Variations
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LUMIX DMC-LF1 12.1 MP 7X Zoom Premium Digital Camera - Black

Details
DMC-LF1
Variations
Features
  • Creative flexibility with an eye-level electronic viewfinder
  • Shoot stills and video in low-lit scenes with MOS sensor
  • Add creativity and fun to images with 15 in-camera creative filters
  • Share with smartphone or tablet via wireless feature
$399.99

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$399.99
Variations

Features

The superior choice for challenging shooting conditions

The LUMIX DMC-LF1 is the superior choice for challenging shooting conditions, and it¿s the only* pocket-able premium zoom camera with an eye-level adjustable electronic viewfinder in its class. The LUMIX DMC-LF1 brings together modern mobile connectivity with a no compromises approach to photography that many camera enthusiasts demand, plus it slips easily into your pocket. Discover greater control and creative flexibility over most point-and-shoot cameras by integrating features like Creative Panorama and the popular LUMIX Creative Control mode, which boasts 15 fascinating filter effects for photo and HD video. Enthusiasts will love its Exposure Control Ring, Composition Guide, high sensitivity MOS sensor, and super bright 7.1X F2.0 zoom lens.
The DMC-LF1 takes advantage of the power of mobile connectivity found in your smartphone. With Wi-Fi connectivity using NFC (Near Field Communication) technology, you can easily connect the camera to your smartphone/tablet anywhere simply by touching them together, making it easier than ever to share images. Utilize a smartphone/tablet as a remote shutter with a monitor, or use the Instant Transfer function to automatically send photos to your smartphone/tablet right after shooting. Combine your smartphone with the Panasonic Image App and you¿ll be sharing your photos to your favorite Social Networks in no time. Easily archive both photos and videos automatically to your computer at home via a wireless access point (router).
*As of 04/24/2013 time of Announcement.

Built-in Electronic Viewfinder, Sleek Stylish Design, 3.0-inch LCD

The DMC-LF1 is a sleek, stylish digital compact camera that comes with a 0.2-inch EVF (Electronic Viewfinder) with 200K-dot resolution and 100% field of view. This assures controllable framing and high visibility of your live view image even in strong sunlight. Designed with an eye for detail, it offers a sense of luxury that will satisfy even the most fashion-conscious. The 3.0-inch, 920,000-dot Intelligent LCD with super high resolution and a wide viewing angle features automatic brightness adjustment in 7 steps as the surrounding brightness level changes. This ensures easy visibility at all times. The big screen¿s AR coating reflects fine details, making it easy to check the focus before shooting.

Shoot Impressive Pictures With 12.1-Megapixels and iA (intelligent Auto) / iA Plus Mode

For beginners of Digital Single Lens Mirrorless cameras, iA (Intelligent Auto) mode helps you make beautiful pictures with a variety of shooting-assist functions including AF Tracking, Intelligent D-range Control, Intelligent Scene Selector, Face Recognition and Intelligent ISO Control. The iA Plus mode lets you adjust background focus, exposure compensation, and white balance for even more control. The DMC-LF1 integrates a 1/1.7-inch, 12.1-megapixel High Sensitivity MOS Sensor, which is larger than standard digital compact cameras. The result is a high-resolution image with stunning clarity. The extensive light receiving area of each cell delivers high sensitivity image recording in lower light with its excellent S/N ratio and wide dynamic range.

Be Inspired With Creative Controls, Panorama, and Composition Guides

The LF1¿s Creative Control and Creative Retouch modes feature 15 filter effects. The Creative Control mode lets you shoot with a filter while checking how it looks on the picture. Certain filters can be used for video recording as well. The Creative Retouch mode lets you apply a filter on a picture, in camera, even after shooting. With the Creative Panorama function, you can apply 13 filter effects to your horizontal/vertical panoramic images. Composition Guide helps you learn photography. It¿s easy to shoot a photo with great composition by simply choosing the most suitable pattern of composition and framing along the guided lines.

Superior Quality F2.0 LEICA Lens, 7.1x Optical Zoom, and POWER O.I.S.

