.35:1. Also referred to as "scope", 2.35:1 is a very panoramic aspect ratio that provides a wide field of view in the theater. Scope is much wider than your widescreen TV, so it still requires the use of letterboxing ("black bars") to fit the entire image on screen. Some TVs and DVD players have a zoom function that allows you to enlarge the image so it fills the screen, but the sides of the image will be cropped in order to do so.
"Please make sure that your Ipod version is compatible with our unit by checking the Ipod compatability chart referenced on your user manual. Check if your Ipod is properly docked or connected to the unit and verify if the Ipod is charging. If it is not charging, try another Ipod on the unit. If two identical or different versions of Ipods are not detected by the unit, it may a problem with the dock or connector and may require servicing of the unit."
"There are two (2) basic types of connections to enable this kind of feature on your Blu-ray or DVD Home Theater System. TYPE 1 The first is using a pair of RCA or Composite audio cables that have red and white connectors on both ends. Connect one end of the audio cable to the port labeled AUX (auxiliary) at the back of the main unit, and the other end to the back of your television labeled AUDIO OUT. You may also opt to connect the audio cable from the back of the main Blu-ray or DVD Home Theater System unit (AUX) to the back of your cable or satellite box (AUDIO OUT). They should be color coded the same. After making this connection, set your Blu-ray or DVD Home Theater System's mode to the AUX input. This should work automatically, and sound should now be coming out from the speakers of your system. If sound only comes out from the front speakers, this is normal if the source of the audio is encoded in STEREO. Activate surround sound by pressing the [SURROUND] button, or select Multi-CH from the surround options. TYPE 2 Another type of connection is by using an OPTICAL AUDIO CABLE or DIGITAL FIBER OPTIC AUDIO CABLE. Connect one end of the cable to the port labeled OPTICAL AUDIO IN at the back of the main unit, and the other end to the back of your television labeled OPTICAL AUDIO OUT. You may also opt to connect the audio cable from the back of the main Blu-ray or DVD Home Theater System unit (OPTICAL IN) to the back of your cable or satellite box (OPTICAL OUT). After making this connection, set your Blu-ray or DVD Home Theater System's mode to the D-IN input. If your unit has more than one OPTICAL IN port, set it to the corresponding mode or input (eg. D-IN1 or D-IN2). An optical audio connection decodes 5.1 audio signals automatically, for surround sound effects."
The unit has the option to connect wirelessly to the internet using a proprietary USB LAN adaptor (DY-WL10).