The DMC-LF1 is equipped with a newly developed 28mm wide-angle LEICA DC VARIO-SUMMICRON lens with 7.1x optical zoom (35mm camera equivalent: 28-200mm) even when shooting videos. This high quality lens features F2.0, which boasts approximately 2x higher speed than an F2.8 lens. The extraordinary amount of light allows for higher shutter speeds to capture stunningly clear, sharp, blur-free images in lower lit situations, and shallow depth of field. The POWER O.I.S. (Optical Image Stabilizer) suppresses vibration from hand-shake when pressing the shutter button, shooting at night with a slow shutter speed, or using a powerful zoom. The Active Mode is effective for video recording.

One-Touch Connection, Sharing, Remote Shooting, and At Home Connectivity

With NFC (Near Field Communication) technology, you can connect the camera with a smartphone/tablet simply by touching them together. With the Panasonic Image App, remote photo/video shooting is available using your device as a remote shutter with a monitor that displays the images live. You¿ll have the power to release the camera¿s shutter, focus, and set the shutter speed, aperture, and exposure compensation. Enjoy easy to use wireless TV Playback of your images with the Wi-Fi Direct¿ function on a DLNA (Digital Living Network Alliance) - compliant VIERA HDTV. Print your pictures wirelessly from a PictBridge printer using Wireless Print, and use Panasonic's exclusive Cloud Sync Service for synchronizing photos and videos among your devices.

Enjoy Wi-Fi Features On the Go and Transfer Photos Easily With Instant Transfer

With Wi-Fi you can instantly upload and share your images on a Social Networking Service using the Panasonic Image App on your smartphone/tablet. Geotagging makes it possible to tag the location information of images by utilizing the GPS (Global Positioning System) log of your smartphone/tablet. The Instant Transfer function allows the camera to transfer your photos to your smartphone/tablet automatically whenever the shutter is released. In playback mode, you can also touch the image displayed on the camera to transfer it directly to your smartphone/tablet with the Panasonic Image App.

Full-HD Video in AVCHD and MP4 With Quality Stereo Sound

The DMC-LF1 records 1920 x 1080 at 60i (NTSC) full HD videos with full-time AF and high quality stereo sound in the AVCHD format which excels in both compression efficiency and compatibility with AV equipment for playback. With a dedicated video record button on the back, you can instantly start recording videos while shooting pictures. Videos can also be recorded in MP4 format (30p (NTSC) for playback on a PC or other device without having to convert the files. High-quality stereo sound of Dolby® Digital** offers realistic sound, and the stereo microphone delivers a zoom noise reduction system. The Auto Wind Cut function blocks out most of the noise from background wind.
**Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

SpecificationsExpand All

  • Metrics
    • Dimensions (W x H x D)
    • Weight
  • Optics
    • Pixels
    • Camera Effective Pixels
    • Sensor
    • Sensor Size / Total Pixels / Filter
    • Lens
    • Aperture
    • Optical Zoom
    • Focal Length
    • Extra Optical Zoom (EZ)
    • Intelligent Zoom
    • 2- Speed Zoom
    • Optical Image Stabilizer
    • Digital Zoom
    • Focus
    • Focusing Area
    • AF Assist Lamp
    • AF Metering
    • Shutter
    • Shutter Speed
    • Finder
    • Viewfinder
  • Recording
    • File
    • File Format
    • Recording Modes
    • Mode Dial / Mode Button
    • Creative Control mode
    • Still Image Scene Mode
    • Continuous Shooting Mode
    • Motion Picture Recording (*2)
    • HD Video
    • STD Video
    • High Speed Video
    • Continuous recordable time (motion pictures)
    • AVCHD
    • MP4
    • Actual recordable time (motion pictures)
    • AVCHD
    • MP4
    • Exposure Parameters
    • Exposure
    • Exposure Compensation
    • Auto (AE) Bracketing
    • Light Metering
    • ISO Sensitivity
    • Picture Quality
    • Still Picture Recording
    • Image Quality
    • White Balance
    • Photo Style / Film Mode
    • Color Mode / Color Effect / My color
    • Picture Adjustment
    • Aspect Bracketing
    • Other
    • Digital Red Eye Correction (Red-Eye Removal)
    • GPS
    • Wi-FI
    • NFC
    • Zoom in Motion Picture
    • Self Timer
  • Playback
    • Display
    • Playback Mode
    • Thumbnails / Zoomed Playback
    • Calendar Display / Dual- Image Playback
    • Set Favorites / Rotate Image
    • Show Histogram
    • Show Highlights
    • DPOF Print Setting / Set Protection
    • Edit
    • Retouch
    • Resize / Cropping / Aspect Conv. / Leveling
    • Copy / Title Edit / Text Stamp
    • Cut Animation
    • Video Divide
    • PictBridge Support
  • Setup
    • OSD language
  • Others
    • Monitor
    • LCD Monitor
    • Flash
    • Built- in- Flash
    • Media
    • Recording Media
    • Built- in- Memory
    • Audio
    • Microphone / Speaker
    • Power
    • Battery life (approx.)
    • Standard Package
    • Included Software
    • Standard Accessories
  • Further Specifications
    • NOTE
    • UPC
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Accessories

Reviews

DMC-LF1 is rated 4.4 out of 5 by 13.
Rated 5 out of 5 by from Perfect small camera The Panasonic DMC-LF1 has become my go-to camera on trips. It is small enough to put in a small camera bag that I can clip to a belt-loop and powers up quickly so I can get the shot. I took this camera and a bulky multi-lens camera to Europe and at the end of the trip, I found that almost all of the photos were taken with the DMC-LF1. Would I replace if lost or damaged? Absolutely. In fact, I already did (dropped it in a river on a fishing trip).
Date published: 2016-02-20
Rated 4 out of 5 by from Panasonic LF1 small wonder This little portable digital camera is really fun to use. It has a control ring around the lens housing and a secondary control wheel on the back. Very convenient when changing settings. It is also highly portable. I take it with me everywhere. What is also convenient is the electronic view finder. Yes, it is tiny and the resolution is low, but it is still usable. I personally have no issues with it, I think it is an added bonus to have on such a small thin camera. Performance wise, it is pretty snappy. The images and video are great too. I can shoot RAW if i choose. The lens covers 28-200mm which is amazing for such a thin profile camera. I recommend the LF1. If you can find one buy it.
Date published: 2016-02-18
Rated 4 out of 5 by from Great Video Very good quality video- the built in viewfinder enables shooting without disturbing other people at concerts etc
Date published: 2016-02-18
Rated 5 out of 5 by from LF1 - a hidden gem I bought this to replace my aging SD1000 as a "carry with me all the time camera" and have been shocked by how much of an improvement it has been. It not only has a better zoom and greater resolution, but also a larger sensor, larger, in fact, than my bridge camera. The photos have been astounding, to say the least.
Date published: 2015-11-28
Rated 3 out of 5 by from Not for novices The LF1 had the potential to be a great camera. The reality does not live up to that potential. I love the idea of a pocket camera with an eye-level viewfinder. But the viewfinder on this thing is so tiny it's almost useless. If the camera were just a little bit taller, the viewfinder could be a little larger and vastly more useful. You really have to squint. The camera's button configuration is pretty terrible. With the on/off switch on the outside edge, it's too easy to accidentially shut the camera off when reaching for the shutter button. I know space is at a premium with a viewfinder and a big LCD screen, but for usability, I think it's nearly criminal not to have a dedicated button to turn the flash on and off or to turn the burst mode on and off. And to use the same button for "Back" in menus that you use to delete photos is REALLY confusing. When setting up the WiFi for my mother (who is regretting her purchase now), I could not enter her username from her PC because it has a space in it, and the camera does not allow you to enter spaces. I confirmed this with a Panasonic rep. So now she will need to change her Windows 7 username just to make the camera work over WiFi. When I put the camera in shutter priority mode, it did not warn me at all that I was setting the shutter too fast to properly expose the photo at any aperture/ISO combination. In fact, it did not show these values or the exposure value by default. The result? Very underexposed photos. This will not encourage novice users like my mother to get out of auto mode. The image quality on this camera is fantastic for a point-and-shoot all the way up to ISO 800 -- and even ISO 1600 looks decent. The flash metering is quite good, so even though it's probably not the best photographic idea, my mom can use the flash and still not come out with photos of people and pets looking like complete ghosts. It's definitely a powerful imaging tool (for a point-and-shoot). It's just not an intuitive camera; even for a more advanced photographer like me. My poor mother can't stand it at all. I hope Panasonic thinks about these considerations for the next generation. One more thing: 7.1X is just a bit low on the zoom for a camera like this. I realize it's a larger sensor than most compacts, but with those heading up to 30X, couldn't Panasonic get this one to 10X or 12X? That would be about perfect. A little grip might help. Small is good because it means you will take it with you more often, but this camera is probably just a smidge TOO small. With just a few tweaks, the next generation could be a lot better.
Date published: 2014-12-15
Rated 5 out of 5 by from Great little camera This is a great little camera that I carry in my bag along with my full size DSLR bodies and lenses. The camera does everything well and is a dependable back-up for its big brothers. I often use the video on this camera to document or scout for shooting locations. The GPS is perfect to ensure venues can be identified during final selection.The camera also serves well for shooting in circumstances where silence is necessary. It allows me to keep shooting and not disturb neurotic subjects or skittish critters. I am often asked to recommend cameras, and I always put the Lumix at top of my list of choices.
Date published: 2014-11-27
Rated 5 out of 5 by from Not a perfect P&S, but closer than most. When you want a P&S that is capable (with the right input from the user) of very good results, that will fit a pocket, have a VF that is half decent, and not cost a small fortune... this is pretty much the bees knees. I purchased one for my wife, who will not tote anything larger, but wanted very good IQ and a viewfinder. After using it for a 2 week trip to the UK, I have to say it covered 99% of what I wanted too. I typically used an LX5 for this purpose, or my Nikon DSLR's and lenses for high end work or pro stuff. So my frame of reference (pun intended) is broad. Will it make toast and tea, no. But what it is intended to do, it does very well IMO. Solid product lacking very little for its purpose, with its only downside being the need for about a 24mm eq. wide end of the lens.
Date published: 2014-08-30
Rated 1 out of 5 by from worst ergonomic design i have purchased 6 lumix cameras over a period of 9 years. so far this is the model with the worst ergonomic design. i bought this camera because of the viewfinder. it's not perfect but it serves my need for a viewfinder in a compact camera. but i don't understand why panasonic design engineers placed power button beside the shutter... as a result, i always turn the camera off instead of taking a picture. it's so frustrating because most often, i miss important candid moments that i want to capture. a sliding power switch should have been a better alternative but panasonic chose the worst option - a button that feels like a small shutter button. i feel like stupid every time i use this camera so i end up using my dmc-sz7. no view finder but i don't miss my shots...
Date published: 2014-07-07
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Support

Firmware & Drivers FIRMWARE
FAQs
  • What support content is available for my product?

    Click on a link below that interests you the most:

    • Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

    • Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

    • Email Contact - For email inquiries, send them to panasonicwebcasesf@us.panasonic.com, you will receive a response within 24-48 hours.

    • Parts/Accessories - Order parts and/or accessories from our supply chain, Encompass.

    • Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

    • Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.
  • I am a professional photographer who is seriously considering switching to the Lumix mirrorless cameras. Does Panasonic have, or can you suggest, a web site that demonstrates how professional photographers are successfully using the Lumix professional cameras?
    In conjunction with our Panasonic.com web site, our Sales and Marketing team also runs LUMIXLOUNGE.COM This site features work from Panasonic’s Luminary team of professional photographers who have migrated to the Lumx mirrorless cameras. The site also features schedules to live on-line and dealer events as well as convenient links to our latest firmware updates. Additional features to expand the site are already in progress.

    Have more questions concerning your Panasonic camera?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How do I install firmware in my camera using an SD card?
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.
    Digital Still Camera Firmware Update Guide.

    1) Preparation before attempting the update.

    A. Make sure the camera's battery is completely charged. If the battery is not completely charged the firmware update will not begin. Format the SD memory card in the camera, then take a couple of pictures.
    B. Turn off the camera.

    2) Copying the Firmware to your memory card.
    A. Download the latest firmware update for your model by clicking on the "Download Ver. X.X " link to a location on your computer (we recommend the "Desktop").
    B. If your computer has a media reader, please insert your formatted SD Card from your camera.
    C. Open the zipped firmware file that you downloaded to the desktop.

    D. For"PC" users, locate your SD Card by clicking on, or opening the"My Computer" or"Computer" on your desktop or your"Start" menu. For"Mac" users, can use"Finder" if the drive does not mount to your desktop.

    E."Drag" to Copy and Paste" the .bin file from the opened folder to the drive with the SD Card showing in your"My Computer" window for"PC" users and"Finder" or"Drive" in Macs. This will copy the file to the card.

    F. If you choose to leave the SD Card in your camera, connect the camera to the PC with the USB cable. Turn the camera on and set it to"Playback" mode. Then select"PC" on the LCD screen. Drag the .bin file from the opened folder to the device that either says Panasonic or mass storage to complete the transfer.

    G."SDXC cards, 32GB or larger, require special card readers. Depending on your PC, and the age of its operating system, you may not be able to directly write to such large cards. If your PC asks you to format the card, DO NOT, this is one indication that your system is not compatible with the newer larger memory cards. In this case a smaller card, 16GB or smaller should be used.

    3) Updating the camera's firmware.

    A. Turn the Camera off, insert the SD Card if you copied the firmware to the card while inserted into the computer.

    B. Turn the Camera power on and press the"Playback" button. The camera's LCD screen should now be showing a screen asking if you desire to"Update" the firmware. Highlight"Yes" and press the"Menu/Set" button.

    C. When the Camera has completed the firmware update it will turn itself off and then back on.

    D. This completes the update process.

    4) Confirming the update.

    A. Turn the camera's power back on.

    B. Set to"Playback" Mode.

    C. Choose the"Setup" menu.

    D. Select Version Disp.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • My camera won't power on. What can I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • How long should my battery last?
    CIPA figures which range from 300-400 photos (depending on the camera model). CIPA measurement methods use a very controlled method to measure battery life. The procedure takes a specific number of shots at a fixed interval, with a fixed ratio of flash photos. While this method provides a standardized measurement that can be used to compare two cameras, it's far from how the camera is actually used. Life expectancy can be affected by any of the following: If the flash is used, the total number of photos can decrease by 30-40% If the camera has GPS, you can expect up to a 50% reduction in battery life. If the customer has no immediate need for GPS disable the feature in the camera's menu options. While the battery saver feature will turn the LCD panel off after a preset time (and place the camera into sleep mode) the camera still draws some power from the battery. We suggestion, turn the camera after each shot. At social gatherings, try and minimize passing the camera around the table to have others look at the photos. The LCD panel consumes ~30% of the total power.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why do I have spots on some of my photos?
    Spots can occur due to dust or dirt inside the lens, or when flash is used in a very dusty environment.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What size SD Card can I use in my camera?
    Cameras with a manufacturing date of 2006 or before can only use Standard SD Cards (2GB Max).  Models manufactured from 2007 to 2009 can only use Standard SD Cards and SDHC Cards (32GB Max).  Cameras manufactured 2010 and later are also compatible to the SDXC memory card format. While your camera?s owner?s manual may state a maximum size, that size was the largest that was available when your camera was manufactured. Any currently available SDXC card, which will eventually increase to maximum of 2 TB is compatible. As the maximum size increases, to 2 TB, we do not anticipate any need for firmware updates. 

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • Why am I unable to view the photos on my camera after I have deleted some files from the SD card using the computer?
    It is not recommended that you delete or modify any photos on your SD memory card using your PC if you plan to move them back to the camera. Doing so can damage the file allocation table and your camera will not be able to read the files. You should immediately copy the remaining photos from your SD card to your PC. After doing so, using your camera, reformat the SD card.

    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • What should I do to correct a "System Error Zoom", "System Error Lens", or "System Error Focus" message on my camera?
    We recommend you try removing the battery from the unit for approximately 60 seconds and reinstall the battery. If you still receive the "System Error *****" message you will want to consider having the camera serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
  • There are vertical/horizontal lines in my LCD screen. What do I do?
    If you have a second battery, try it to see if you can power on the camera. If you dont have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced.

    For repairs and exchanges:

    Ship your product to:

    Panasonic Factory Service Center
    4900 George McVay Drive
    Suite B; Door-12
    McAllen, TX 78503

    Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.

    Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).

    Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.

    Once your unit arrives at the facility, you may contact us for status at:

    Email: panacare@us.panasonic.com

    Note: Please reference your Service Job number when contacting. You will be contacted if there is any cost you are responsible for.


    Require further assistance?

    Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.
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CONTACT INFORMATION
Consumer Product Support and Technical Assistance
Operating hours:
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Sat-Sun 10am-7pm EST
Panasonic USA